cpl100 Posted August 25, 2018 #1 Share Posted August 25, 2018 I have the internet package perk. Does this mean I can do wifi calling with my phone without all the excess charges regular calling incurs? Very confused about this. Thank you. Link to comment Share on other sites More sharing options...
Smitty83 Posted August 25, 2018 #2 Share Posted August 25, 2018 I have had luck with Verizon. It sounded better than the ship cell service. The trick is to put the phone in airplane mode with WiFi turned on. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
cpl100 Posted August 25, 2018 Author #3 Share Posted August 25, 2018 I have had luck with Verizon. It sounded better than the ship cell service. The trick is to put the phone in airplane mode with WiFi turned on. Sent from my iPhone using Forums I have Verizon so that should work for me. Thank you very much for the prompt reply! Link to comment Share on other sites More sharing options...
guy999 Posted August 25, 2018 #4 Share Posted August 25, 2018 Hmm just tried a few weeks ago it's very speed dependent ie if lots are on the network your connection might be too slow to do that we were able to get it to work someone but not perfectly every single time probably sixty percent Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Ma Bell Posted August 25, 2018 #5 Share Posted August 25, 2018 I have had luck with Verizon. It sounded better than the ship cell service. The trick is to put the phone in airplane mode with WiFi turned on. Sent from my iPhone using Forums Yes, this works well. It sounds like people are in the same room. Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted August 25, 2018 #6 Share Posted August 25, 2018 Definitely set it up and try from home prior to travel to make sure it works on your phone and you know which settings you need to enable. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted August 26, 2018 #7 Share Posted August 26, 2018 I've used T-Mobile Internet Calling and works well. Also use WhatsApp and works extremely well over internet but as others said at times it can be a little difficult if really low bandwidth. Link to comment Share on other sites More sharing options...
Denny01 Posted August 26, 2018 #8 Share Posted August 26, 2018 I have AT&T and it worked also. Den Link to comment Share on other sites More sharing options...
Luvcrusn Posted August 26, 2018 #9 Share Posted August 26, 2018 I've had success putting my phone in airplane mode and turning off data use on my android VERIZON phone. I've used the Hangouts app and made calls which were totally clear. Link to comment Share on other sites More sharing options...
TeeRick Posted August 26, 2018 #10 Share Posted August 26, 2018 It is important that you go through an easy set up step with Verizon in advance before your very first use. You will be asked to provide an emergency number among a few other things. Once set up try it at home. If you have an iPhone the top left corner should have "(signal meter) VZW Wi-Fi (wifi symbol)" when it is working. We have used this very successfully on ship and in ports (find a WiFi hotspot) all over the world. Works great. No additional costs. Put your phone in airplane mode and then turn on your phone's wifi. In a minute or less you should get the symbol above. Link to comment Share on other sites More sharing options...
alwaysonaship Posted August 26, 2018 #11 Share Posted August 26, 2018 I put my phone in airplane mode..have Verizon..no reason to contact them. Just dial as usual and it worked perfectly. Link to comment Share on other sites More sharing options...
guy999 Posted August 26, 2018 #12 Share Posted August 26, 2018 It is important that you go through an easy set up step with Verizon in advance before your very first use. You will be asked to provide an emergency number among a few other things. Once set up try it at home. If you have an iPhone the top left corner should have "(signal meter) VZW Wi-Fi (wifi symbol)" when it is working. We have used this very successfully on ship and in ports (find a WiFi hotspot) all over the world. Works great. No additional costs. Put your phone in airplane mode and then turn on your phone's wifi. In a minute or less you should get the symbol above. i agree with the other posters, you do need to setup with verizon but you don't have to actually contact them, you just got airplane mode with wifi on, and it should work, but you should have a phone settings where it says allow wifi calling and you need to have that enabled, my phone did not come with that setting enabled when I got my iphone x Link to comment Share on other sites More sharing options...
Marelaine Posted August 26, 2018 #13 Share Posted August 26, 2018 If you plan to make calls from port, Verizon has a travel plan. You pay $10/day only on the days that you make calls. Also, check that you haven't installed any anit-theft apps on your phone. On our last cruise, I was locked out of my phone the second I boarded the ship by McAffee. Verizon couldn't help me with the 3rd party App. With elderly parents at home, I was in panic mode. I bought an internet package and was able to keep in touch with their aide via Facebook Messenger. Link to comment Share on other sites More sharing options...
cruisinsusin Posted August 26, 2018 #14 Share Posted August 26, 2018 Yes, this works well. It sounds like people are in the same room. we were able to even use facetime Link to comment Share on other sites More sharing options...
Duanerice1 Posted August 26, 2018 #15 Share Posted August 26, 2018 Just curious, why would you need WhatsApp or the Hangouts app? Can't you just dial directly? If I'm not mistaken if you use the app anyone you call would need the app correct? Thanks Link to comment Share on other sites More sharing options...
