Lost luggage

[Marie51]

Has anyone had any experiences with misplaced luggage at the end of the cruise and how do they go about getting it back to you? This was at Port Canaveral.

[lenquixote66]

1 hour ago, Marie51 said:

Has anyone had any experiences with misplaced luggage at the end of the cruise and how do they go about getting it back to you? This was at Port Canaveral.

At the end of a cruise we could not find our luggage.We could not get anyone to help us .It took us two hours to find the luggage.

[firefly333]

A rcl agent flew in air2sea with rcl and they lost her luggage. ..as in never found it. She said she would file with the insurance. She took it better than I would have. 

[14Terry]

I pack an Apple air tag in every piece of luggage. 

[Ferry_Watcher]

In Seattle, there is a dedicated team of folks who only deal with lost/left behind luggage.  Nearly every cruise day, a FED EX driver arrives late in the day to collect luggage to be shipped to passengers (at what I believe is the passenger's expense).

They really do care about reuniting lost luggage with their owner.

[orville99]

If you have your name/address info inside the luggage, they will eventually get it back to you if they find it. Otherwise, it ends up in a huge warehouse ( I believe in Alabama) where it will be "flea-marketed" to anyone who wants to buy the contents.

[orville99]

1 hour ago, 14Terry said:

I pack an Apple air tag in every piece of luggage. 

We put our name, address, and contact info inside each piece of luggage.

[rudeney]

23 minutes ago, orville99 said:

If you have your name/address info inside the luggage, they will eventually get it back to you if they find it. Otherwise, it ends up in a huge warehouse ( I believe in Alabama) where it will be "flea-marketed" to anyone who wants to buy the contents.

 

Yep:

 

https://www.unclaimedbaggage.com/

 

It's just over 2 hours from where I live, but I've never bothered to go look.  I have heard people getting some amazing deals and also some "interesting" finds.

[Marie51]

1 hour ago, orville99 said:

If you have your name/address info inside the luggage, they will eventually get it back to you if they find it. Otherwise, it ends up in a huge warehouse ( I believe in Alabama) where it will be "flea-marketed" to anyone who wants to buy the contents.

The name, address and phone number is on the outside of the luggage so they know who we are but how do they get it to us?

[Jerseygirl1416]

I think someone may have taken your bag instead of their own. Hopefully when they get home and realize it they’ll contact RC and explain so they can get their own bag back. They can use Fed Ex or other services. The airlines have to send bags all the time that get delayed.

Edited September 4, 2022 by Jerseygirl1416

[orville99]

58 minutes ago, Marie51 said:

The name, address and phone number is on the outside of the luggage so they know who we are but how do they get it to us?

If your tags get torn off, your info on the outside is lost.

[loman]

I just bought two apple air tags and we have info on the inside of the luggage .

[rudeney]

Most modern luggage has closed pockets to hold a concealed name tag.  Make sure you have that filled in with the correct name and phone number.  I also place a copy of that info on the inside.  I've never had a problem, but I like to be prepared.  

[time4u2go]

6 hours ago, Marie51 said:

Has anyone had any experiences with misplaced luggage at the end of the cruise and how do they go about getting it back to you? This was at Port Canaveral.

Did you report it to anyone at the port?  What did they say?

[ARandomTraveler]

4 hours ago, 14Terry said:

I pack an Apple air tag in every piece of luggage. 

Same

[ReneeFLL]

5 hours ago, lenquixote66 said:

At the end of a cruise we could not find our luggage.We could not get anyone to help us .It took us two hours to find the luggage.

How many years ago was that? The times have changed from long ago.

 

2 hours ago, Marie51 said:

The name, address and phone number is on the outside of the luggage so they know who we are but how do they get it to us?

If it's a tag it can accidentally get pulled off unless it's taped on or in a slot thing.

[Marie51]

55 minutes ago, time4u2go said:

Did you report it to anyone at the port?  What did they say?

We called Customerservice as soon as we got home which was Saturday and they said we would have to call Lost and Found which is closed on Saturday and Sunday. So we still have not talked to anybody about this.

[lenquixote66]

49 minutes ago, ReneeFLL said:

How many years ago was that? The times have changed from long ago.

 

If it's a tag it can accidentally get pulled off unless it's taped on or in a slot thing.

2018

[ONECRUISER]

3 hours ago, Jerseygirl1416 said:

I think someone may have taken your bag instead of their own. Hopefully when they get home and realize it they’ll contact RC and explain so they can get their own bag back. They can use Fed Ex or other services. The airlines have to send bags all the time that get delayed.

Yup, happened to my Son In Law. Guy took his Luggage, called my SIL wanting to exchange but was mad my SIL didnt take his 

[jk04]

4 minutes ago, ONECRUISER said:

Yup, happened to my Son In Law. Guy took his Luggage, called my SIL wanting to exchange but was mad my SIL didnt take his 

Why on earth would she? 🤔
 

Sorry, rhetorical. How do you answer that logic?

Edited September 5, 2022 by jk04

[ONECRUISER]

3 minutes ago, jk04 said:

Why on earth would she? 🤔
 

Sorry, rhetorical. How do you answer that logic?

I know, right? Obviously with similar Luggage we knew what happened but why would we then knowingly take the others Bag

[ONECRUISER]

1 hour ago, ReneeFLL said:

How many years ago was that? The times have changed from long ago.

 

If it's a tag it can accidentally get pulled off unless it's taped on or in a slot thing.

Have 3 ID's on outside and one on inside each my Bags

[seasidemama]

5 hours ago, rudeney said:

 

Yep:

 

https://www.unclaimedbaggage.com/

 

It's just over 2 hours from where I live, but I've never bothered to go look.  I have heard people getting some amazing deals and also some "interesting" finds.

 

Seriously though, who packs jewelry in their checked suitcases? 😵

[Bleueyes44]

My bag got misplaced in Fort Lauderdale  about 7 years ago.  We searched everywhere no bag , so I  gave a description  and figured  it would eventually be found. It was found 2 weeks later at the Princess Terminal, still don't  know how in the world it got there. The company that handles these cases shipped it back to us.

I do have to add at the time we were smokers and had 4 cartons of cigarettes in the suitcase.  I  not knowing told the agent they were in the bag well they had to remove them cause it's against the law to send cigarettes via mail. The agent told me I  could fly out to get them otherwise they would be disposed of. I'm on the other side of the country so I  told him to toss them.

[UKWLDCruise]

coming off the ship at Miami another passenger took my suitcase instead of theirs.  Even though they had one suitcase left after everyone left, after they confirmed it wasn't in the building they made me wait, RC were not that much help.  After three weeks it was found but it was Delta that got in touch, it seems whoever took it flew Delta but abandoned the case at an airport.  Delta put it on a plane to Heathrow and I had to be escorted airside and make a declaration that there could be anything in my case and I would like it searched.  Nothing added in the end but one item  removed.