Please refrain from doing chargebacks

[Casino Comp Chick]

9 hours ago, oceanlovinmama said:

Sorry but you are wrong...when there are chargebacks, I lose money...when I’m moving cruises to next year that is work I’m doing now, but again won’t get paid for until next year IF they still take the cruise.  The hours on the phone checking on refunds and FCC’s...all the land tours that were cancelled I get nothing for...the cruises that were only deposited and wanted cancelled...work, but again, no pay.  Look...I honestly never thought this would blow up like it did...I was just sayin please to think twice...I don’t mind losing my commission, it’s the thousands of dollars they can come after me for because I used your credit card...I’m the rep for you, but when you chargeback, you get a credit and the cruiseline comes for me...we are hoping since the cruises cancelled they won’t, but they can...other suppliers are going after others in my office for the deposits etc.  

 

Well it did, and as yesterday there have been 27,552 deaths in my state alone and you are whining everywhere about lost commissions and chargebacks.

The fact that you cannot see the level of obnoxiousness your threads are just astounds me. 

Edited May 19, 2020 by Casino Comp Chick

[Milwaukee Eight]

2 hours ago, Casino Comp Chick said:

you are whining everywhere about lost commissions and chargebacks.

Where is everywhere?

[A&L_Ont]

1 minute ago, Milwaukee Eight said:

Where is everywhere?

The OP copied and pasted the exact same post onto other cruise lines discussion groups here on CC, Princess as an example. I didn’t bother going to look at other boards, but the OP is getting the same response there as here.  
 

Basically spamming, which isn’t that against CC rules?  Others have been thrown out for less. 

[mugtech]

6 minutes ago, Milwaukee Eight said:

Where is everywhere?

On all the CC forums, also saw on NCL and Princess and Celebrity.  Stopped looking.

[Milwaukee Eight]

5 minutes ago, A&L_Ont said:

Others have been thrown out for less. 

Or more..... 😇

[Casino Comp Chick]

14 minutes ago, Milwaukee Eight said:

Where is everywhere?

 

The cruise lounge page as well as the others listed above. 

[A&L_Ont]

16 minutes ago, Casino Comp Chick said:

 

The cruise lounge page as well as the others listed above. 

Same responses there as here?

[Georgia_Peaches]

14 minutes ago, A&L_Ont said:

Same responses there as here?

Pretty much the same on each board.  Collectively, people seem to feel that their money comes first.  Then there's the camp that says the TA should get paid bc of the work they've done leading up to embarkation...it goes on and on...

oh, and then there's the tangents, of course, that lead to when we will sail again, if we will sail again, and by what time line...face masks...vaccines.....is a TA worth the trouble?  Why some use a TA while others don't...

 

You get the picture 🙂

[CruisingHogFan]

1 hour ago, A&L_Ont said:

Same responses there as here?

I normally don’t post much and have been coming here for 8 or so years to get information and read. This post ranks up there with the worst if not the worst with the OP reposes. She has a level of self entitlement I’ve never seen before on here and sounds like many others keep calling her out on it on this forum and all the others she copied it too. If I was her client I would be transferring all my bookings.

[cruisegirl1]

I did look at other pages on cc to see the comments and responses.  

 

It was most interesting to me that passengers are having difficulties receiving their refunds from other cruise lines. All of my refunds due are from Royal  Caribbean so  I have not looked at any other cruise line pages.

m
 

 

[Airbear232]

On 5/16/2020 at 1:43 PM, oceanlovinmama said:

Cruiselines have been doing the best they can.  They didn’t realize that they would be shut down for so long and the amount of refunds requested.  Most of their employees are working from home and because of the levels of security that need to be in place to deal with credit cards, most cruise lines have a skeleton crew.  Now with the country opening back up that will change.  BUT when you work with an agent and do a chargeback, the cruise line can come back to the agent for that payment and any commission that was given to that agent, that was protected because the cruise line cancelled, Will now be recalled.  We work on commission only, and that money comes AFTER you travel.  We have had no income for the past two months and probably won’t for the rest of the year, now we have to give Our commission back AND possibly be on the hook for thousands of dollars we don’t have.  Please think about your agent!

Maybe your post identifieds the reason for delays in cancellations until the last moment.  The cruise line loses extra from paying the commission and not having the passenger on board.  For the cruise line to mitigate losses, it is in their (short-term) interest to wait until the last moment to cancel cruises.  This will make it more likely for cruisers to cancel their cruises and relieve them of the additional commission burden from a customer from whom they will make no money.  Bad situation, everyone loses.  And, it's especially hard on the agents.  Good luck!