Rare FlaMariner Posted December 7, 2023 #26 Share Posted December 7, 2023 just went to the site....great graphics...love the videos playing....signed in and I noticed my statements for spending on each cruise are now included (navigator was my previous only source for that). Looks like a major upgrade and an improvement with the short tour I just completed. 1 Link to comment Share on other sites More sharing options...
Shmoo here Posted December 8, 2023 #27 Share Posted December 8, 2023 still getting the greyed out screen with the spinning circle 1 Link to comment Share on other sites More sharing options...
Rare LAFFNVEGAS Posted December 8, 2023 #28 Share Posted December 8, 2023 I can log in using incognito but I am not sure I like the new format. I am not sure I would call it an improvement. I could not log in not using incognito and trying it with my normal Chrome. Link to comment Share on other sites More sharing options...
dockman Posted December 8, 2023 #29 Share Posted December 8, 2023 usa today has article about the HAL $49 standby fare....big audience i would guess and it has a link to HAL for details...of course when u click link it doesn't work? Gee you get massive coverage on USA today and the link doesn't work? Once upon a time somebody would get fired for that type screw up.... 404 Error WE CAN'T FIND THE PAGE YOU'RE LOOKING FOR. 2 2 Link to comment Share on other sites More sharing options...
syesmar Posted December 8, 2023 #30 Share Posted December 8, 2023 (edited) I can log in to my account but beyond my correct name and Mariner number, it doesn’t yet have my cruise history, etc. I did notice a link for some seafood recipes I’m not sure I had previously noticed: https://www.vitalchoice.com/blog/recipes/ (direct link from HAL under Exclusive Recipes is https://www.vitalchoice.com/blog/pan-seared-sea-bass-recipe/ Information to order Vital Choice seafood: https://www.vitalchoice.com/v/holland-america ) Edited December 8, 2023 by syesmar Link to comment Share on other sites More sharing options...
crystalspin Posted December 8, 2023 #31 Share Posted December 8, 2023 I was able to LOGOUT! with one click, not one-then-refresh-then-again-then-reload. I am a simple girl, pleased by simple things! Link to comment Share on other sites More sharing options...
mcrcruiser Posted December 8, 2023 #32 Share Posted December 8, 2023 1 hour ago, crystalspin said: I was able to LOGOUT! with one click, not one-then-refresh-then-again-then-reload. I am a simple girl, pleased by simple things! Crystal finally I had no problem with the web site not using incognito .Knock on wood . Now my last hurdle is getting my $550 in on board credits from that new website for my 100 shares of CCL stock ,4 cruises It has been challenging 1 Link to comment Share on other sites More sharing options...
Rare POA1 Posted December 8, 2023 #33 Share Posted December 8, 2023 10 hours ago, richwmn said: Me too, nice that we all share the same booking! I think it's cool that we all have the same booking. But what's really cool is that we're all going to Alaska in 30 days. Early January will be cooler than cool. It'll be freezing! 5 Link to comment Share on other sites More sharing options...
oakridger Posted December 8, 2023 #34 Share Posted December 8, 2023 5 minutes ago, POA1 said: I think it's cool that we all have the same booking. But what's really cool is that we're all going to Alaska in 30 days. Early January will be cooler than cool. It'll be freezing! I have heard the Northern Lights are impressive this year!! 😁 1 3 Link to comment Share on other sites More sharing options...
mcrcruiser Posted December 8, 2023 #35 Share Posted December 8, 2023 So far we got every thing we need from the Web site . Much better than before imo 1 1 Link to comment Share on other sites More sharing options...
mcrcruiser Posted December 8, 2023 #36 Share Posted December 8, 2023 (edited) 2 hours ago, oakridger said: I have heard the Northern Lights are impressive this year!! 😁 We are looking to book a 11 day Alaska cruise Sept 2025 from SF round trip pm Ruby Princess .We can rake amtrak round tri & have uner take us around .My DW cam bot fly any longer .So we leave from solan Beach to SF ino ne day take hotel for a douple nights pre cruise .We been to SF many many times The northern light will be seens in Sept in alaska .We have seen them before awwsome Edited December 8, 2023 by mcrcruiser 1 Link to comment Share on other sites More sharing options...
Native Floridian 26 Posted December 8, 2023 #37 Share Posted December 8, 2023 Can't log in this morning. Site just spins once I put in login credentials. Also, I hate that you can't log in from the home page. You have to hit Manage My Cruise to get the login box to appear. Link to comment Share on other sites More sharing options...
