OfTheSeasCruiser Posted February 15, 2019 #326 Share Posted February 15, 2019 55 minutes ago, mdwstcruiser said: Mine still says that my reservation for this ship not yet available in this app. March 29th sailing. Make sure it is updated to the latest version. Link to comment Share on other sites More sharing options...
bonniew88 Posted February 17, 2019 #327 Share Posted February 17, 2019 I love the Royal app except there are a few bugs that I find annoying. We have reserved shows for each night of the cruise but only the headliner on day 4 shows up on my schedule and it shows No Reservations for the other days. The set sail passes have the wrong crown and anchor levels for several members of our group, and calling crown and anchor hasn't helped. Other than that, the app is very helpful. I imagine it will get better once we're on the ship. Link to comment Share on other sites More sharing options...
frito58 Posted February 17, 2019 #328 Share Posted February 17, 2019 On 2/15/2019 at 6:43 AM, Wonder18 said: Navigator of the sea’s has been added to the Royal app. Why is when you add the app now the Navigator is not on there as one of the ships ? Link to comment Share on other sites More sharing options...
Clarea Posted February 17, 2019 #329 Share Posted February 17, 2019 32 minutes ago, frito58 said: Why is when you add the app now the Navigator is not on there as one of the ships ? Mistake in the documentation? Link to comment Share on other sites More sharing options...
frito58 Posted February 17, 2019 #330 Share Posted February 17, 2019 6 minutes ago, Host Clarea said: Mistake in the documentation? huh ? Why would that matter ? My app doesn't even include the Navigator . Link to comment Share on other sites More sharing options...
Biker19 Posted February 17, 2019 #331 Share Posted February 17, 2019 41 minutes ago, frito58 said: Why is when you add the app now the Navigator is not on there as one of the ships ? The Navigator was removed from the app - should be back soon. Link to comment Share on other sites More sharing options...
soremekun Posted February 17, 2019 #332 Share Posted February 17, 2019 (edited) It's still there on my Android phone..... 30 minutes ago. Gone now. Maybe it has something to do with cancelling the first cruise after refurbishment. Edited February 17, 2019 by soremekun Link to comment Share on other sites More sharing options...
chev29 Posted February 19, 2019 #333 Share Posted February 19, 2019 Are any one else having problems with this ap? It was working fine until a week ago, now all I get is message to check back later as they are finishing touches to our cruise. We don't leave until 26 April., 2019. Link to comment Share on other sites More sharing options...
cruiseguy1016 Posted February 19, 2019 #334 Share Posted February 19, 2019 I WAS having that problem but it started working again yesterday. Link to comment Share on other sites More sharing options...
Rare GetToLivin Posted February 19, 2019 #335 Share Posted February 19, 2019 I've had it for a couple weeks and never encountered any issues - maybe the app needs to be updated? If your phone isn't set to automatically do that I find that my poor apps don't get updated until I have an issue 😑 Link to comment Share on other sites More sharing options...
James Baird Posted February 20, 2019 #336 Share Posted February 20, 2019 Cruising Harmony in June. Just noticed the chat feature showed up in the Royal app. Has anyone ever used it on another ship? How does it work? My son is too young to set up an account on the app so how does it work for him? Link to comment Share on other sites More sharing options...
Biker19 Posted February 21, 2019 #337 Share Posted February 21, 2019 2 hours ago, James Baird said: My son is too young to set up an account on the app so how does it work for him? Guest services on the ship should be able to set that up for him. Link to comment Share on other sites More sharing options...
jean-lynd Posted February 24, 2019 #338 Share Posted February 24, 2019 We used it on Allure. We had to go to the App desk and get help getting everyone set up. Link to comment Share on other sites More sharing options...
sj25 Posted February 25, 2019 #339 Share Posted February 25, 2019 I just used it on a b2b on the Vision out of New Orleans...was nice the first week seem the times was correct. But on the second week so many times things were not correct to show up and show was almost over instead, that I quite using it for times. Was nice to see my bill on it at any time also. Was also nice to see ship time...cause we changed our clocks on this b2b so many times....lol Link to comment Share on other sites More sharing options...
