The issues raised here are pretty much "old news", but will likely continue as people show up expecting to be greeted by their assigned butler, no longer available in lower suites
Most folks on CC have already vented about the changes made without compensation or an option to cancel, and are now focused on relating how their experience was under the new non butler system for SS. Including neex to call room service instead of Butler service, use of Reps in Retreat, etc.. Mostly negative from what I gather.