asingl Posted August 27, 2018 #1 Share Posted August 27, 2018 I'm arriving in Heathrow on September 10th and needed to get a transfer for Southampton. I tried looking in the cruise personalizer now to book a Transfer bus for two people, and I don't see the option to do that anymore. I'm nothing short of a full panic attack. What can I do in this situation? Is it possible to call them and still set up a Transfer? How else do people get from London to Southampton. Link to comment Share on other sites More sharing options...
Rare Coral Posted August 27, 2018 #2 Share Posted August 27, 2018 Call who ever you booked with tomorrow to see if you can still add it. Link to comment Share on other sites More sharing options...
asingl Posted August 27, 2018 Author #3 Share Posted August 27, 2018 Call who ever you booked with tomorrow to see if you can still add it. I just booked it myself online. Should I just call the normal Princess hotline? Link to comment Share on other sites More sharing options...
Rare Coral Posted August 27, 2018 #4 Share Posted August 27, 2018 I just booked it myself online. Should I just call the normal Princess hotline? If you were able to book it, you are fine. Link to comment Share on other sites More sharing options...
Plant Posted August 27, 2018 #5 Share Posted August 27, 2018 I just booked it myself online. Should I just call the normal Princess hotline? Yes, but I'd probably wait until Monday morning. I don't think you'll have a problem booking. You did check under Travel Arrangements on your booking? Have a great cruise :) ! Link to comment Share on other sites More sharing options...
moki'smommy Posted August 27, 2018 #6 Share Posted August 27, 2018 Call Princess, but not on a weekend! You should be able to add it since you aren't cruising for 2 weeks No worries! Link to comment Share on other sites More sharing options...
satxdiver Posted August 27, 2018 #7 Share Posted August 27, 2018 Agree with the rest, only call Princess on normal work days and business hours to get a real answer and not one someone read off their computer screen. I have been able to get what I needed when talking to Princess during normal business hours. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted August 27, 2018 #8 Share Posted August 27, 2018 How else do people get from London to Southampton. We have used these guys instead of Princess transfers for a private car. https://www.megatransfers.co.uk Also have used this company. bookings@smithsforairports.com Link to comment Share on other sites More sharing options...
Rare HaveDogWillTravel Posted August 27, 2018 #9 Share Posted August 27, 2018 We used Smiths for airports this summer for a Heathrow to Southampton transfer. Excellent service and very responsive to emails. The driver was very good. We paid a bit more to have him stop at Windsor on the way before continuing on to Southampton. Link to comment Share on other sites More sharing options...
wheezedr Posted August 27, 2018 #10 Share Posted August 27, 2018 I'm arriving in Heathrow on September 10th and needed to get a transfer for Southampton. I tried looking in the cruise personalizer now to book a Transfer bus for two people, and I don't see the option to do that anymore. I'm nothing short of a full panic attack. What can I do in this situation? Is it possible to call them and still set up a Transfer? How else do people get from London to Southampton. Many experienced travelers use car services such as Smith’s or west quay cars. We find them more convenient and depending on the port less expensive. I used Smith’s in July for Gatwick and th service was superb. I would not panic. Link to comment Share on other sites More sharing options...
reedprincess Posted August 27, 2018 #11 Share Posted August 27, 2018 How else do people get from London to Southampton. Well, some take the train, some take the national bus, some book private transfers, etc. Us, we have our cousin take us from central London to Southampton..... There's options besides the Princess transfer... Link to comment Share on other sites More sharing options...
ckb104 Posted August 27, 2018 #12 Share Posted August 27, 2018 When I cruised last summer, I wasn't sure if I was going to need a transfer until a couple days before the cruise started. I booked the transfer onboard. Link to comment Share on other sites More sharing options...
sunsetbeachgal Posted August 27, 2018 #13 Share Posted August 27, 2018 (edited) It looks like you are flying into London on the day of the cruise?? I would either book private transfer (Smiths is a great company) or call Princess and hopefully they can book the transfer for you. Maybe things have improved but when we arrived at Heathrow in June, the passport control line for non EU citizens took us over an hour and a half (make sure to visit the rest room before getting in line!). On top of being tired from the overnight flight and waiting in a long line, you don’t have any wiggle room and I wouldn’t chance trying to figure out public transportation. Sent from my iPad using Forums Edited August 27, 2018 by sunsetbeachgal Link to comment Share on other sites More sharing options...
oldjetdriver Posted August 27, 2018 #14 Share Posted August 27, 2018 I'm arriving in Heathrow on September 10th and needed to get a transfer for Southampton. I tried looking in the cruise personalizer now to book a Transfer bus for two people, and I don't see the option to do that anymore. I'm nothing short of a full panic attack. What can I do in this situation? Is it possible to call them and still set up a Transfer? How else do people get from London to Southampton. There is a lot of discussion about this in the Roll Call for this cruise https://boards.cruisecritic.com/showthread.php?t=2497799&page=90 Link is to last page of the Roll Call. Tom Link to comment Share on other sites More sharing options...
Rare gottagocit Posted August 27, 2018 #15 Share Posted August 27, 2018 Back when Princess occasionally sailed out of Texas we found they closed airport to ship transfer 2-3 weeks prior to the departure date. They had to contract buses for the hour or so ride to the ship and established a deadline to book them to allow them to set that up. We booked so late that we couldn’t use their transfer and had to arrange for an independent transfer. This is the only instance we’ve run into this. Link to comment Share on other sites More sharing options...
vmom Posted August 27, 2018 #16 Share Posted August 27, 2018 We also used Smith's to transfer from Heathrow to Southampton. For 2 people it was the same price as the Princess transfers and was more comfortable and convenient. Link to comment Share on other sites More sharing options...
phabric Posted August 27, 2018 #17 Share Posted August 27, 2018 Check out www.internationalfriends.co.uk. They go on embankment and disembarkment days. I have used them 2x on disembarkment. Link to comment Share on other sites More sharing options...
Rare ollienbertsmum Posted August 27, 2018 #18 Share Posted August 27, 2018 How else do people get from London to Southampton. By train or bus!! Link to comment Share on other sites More sharing options...
donaldsc Posted August 27, 2018 #19 Share Posted August 27, 2018 There are lots of better and cheaper ways to get to Southampton than Princess transfers. Check thrm out on the WEB. DON Link to comment Share on other sites More sharing options...
ehogan Posted August 27, 2018 #20 Share Posted August 27, 2018 We have always used National Express bus which leaves right from Heathrow, very easy. However as another stated if you are arriving the day of the cruise perhaps a private transfer is safer. Link to comment Share on other sites More sharing options...
AlibearNS Posted August 29, 2018 #21 Share Posted August 29, 2018 We have family in Southampton so go there regularly from Heathrow, cruising or otherwise. We always use "English Rose" and have used them four times now. My daughter's company always used them and she recommended. Great price, easy to email, easy to book online. Never had a problem. They'll be there waiting for you. http://englishrosecollection.co.uk/ Link to comment Share on other sites More sharing options...
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