RJAM3 Posted March 14, 2020 #1 Share Posted March 14, 2020 Jan S. read the reviews regarding a credit for non cancellation of a cruise up to May 31. She read many passengers that stated it was a gift because they would have not cancelled anyway. She stated if she had known she would not have given the money away! Now for those who are booked in June are allowed to cancel 48 hours from departure date but there will be no added bonus for non cancellation. Seems the post may have had an adverse effect. Link to comment Share on other sites More sharing options...
Rare HaveDogWillTravel Posted March 14, 2020 #2 Share Posted March 14, 2020 At some point they have to stop hemorrhaging money. Princess has been exemplary in their response. I’ve actually booked an additional cruise in August just to show my support. 6 Link to comment Share on other sites More sharing options...
RocketMan275 Posted March 14, 2020 #3 Share Posted March 14, 2020 Jan S. should be managing the company, not hanging out on social media. 2 Link to comment Share on other sites More sharing options...
dog Posted March 14, 2020 #4 Share Posted March 14, 2020 Well, if she is reading this I prefer credit back to my credit card over the FCC I might be prevented from using if my doctor won’t sign the form, if required by Princess Link to comment Share on other sites More sharing options...
CruiseVA Posted March 14, 2020 #5 Share Posted March 14, 2020 Perhaps Princess has someone monitoring various boards, Facebook & Twitter. Then they pass info on to the higher-ups. 3 Link to comment Share on other sites More sharing options...
LaineyParker Posted March 14, 2020 #6 Share Posted March 14, 2020 I thought Jan Swartz’s video was excellent! Her calm and rational approach was reassuring and sent the right message. Sent from my iPhone using Forums 8 Link to comment Share on other sites More sharing options...
LaineyParker Posted March 14, 2020 #7 Share Posted March 14, 2020 Jan S. should be managing the company, not hanging out on social media.I disagree. She should be speaking and listening to customers.Sent from my iPhone using Forums 4 Link to comment Share on other sites More sharing options...
Dietemann Posted March 14, 2020 #8 Share Posted March 14, 2020 11 minutes ago, dog said: Well, if she is reading this I prefer credit back to my credit card over the FCC I might be prevented from using if my doctor won’t sign the form, if required by Princess Same here. 2 Link to comment Share on other sites More sharing options...
Rare CineGraphic Posted March 14, 2020 #9 Share Posted March 14, 2020 25 minutes ago, CruiseVA said: Perhaps Princess has someone monitoring various boards, Facebook & Twitter. Then they pass info on to the higher-ups. I'm pretty sure they have an entire team that monitors social media. In fact, I'll bet you double-or-nothing on that drink you owe me, lol! 2 Link to comment Share on other sites More sharing options...
Colo Cruiser Posted March 14, 2020 #10 Share Posted March 14, 2020 54 minutes ago, RJAM3 said: Jan S. read the reviews regarding a credit for non cancellation of a cruise up to May 31. She read many passengers that stated it was a gift because they would have not cancelled anyway. She stated if she had known she would not have given the money away! Now for those who are booked in June are allowed to cancel 48 hours from departure date but there will be no added bonus for non cancellation. Seems the post may have had an adverse effect. Princess monitors CC and even posts back and they have for a long time. She told you if she had known she would give back the money? 1 1 Link to comment Share on other sites More sharing options...
Colo Cruiser Posted March 14, 2020 #11 Share Posted March 14, 2020 46 minutes ago, RocketMan275 said: Jan S. should be managing the company, not hanging out on social media. Not in todays market. It all comes with the territory. 3 1 Link to comment Share on other sites More sharing options...
Rare Cruise Raider Posted March 14, 2020 #12 Share Posted March 14, 2020 48 minutes ago, HaveDogWillTravel said: At some point they have to stop hemorrhaging money. Princess has been exemplary in their response. I’ve actually booked an additional cruise in August just to show my support. I hope it is the Alaska one ....that's the one I am on! 1 Link to comment Share on other sites More sharing options...
dog Posted March 14, 2020 #13 Share Posted March 14, 2020 12 minutes ago, CineGraphic said: I'm pretty sure they have an entire team that monitors social media. In fact, I'll bet you double-or-nothing on that drink you owe me, lol! Hope so. FCC are fine. I prefer cash back but, I was not given that choice March 6 th when I cancelled Link to comment Share on other sites More sharing options...
