sanne Posted May 13, 2020 #51 Share Posted May 13, 2020 My refund for Nov 21 came through today. Please could you adjust your spreadsheet to show that. Thanks. 4 1 Link to comment Share on other sites More sharing options...
Wendy The Wanderer Posted May 13, 2020 #52 Share Posted May 13, 2020 1 hour ago, sanne said: My refund for Nov 21 came through today. Please could you adjust your spreadsheet to show that. Thanks. Yay! 1 Link to comment Share on other sites More sharing options...
Gray Eagle02 Posted May 14, 2020 #53 Share Posted May 14, 2020 (edited) My refund for cruise cancelled April 1 credited to my AMEX today. This was for Singapore to Dubai cruise in March 2021. Will not take another cruise until vaccine widely available. Certainly not the end of the world for us. Edited May 14, 2020 by Gray Eagle02 5 Link to comment Share on other sites More sharing options...
Flgreg Posted May 14, 2020 #54 Share Posted May 14, 2020 On 5/10/2020 at 9:52 AM, Flgreg said: Sail date 11-6-20 Cancelled excursions 5-6-20 Cancelled cruise 5-6-20 No refund as of today (No expectation to receive quickly) Deposit and charges for Regent Choice excursions posted to my AMX card 5-13. AMX is sending me a check. Deposit charged 8-19, excursions charged 3-20. Requested refund 5-6 of both and posted to AMX 5-13 minus $100 per person and $175 per person custom air fee. Deducted amounts applied as future cruise credit. One week from request to receipt. Please don't shoot the messenger. 1 Link to comment Share on other sites More sharing options...
GOARMY Posted May 15, 2020 #55 Share Posted May 15, 2020 SusieQft: Following would be a new posting on this Thread. On 10/2019, made deposit for Navigator 10/2020 BtB NYC-Montreal-NYC cruises. Final payment would have been required by 05/11/2020. Due to a family health situation not related to COVID-19, had to cancel this cruise (through our TA) on 04/13/2020. Just reviewed my UA VISA CC account. As of today, account was credited for all but $200.00 of that deposit. (That $200.00 has become a FCC.) S0--it was a month turn-around time to get that deposit back. Still waiting for refund of our fully-paid Regent-canceled 03/14/2020 Splendor cruise. Regards, and thank you for your efforts. GOARMY! 1 Link to comment Share on other sites More sharing options...
jessandarnie Posted May 15, 2020 #56 Share Posted May 15, 2020 On 5/11/2020 at 11:10 AM, jessandarnie said: Navigator. Sail date. 28 March FCC re booked 20 March for Feb 2021 Tax & Excursion refunded 25 March 2020 cancelled FCC booking on 2 April 2020 Refund submitted. On 2 April. for original booking. No refund 11 May. Refund to AMEX card today...phew! 1 Link to comment Share on other sites More sharing options...
Emma Chisit Posted May 15, 2020 #57 Share Posted May 15, 2020 Scheduled sail date: 3/01/20 Cruise cancelled by Regent: 2/20/20 Refund request date: 2/20/20 Deposit only refunded (15% of total fare): 3/8/20 Remainder of cruise fare refunded (85% of total fare) : 5/15/20 SusieQft. Thank you very much for taking on this task. 1 Link to comment Share on other sites More sharing options...
Benita Posted May 15, 2020 #58 Share Posted May 15, 2020 I received the refund of my deposit today. 2 1 Link to comment Share on other sites More sharing options...
Wendy The Wanderer Posted May 15, 2020 #59 Share Posted May 15, 2020 (edited) Suzy, I just looked at the spreadsheet where there's an error in my entry in the Deposit Only sheet. I have not received a refund yet. It's line 18. Sorry, and thanks for doing this. Edited May 15, 2020 by Wendy The Wanderer 1 Link to comment Share on other sites More sharing options...
rcandkc Posted May 15, 2020 #60 Share Posted May 15, 2020 Cruise date : June 15 cancelled Cruise : March 17 requested refund of excursions and taxes: March 17 no refund as of May 15 fcc has been booked for summer 2021 1 Link to comment Share on other sites More sharing options...
Mahogany Posted May 15, 2020 #61 Share Posted May 15, 2020 May 5 canceled 2 B2B: Voyager CPT RT and CPT-Rio Dec. 22-Jan 5-19 and Splendor Mia-BCN RT (Canaries) Mar 25-Apr. 8-18 May 13 I received credit for all deposits to my AMEX account. I love my TA and Regent right now - what a quick turnaround! I canceled Crystal the same day for the fall; haven't heard a peep. 1 1 Link to comment Share on other sites More sharing options...
SC Retired Cruiser Posted May 15, 2020 #62 Share Posted May 15, 2020 Navigator cruise Emphatically Europe August 17, 2020 was cancelled by me on March 31 before final payment. Regent credited the deposit on May 12. Bob 1 Link to comment Share on other sites More sharing options...
merlot101 Posted May 15, 2020 #63 Share Posted May 15, 2020 Canceled a March 2021 trip April 13th. Received deposit today, May 15th. Oceania March 2020 trip was canceled in March, and haven't seen any money. 1 1 Link to comment Share on other sites More sharing options...