Rare markeb Posted August 26, 2018 #16 Share Posted August 26, 2018 Just curious, why would you need WhatsApp or the Hangouts app? Can't you just dial directly? If I'm not mistaken if you use the app anyone you call would need the app correct?Thanks You don’t. People suggest this, or FaceTime all the time, but you don’t need them for Wi-Fi calling. Link to comment Share on other sites More sharing options...
Luvcrusn Posted August 26, 2018 #17 Share Posted August 26, 2018 Just curious, why would you need WhatsApp or the Hangouts app? Can't you just dial directly? If I'm not mistaken if you use the app anyone you call would need the app correct?Thanks The people you call on Hangouts don't need the app. I've called people on their home landlines without problems. Can't speak about WhatsApp since I'm an Android user. Link to comment Share on other sites More sharing options...
cpl100 Posted August 27, 2018 Author #18 Share Posted August 27, 2018 It is important that you go through an easy set up step with Verizon in advance before your very first use. You will be asked to provide an emergency number among a few other things. Once set up try it at home. If you have an iPhone the top left corner should have "(signal meter) VZW Wi-Fi (wifi symbol)" when it is working. We have used this very successfully on ship and in ports (find a WiFi hotspot) all over the world. Works great. No additional costs. Put your phone in airplane mode and then turn on your phone's wifi. In a minute or less you should get the symbol above. Thank you for suggesting a trial at home. I can't get it to work! I have followed Verizon's set up. (Or at least I feel like I did!). When I put my (android) phone in airplane mode, how do I then turn on wifi? It seems to automatically disconnect it or something. Every time I try to make a call, I get an error message stating that I can't make calls while in airplane mode. Thanks! Link to comment Share on other sites More sharing options...
Luvcrusn Posted August 27, 2018 #19 Share Posted August 27, 2018 Thank you for suggesting a trial at home. I can't get it to work! I have followed Verizon's set up. (Or at least I feel like I did!). When I put my (android) phone in airplane mode, how do I then turn on wifi? It seems to automatically disconnect it or something. Every time I try to make a call, I get an error message stating that I can't make calls while in airplane mode. Thanks! Go to your setiings>connections>WIFI>select a WIFI network > either enter a password or auto connect. Link to comment Share on other sites More sharing options...
cpl100 Posted August 28, 2018 Author #20 Share Posted August 28, 2018 Thanks. I had failed to turn on wifi after I put in airplane mode. Once I did that, everything worked. Link to comment Share on other sites More sharing options...
Luvcrusn Posted August 28, 2018 #21 Share Posted August 28, 2018 Thanks. I had failed to turn on wifi after I put in airplane mode. Once I did that, everything worked. Glad to help:). Link to comment Share on other sites More sharing options...
verizon Posted August 28, 2018 #22 Share Posted August 28, 2018 Thanks. I had failed to turn on wifi after I put in airplane mode. Once I did that, everything worked. That is the common problem a lot of people encountered. They should TURN ON the wifi calling first before they turn on the airplane mode. Best advise is set it up before you leave home.Once on the ship when airplane mode is on,you wont be able to turn wifi calling on unless you turn airplane mode off .You may be charged once you turn airplane mode off on the ship. Be aware! Link to comment Share on other sites More sharing options...
sptrout Posted August 28, 2018 #23 Share Posted August 28, 2018 This issue may differ by brand of phone, but I know that on my Samsung Galaxy that the airplane mode turns off both wifi and Bluetooth. However, you can go back into setting and turn either, or both, back on, and the phone is still in the airplane mode. In the end, the airplane mode just turns off the cell phone's standard call capability. United Airlines encourages the use of wifi while in flight and apparently does not have a problem with Bluetooth being turned on since it is never mentioned. Link to comment Share on other sites More sharing options...
Rare markeb Posted August 28, 2018 #24 Share Posted August 28, 2018 This issue may differ by brand of phone, but I know that on my Samsung Galaxy that the airplane mode turns off both wifi and Bluetooth. However, you can go back into setting and turn either, or both, back on, and the phone is still in the airplane mode. In the end, the airplane mode just turns off the cell phone's standard call capability. United Airlines encourages the use of wifi while in flight and apparently does not have a problem with Bluetooth being turned on since it is never mentioned. United (and probably now all airlines) allows Bluetooth at all times, and allows (encourages since they sell access!) wifi... Link to comment Share on other sites More sharing options...
phoenix_dream Posted October 8, 2018 #25 Share Posted October 8, 2018 I know this is an old thread, but came across it while researching. Someone asked why people would use Hangouts or similar apps? I use it to make video calls (which work most of the time). I agree you do not need it for simple Wi-Fi calls Link to comment Share on other sites More sharing options...
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