RocketMan275 Posted March 14, 2020 #14 Share Posted March 14, 2020 13 minutes ago, Colo Cruiser said: Not in todays market. It all comes with the territory. She might have subordinates who do so but she has far more important things to do. Like managing this crisis. Yes, I know, everyone wants her to pay attention to their problems but that isn't how it works. Link to comment Share on other sites More sharing options...
richsea Posted March 14, 2020 #15 Share Posted March 14, 2020 53 minutes ago, dog said: Well, if she is reading this I prefer credit back to my credit card over the FCC I might be prevented from using if my doctor won’t sign the form, if required by Princess IF the doctor won’t sign the form; IF required by Princess. Perhaps you should be concerned then, not now. 1 1 Link to comment Share on other sites More sharing options...
caribill Posted March 14, 2020 #16 Share Posted March 14, 2020 11 minutes ago, richsea said: IF the doctor won’t sign the form; IF required by Princess. Perhaps you should be concerned then, not now. We may have to wait until the 30 day suspension by other cruise lines is over to find out if people can get their doctors to sign these forms. Following posts about the form are from franktown on another thread: "Just talked to my neighbor who is a Cardiologist. He said he would not sign for any patient under his care without complete testing which would run many thousands of dollars. Said there is no way to know how a individual would react to the virus including those under 70. " "I posted earlier on what my Cardiologist neighbor said about signing the form. He just informed me that he doubts his insurance company or any Doctors insurance company would allow him to sign the form on a disease that so little is known even with a full battery of tests." 1 Link to comment Share on other sites More sharing options...
Steelers36 Posted March 14, 2020 #17 Share Posted March 14, 2020 (edited) 1 hour ago, RJAM3 said: Jan S. read the reviews regarding a credit for non cancellation of a cruise up to May 31. She read many passengers that stated it was a gift because they would have not cancelled anyway. She stated if she had known she would not have given the money away! Now for those who are booked in June are allowed to cancel 48 hours from departure date but there will be no added bonus for non cancellation. Seems the post may have had an adverse effect. Yeah, like Jan Swarz has all the time in the world these days to be browsing on CC Princess board. Edited March 14, 2020 by Steelers36 2 3 Link to comment Share on other sites More sharing options...
Steelers36 Posted March 14, 2020 #18 Share Posted March 14, 2020 36 minutes ago, Colo Cruiser said: She told you if she had known she would give back the money? The OP must have fallen for a joke post I did several days back when everyone was posting they still planned to cruise and Princess was offering the $200 OBC not to cancel. Which goes to prove you can fool some of the people some of the time. 1 1 Link to comment Share on other sites More sharing options...
RJAM3 Posted March 14, 2020 Author #19 Share Posted March 14, 2020 It had her name and signature 1 Link to comment Share on other sites More sharing options...
Rare PescadoAmarillo Posted March 14, 2020 #20 Share Posted March 14, 2020 1 hour ago, Steelers36 said: The OP must have fallen for a joke post I did several days back when everyone was posting they still planned to cruise and Princess was offering the $200 OBC not to cancel. Which goes to prove you can fool some of the people some of the time. Oh, we’ve had proof of that for a few years now. But it is scary to think that someone took your post seriously. 1 Link to comment Share on other sites More sharing options...
Steelers36 Posted March 14, 2020 #21 Share Posted March 14, 2020 6 minutes ago, PescadoAmarillo said: Oh, we’ve had proof of that for a few years now. But it is scary to think that someone took your post seriously. I wasn't attempting to fool anyone. It just seemed to fit at the moment. Not sure how it could be misinterpreted as a post by her. Hopefully it did not make it to the MSM. LOL. 1 Link to comment Share on other sites More sharing options...
Steelers36 Posted March 14, 2020 #22 Share Posted March 14, 2020 31 minutes ago, RJAM3 said: It had her name and signature Where did you see this please? 1 Link to comment Share on other sites More sharing options...
dog Posted March 14, 2020 #23 Share Posted March 14, 2020 (edited) 2 hours ago, richsea said: IF the doctor won’t sign the form; IF required by Princess. Perhaps you should be concerned then, not now. Just ignore Edited March 14, 2020 by dog 2 Link to comment Share on other sites More sharing options...
dog Posted March 14, 2020 #24 Share Posted March 14, 2020 2 hours ago, caribill said: We may have to wait until the 30 day suspension by other cruise lines is over to find out if people can get their doctors to sign these forms. Following posts about the form are from franktown on another thread: "Just talked to my neighbor who is a Cardiologist. He said he would not sign for any patient under his care without complete testing which would run many thousands of dollars. Said there is no way to know how a individual would react to the virus including those under 70. " "I posted earlier on what my Cardiologist neighbor said about signing the form. He just informed me that he doubts his insurance company or any Doctors insurance company would allow him to sign the form on a disease that so little is known even with a full battery of tests." Yes, my post is in response to this member’s. thanks for pointing this out. Worth reading Link to comment Share on other sites More sharing options...
Rare HaveDogWillTravel Posted March 14, 2020 #25 Share Posted March 14, 2020 3 hours ago, Cruise Raider said: I hope it is the Alaska one ....that's the one I am on! Yes! August 21 for me and you? 1 Link to comment Share on other sites More sharing options...
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