BruceMuzz Posted July 24, 2011 #1 Share Posted July 24, 2011 I just had a very nice but extremely upset passenger visiting me in my office with a very serious complaint. It seems that every time he uses the toilet in his cabin, it smells of urine. But as soon as he flushes the toilet, the urine smell disappears. He insists on having the problem fixed immediately - and of course is demanding compensation. Other than refusing to give him any more liquids for the remainder of the cruise, does anyone have a solution or explanation that will not make him sound like the village idiot? Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted July 24, 2011 #2 Share Posted July 24, 2011 Drink a lot of water. And I mean this seriously. Keith Link to comment Share on other sites More sharing options...
paul929207 Posted July 24, 2011 #3 Share Posted July 24, 2011 Drink a lot of water. And I mean this seriously. Keith He is the village idiot. It is not your duty to hide that fact. Link to comment Share on other sites More sharing options...
sherilyn70 Posted July 24, 2011 #4 Share Posted July 24, 2011 Well many people when having a change in diet (ie more alcohol, more protein, etc) will exeperience a stronger odor than they may be used too.. but I think that giving him that argument isn't going to help things because they were actually stupid enough to make the complaint to begin with. Link to comment Share on other sites More sharing options...
Bevv Posted July 24, 2011 #5 Share Posted July 24, 2011 Off Topic: BruceMuzz - Thank you for your insights on cruising and your behind the scenes information. Your comments give me a lot of laughs and a a much better feeling for what goes on behind the glitz and glamor. I often read you comments and share them with my husband. Things that I have read that stand out: How tipping works and why tipping is important to insuring that the staff gets compensated for what they do. Tips given in cash have to be pooled. Most workers on a ship do not drink to excess and if they did they would probably not have their job very long. Why ships do not attempt to replicate local food. and on and on. My husband and I will be going on our first cruise in December out of Galveston, with hopefully more cruises in the future. Link to comment Share on other sites More sharing options...
ironin Posted July 24, 2011 #6 Share Posted July 24, 2011 Suggest he stop eating asparagus. ;) Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted July 24, 2011 #7 Share Posted July 24, 2011 He is the village idiot. It is not your duty to hide that fact. Don't understand this one. Please translate. Keith Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted July 24, 2011 #8 Share Posted July 24, 2011 Wonder if he is on any medications? If so -- he needs to drink plenty of water. Link to comment Share on other sites More sharing options...
G.M.T. Posted July 24, 2011 #9 Share Posted July 24, 2011 DW says I should drink at leat 2 liters of fluid a day. After my second beer (one liter) she says I've had enough.:rolleyes: Don't think I will ever understand women!:confused: Ron Link to comment Share on other sites More sharing options...
tubasteve Posted July 24, 2011 #10 Share Posted July 24, 2011 I usually pee in the pools to avoid this issue :p LMAO Link to comment Share on other sites More sharing options...
Mary Ellen Posted July 24, 2011 #11 Share Posted July 24, 2011 Trying to be serious about this, I suggest you talk to the ship's Dr. as there are kidney issues that 'could' be involved. Maybe suggesting he do something as simple as drinking more water could reduce the concentration (and aroma ;) ). Link to comment Share on other sites More sharing options...
luddite Posted July 24, 2011 #12 Share Posted July 24, 2011 By way of compensation, I think the ship should return his urine to him. One method of doing this would be to just bring him a sixer of Coor's Light every day. Link to comment Share on other sites More sharing options...
6rugrats Posted July 24, 2011 #13 Share Posted July 24, 2011 Put an air freshener in the bathroom and tell him that will take care of the problem, as long as he flushes the toilet after each use. Sounds as if he has "issues" that you're certainly not going to solve! Link to comment Share on other sites More sharing options...
Rare John Bull Posted July 24, 2011 #14 Share Posted July 24, 2011 I usually pee in the pools to avoid this issue :p LMAO LMAO2 :D:D:D Thanx for that ;) John Bull :) Link to comment Share on other sites More sharing options...
Gloria Mundi Posted July 24, 2011 #15 Share Posted July 24, 2011 The people suggesting that he drink more water are probably closest to the mark. And alcohol doesn't count- it's dehydrating. If he's out in the sun a lot (sweating) and drinking less water than he should and more alcohol than usual, his urine may be more concentrated. Hence the noticeable smell. And is it possible that ship's toilets are smaller and use less water so it's more obvious? Link to comment Share on other sites More sharing options...
sail7seas Posted July 25, 2011 #16 Share Posted July 25, 2011 I'm not sure the biological reasons why his urine may be odiferous is the problem. :rolleyes: I submit he has deeper problem than stinkly urine. :D When was the last time you discussed such an issue with a senior ship's officer? Groan....... Link to comment Share on other sites More sharing options...
cherylandtk Posted July 25, 2011 #17 Share Posted July 25, 2011 Bruce, you could refer him to a product such as this one if he continues to experience strong odors. Perhaps telling him 'that not everyone is as sensitive to odors in such a confined space, but some are' will make him feel it is more a function of the room and his extra sensitive nose than something defective in the plumbing. Or elsewhere. http://justadrop.net/ Link to comment Share on other sites More sharing options...
iheartbda Posted July 25, 2011 #18 Share Posted July 25, 2011 Good grief. What happens when he does #2 and what kind of compensation would he want for that?:rolleyes: Link to comment Share on other sites More sharing options...
smeyer418 Posted July 25, 2011 #19 Share Posted July 25, 2011 tell him/her he can solve the problem by using one of the bathrooms near the restaurants or in the medical center when its open....but there is an extra charge. Link to comment Share on other sites More sharing options...
Rare mitsugirly Posted July 25, 2011 #20 Share Posted July 25, 2011 DW says I should drink at leat 2 liters of fluid a day. After my second beer (one liter) she says I've had enough.:rolleyes: Don't think I will ever understand women!:confused: Ron I usually pee in the pools to avoid this issue :p LMAO I've had a long day and you guys are really making my day now. :D Link to comment Share on other sites More sharing options...
MichCook Posted July 25, 2011 #21 Share Posted July 25, 2011 I just had a very nice but extremely upset passenger visiting me in my office with a very serious complaint. It seems that every time he uses the toilet in his cabin, it smells of urine. But as soon as he flushes the toilet, the urine smell disappears. He insists on having the problem fixed immediately - and of course is demanding compensation. Other than refusing to give him any more liquids for the remainder of the cruise, does anyone have a solution or explanation that will not make him sound like the village idiot? Are ya kidding me?! LOL Ask him, with a straight face, if it smells prior to or after he's done the deed. Maybe his lightbulb will go on. Link to comment Share on other sites More sharing options...
sail7seas Posted July 25, 2011 #22 Share Posted July 25, 2011 Give him a 'freebie'........ a package of Depends. Link to comment Share on other sites More sharing options...
iheartbda Posted July 25, 2011 #23 Share Posted July 25, 2011 Give him a 'freebie'........ a package of Depends. Then he will complain that the whole ship smells like urine.:D Link to comment Share on other sites More sharing options...
Putterdude Posted July 25, 2011 #24 Share Posted July 25, 2011 Wow, pretty hard to keep a straight face over that one....good luck.:) Link to comment Share on other sites More sharing options...
techie123 Posted July 25, 2011 #25 Share Posted July 25, 2011 The complainer may be accustomed to flushing when starting to pee, to get it away from his/her oversensitive nose more quickly. (I've actually heard of people doing this.) Of course a cruise ship toilet flushes much too quickly for this. Link to comment Share on other sites More sharing options...
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