Pcardad Posted May 15, 2020 #64 Share Posted May 15, 2020 Seems to be some money coming back...lets hope they keep up the good work. 1 Link to comment Share on other sites More sharing options...
SusieQft Posted May 15, 2020 Author #65 Share Posted May 15, 2020 1 hour ago, Pcardad said: Seems to be some money coming back...lets hope they keep up the good work. They seem to be doing much better at sending out refunds for deposits. I am still waiting to hear of any significant number for cancellations of fully paid cruises. 1 1 Link to comment Share on other sites More sharing options...
Hambagahle Posted May 16, 2020 #66 Share Posted May 16, 2020 Cancelled cruise - Splendor 14 March 2020 Requested full refund of cruise fare ($34k) 15 March 2020 To date (15 May 2020) - nothing received Also requested reimbursement for out-of-pocket expenses to get back to Switzerland - $15'500 in total for the flights and hotel. Regent has all back up requested. So far - no refund. Gerry 1 Link to comment Share on other sites More sharing options...
SusieQft Posted May 16, 2020 Author #67 Share Posted May 16, 2020 On 5/9/2020 at 8:45 PM, SkystheLimit said: Posted this on the Other Roll Call. Use Information as Needed. Scheduled Sail Date Explorer July 17, 2020 Cruise- We Cancelled 3/17/20. Contacted TA to Cancel-One Day Prior to 50% Penalty Date 3/24/20 Received Confirmation from TA and Regent of Cancellation. Deposit Forfeited as Expected 4/22/20 Contacted TA who Called Regent. Told to Expect up to 60 days for refund. 5/6/20. TA Called Regent for Update. Told Refund was Processed Yesterday. 5/7/20. Refund Appeared on AMEX Account. AMEX Wire Transfer Arranged for Transfer to Our Bank. 42 Days from CXL Confirmation to Refund. 49 Days from Initial TA Contact with Regent I have realized that this cancellation was before the final payment/penalty date, so I moved it to the Deposit Only tab on the spreadsheet. If it was a refund requested after final payment was made, please let me know and I will move it back. Link to comment Share on other sites More sharing options...
ROLLTIDE2 Posted May 16, 2020 #68 Share Posted May 16, 2020 May 7, 2020 we cancelled October 2020 cruise before final payment. May15, 2020, deposit (less $200) credited to credit card (Still waiting for full refund of April 3 cruise cancelled March 13 by Regent) Link to comment Share on other sites More sharing options...
SkystheLimit Posted May 16, 2020 #69 Share Posted May 16, 2020 2 hours ago, SusieQft said: I have realized that this cancellation was before the final payment/penalty date, so I moved it to the Deposit Only tab on the spreadsheet. If it was a refund requested after final payment was made, please let me know and I will move it back. It was one month after final payment and cancelled one day before the %50 penalty date applied. We lost our deposit and received a refund for the remainder of the fare, 1 Link to comment Share on other sites More sharing options...
Trunkabella Posted May 16, 2020 #70 Share Posted May 16, 2020 Sail date 10/12/20 deposit only paid Cancelled 4/30/20 Refund received 5/12/20 1 Link to comment Share on other sites More sharing options...
AuntyJan Posted May 16, 2020 #71 Share Posted May 16, 2020 Here is our info.... scheduled sail date 6/30/20cancelled excursions 4/24/20cancelled cruise by Regent 4/24/20 Full refund requested 5/4/20no refund as of 5/16/20 We had not made the final payment, the cruise was canceled days before that was due. Initially we were told we were only eligible for FCC for our deposit. Then on May 4th, we were told that policy changed and we were eligible for a full refund 1 Link to comment Share on other sites More sharing options...
Rare pappy1022 Posted May 19, 2020 #72 Share Posted May 19, 2020 My total down payment refund came through today. Please update the spreadsheet. Thank you. 1 Link to comment Share on other sites More sharing options...
wristband Posted May 19, 2020 #73 Share Posted May 19, 2020 Sail date: 1/4/21 Cancellation date: 4/2/20 No refund as of 5/10/20 Filed credit card dispute: 5/5/20 SusieQ thank you! Refund received today 5/19/20. Coincidence or causal effect after we filed dispute with our credit card 2 weeks ago? 1 Link to comment Share on other sites More sharing options...
thumbun Posted May 19, 2020 #74 Share Posted May 19, 2020 Sailing Date = 8/15/2020, Navigator (Barcelona/Amsterdam) Cancelled Cruise/Excursions = 4/20/2020 Refund Status = still waiting as of 5/19/2020 1 Link to comment Share on other sites More sharing options...
SusieQft Posted May 20, 2020 Author #75 Share Posted May 20, 2020 3 hours ago, thumbun said: Sailing Date = 8/15/2020, Navigator (Barcelona/Amsterdam) Cancelled Cruise/Excursions = 4/20/2020 Refund Status = still waiting as of 5/19/2020 Was your booking fully paid before you cancelled it? Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now