Rare Crazy For Cats Posted December 8, 2023 #38 Share Posted December 8, 2023 I tried to check pricing a little bit ago on our March cruise and it just kept spinning. Link to comment Share on other sites More sharing options...
Rare Lady Arwen Posted December 8, 2023 #39 Share Posted December 8, 2023 No luck signing in yesterday and this morning. I actually can’t get any further than the home page and neither can my husband. Both of us using iPads. So frustrating! 1 Link to comment Share on other sites More sharing options...
iflyrc5 Posted December 8, 2023 #40 Share Posted December 8, 2023 I am happy that the people that developed the website don't work on a ship or we would never leave the pier. I had very few issues with the old site - now I can't even log in using Chrome or Edge. 2 Link to comment Share on other sites More sharing options...
Ipeeinthepools Posted December 8, 2023 #41 Share Posted December 8, 2023 Just spining wheels for me. Let me know when the site works consistently. Link to comment Share on other sites More sharing options...
SeaCapt Posted December 8, 2023 #42 Share Posted December 8, 2023 Yup, going nowhere for me. Just the splash page, but clicking on anything brings nothing but endless waiting. Sigh... Link to comment Share on other sites More sharing options...
0bnxshs Posted December 8, 2023 #43 Share Posted December 8, 2023 No issues here with Chrome browser on W11Pro. Took a bit of time, likely to access and download cached files and media, the first time, but is quick now. On login, all my booked cruises show up, I'm who I expect to be and my history is complete. All the pages work in "Manage My Cruise" for each cruise, all the booking numbers are correct. Just did my final payment for a March cruise and received the emailed notification before I logged out of the website. I'm seeing great improvement so far.... 2 Link to comment Share on other sites More sharing options...
helby Posted December 8, 2023 #44 Share Posted December 8, 2023 I can log in and see and do everything except the cruise that ended recently doesn't show in my history and my new booking isn't recognized . On Navigator all the information shows and I wonder when it will appear on my account on the website. The issue is the same on Safari and Chrome. Link to comment Share on other sites More sharing options...
cruisecrazyct Posted December 8, 2023 #45 Share Posted December 8, 2023 22 hours ago, electro said: I got the exact same thing when I logged in. me too- it will be a crowded stateroom Link to comment Share on other sites More sharing options...
Sea Hag Posted December 8, 2023 #46 Share Posted December 8, 2023 23 hours ago, Big Dawg CC said: New skin, same poorly performing back-end: Something has gone wrong! We are sorry , we are unable to locate the page. Please try searching again. SEARCH and then Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. Me too. I flipped around a few pages before I got this: Something has gone wrong! We are sorry , we are unable to locate the page. Please try searching again. I honestly don't know whether to laugh or be annoyed. I guess I'll laugh. Link to comment Share on other sites More sharing options...
dockman Posted December 9, 2023 #47 Share Posted December 9, 2023 Why does it appear so very very difficult for many cruise lines to hire some hot shot software/website experts like the ones who create a lot of the big online sites that actually work? It seems these problems go on and on year after year in one way or another. Maybe it is time to get rid of the people who continue to fail to provide a good solid website/app for years and fix it once and for all? I would think it would be in their best interest...it must get very old for the execs to read page after page of complaints/problems year after year. 3 1 Link to comment Share on other sites More sharing options...
oakridger Posted December 9, 2023 #48 Share Posted December 9, 2023 I just tried and it opened quickly. I could access Manage My Cruise immediately. All the information is correct. 🙂 🤷♀️ 1 Link to comment Share on other sites More sharing options...
Rare FlaMariner Posted December 9, 2023 #49 Share Posted December 9, 2023 On 12/7/2023 at 5:47 PM, FlaMariner said: just went to the site....great graphics...love the videos playing....signed in and I noticed my statements for spending on each cruise are now included (navigator was my previous only source for that). Looks like a major upgrade and an improvement with the short tour I just completed. Again......Logged in twice today....no issues...cruises are there, mariner info correct, FCD's there....priced a cruise...no problem. 2 Link to comment Share on other sites More sharing options...
Shmoo here Posted December 9, 2023 #50 Share Posted December 9, 2023 53 minutes ago, FlaMariner said: Again......Logged in twice today....no issues...cruises are there, mariner info correct, FCD's there....priced a cruise...no problem. I still can't access with Chrome. Can get there incognito, or on Edge, however. Link to comment Share on other sites More sharing options...
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