Rare vacationlover_mn Posted February 25, 2019 #340 Share Posted February 25, 2019 On Symphony a few weeks ago, with the iPhone X, it was a tad buggy. Biggest bug was that it was fairly tricky to get the full day of events to show up... we had to press the area, and do a quick swipe up, but it didn’t always work. Link to comment Share on other sites More sharing options...
Charles4515 Posted February 25, 2019 #341 Share Posted February 25, 2019 On Symphony a few weeks ago, with the iPhone X, it was a tad buggy. Biggest bug was that it was fairly tricky to get the full day of events to show up... we had to press the area, and do a quick swipe up, but it didn’t always work.I would say the app is badly designed, not buggy. The app is not intuitive. With a good design after the first use you should be able to use it again and again. The stupid way the Royal App is designed I had to figure out where the events were all over again every time I opened it. On Harmony I ended up using the paper events schedule and only using the app to check my folio. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
Ocean Boy Posted February 25, 2019 #342 Share Posted February 25, 2019 I found the app quite easy to use on Adventure last month with no problem finding events and tracking the ones that I had an interest in. Occasionally there was some incorrect information but that would not be the fault of the app design. Link to comment Share on other sites More sharing options...
bonniew88 Posted February 25, 2019 #343 Share Posted February 25, 2019 The website encourages people to use the Set Sail Pass on the Royal App to make boarding quicker. How does that work exactly? Do we still need to check in at the counter? Link to comment Share on other sites More sharing options...
Rare rimmit Posted February 25, 2019 #344 Share Posted February 25, 2019 You just use your app to scan instead of a piece of paper. It is pretty simple. In case your cellular carriers unreliable, just take a screenshot of each of your set sail barcode, and they can scan that as well. Link to comment Share on other sites More sharing options...
mscinmia Posted February 25, 2019 #345 Share Posted February 25, 2019 2 hours ago, bonniew88 said: The website encourages people to use the Set Sail Pass on the Royal App to make boarding quicker. How does that work exactly? Do we still need to check in at the counter? Depending on the ship they are now using tablets to check you in. It is very quick and easy as long as you have completed all of your info. As long as boarding has started it a very quick process!! Link to comment Share on other sites More sharing options...
Biker19 Posted February 26, 2019 #346 Share Posted February 26, 2019 Ships supported: Adventure of the Seas Allure of the Seas * Brilliance of the Seas Enchantment of the Seas Harmony of the Seas * Independence of the Seas Liberty of the Seas Majesty of the Seas Mariner of the Seas Navigator of the Seas Oasis of the Seas Serenade of the Seas Symphony of the Seas Vision of the Seas * chat/text function enabled. Link to comment Share on other sites More sharing options...
bling19572010 Posted February 28, 2019 #347 Share Posted February 28, 2019 Do I need the ship's wifi in order to use their app on my iphone? Link to comment Share on other sites More sharing options...
Biker19 Posted February 28, 2019 #348 Share Posted February 28, 2019 Yes, you need to connect to it but you don't need VOOM. 1 Link to comment Share on other sites More sharing options...
Ocean Boy Posted February 28, 2019 #349 Share Posted February 28, 2019 5 hours ago, bling19572010 said: Do I need the ship's wifi in order to use their app on my iphone? The important part of the answer is that it will cost you nothing to connect to the wi fi and use the app. Link to comment Share on other sites More sharing options...
HOSKI Posted March 1, 2019 #350 Share Posted March 1, 2019 So is there a way to mark the activities you want to do on the app? We have an upcoming Allure cruise and I don't see where any of our dining or show reservations are on the app. Link to comment Share on other sites More sharing options...
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