Internet on Royal ships

[travelberlin]

Does Royal Caribbean uses Starlink on all ships? How was your Experience with the internet?

Edited October 5, 2023 by travelberlin

[Tatka]

Yes, Starlink.

My experience on Anthem in January was so-so (dropped connections), but since then Enchantment and on Liberty twice it was very good.

 

There is only one tier. Surf and stream.

[smokeybandit]

There are many factors that go into internet quality on the ship, not just the presence of Starlink antennas.

[Tree_skier]

What ship are you on?  Knowing that might get recent cruisers to chime in.

 

Navigator of the Seas and Oasis of the seas have very good over the last 12 months.

[travelberlin]

2 minutes ago, Tree_skier said:

What ship are you on?  Knowing that might get recent cruisers to chime in.

 

Navigator of the Seas and Oasis of the seas have very good over the last 12 months.

Explorer of the seas

[Jasukkie]

Jewel in September, marginally better than pre-Starlink, but intermittent problems connecting in the cabin. Midship, lower deck. It's nowhere near as good as the wifi on Virgin Voyages for comparison.

[njkruzer]

We're on Radiance 

 Not complaining.  Ok in the cabin but on balcony when I tried it once. On an aft facing balcony on deck 9.

[Jimbo]

Last 2 weeks in September on Jewel were terrible.

 

Had to keep cabin door propped open with trash can entire 14  days to get any kind of internet in cabin and we were mid ship on deck 8 near centrum.

 

Some people on our deck were sitting in the hallway's on floor with their lap tops.

[Jasukkie]

18 minutes ago, Jimbo said:

Last 2 weeks in September on Jewel were terrible.

 

Had to keep cabin door propped open with trash can entire 14  days to get any kind of internet in cabin and we were mid ship on deck 8 near centrum.

 

Some people on our deck were sitting in the hallway's on floor with their lap tops.

I guess I had it good lol. I only had to open my door to connect a couple of times. 

[Pinballs83]

Oasis was rock solid all week anywhere I tried on the sihp.  I got about 10 down 3 up constantly.  Good enough to watch internet tv.  I was at the MDR watching baseball on my phone one night when I was by myself =D.

Walking down the hallway there was cisco boxes pretty close together.

[klfrodo]

Currently on Anthem sailing out of Southampton on our way to the Canaries.

We are in a GS and there is a WiFi Access Point in our cabin. (Not sure if every cabin has an access point)

Anyway, Speedtest had 189Mbps download speed and 25Mbps upload speed with a ping of 46ms and a jitter of 6ms.

I have not experienced any loss of connectivity.

[OCSC Mike]

34 minutes ago, klfrodo said:

We are in a GS and there is a WiFi Access Point in our cabin. (Not sure if every cabin has an access point)

They do on the newest ships, like Wonder, and it makes a big difference in your cabin.

[pstone1]

Jewel’s internet is terrible!  I had no problems last year when we sailed on Jewel for 2+ months, but now I can’t seem to hold a signal.  Mid ship Deck 9 balcony cabin, same as last year.  Just SMH.  😡  We’ve heard many complaints regarding internet from folks around the ship.

[trenton107]

1 hour ago, pstone1 said:

Jewel’s internet is terrible!  I had no problems last year when we sailed on Jewel for 2+ months, but now I can’t seem to hold a signal.  Mid ship Deck 9 balcony cabin, same as last year.  Just SMH.  😡  We’ve heard many complaints regarding internet from folks around the ship.

When I was on in September, best connectivity was in the sports bar next to the casino. 

[RFerrington]

We were on Grandeur twice in Sept.  Western and Eastern.  The internet was utterly useless both times.  The worst I’ve ever experienced on any ship.  The VOOM manager said that the ship’s infrastructure is incompatible with Starlink, whatever that means.  

[Bleueyes44]

Totally agree with Jimbo the internet on Jewel was terrible.  Getting kicked off constantly. 

[Markswansea]

I am sailing on explorer in January as a cruise newbie . What’s the internet normally like on explorer?

[GJustice]

Secret on the older ships is to hang out in the public spaces which generally have good WiFi. In-cabin is poor since they've not updated the network gear in stateroom spaces yet. BEST internet is on the PCs in the RC Online/Library/Business Center as they're connected to the wired network, not WiFi.

[Surfguyxxx]

16 hours ago, pstone1 said:

Jewel’s internet is terrible!  I had no problems last year when we sailed on Jewel for 2+ months, but now I can’t seem to hold a signal.  Mid ship Deck 9 balcony cabin, same as last year.  Just SMH.  😡  We’ve heard many complaints regarding internet from folks around the ship.

Same with us; we did the Arctic Crossing in August, 2023, and had horrible reception in our rooms.  In Solarium it was "iffy" and for me, the best was in the Safari Club.  Forget about sea days when everyone is on their phones.  

[RFerrington]

6 hours ago, Markswansea said:

I am sailing on explorer in January as a cruise newbie . What’s the internet normally like on explorer?

We were last on EX in January (I think....) and the internet was ok...not great but not horrible, like it was on Grandeur

[Markswansea]

Thank you 

[RobInMN]

We were on Jewel summer of 2022. It was not using Starlink yet, but that doesn't really matter when talking about the ship's infrastructure. We were in a JS, near the back of the ship (under WJ). We actually had pretty decent wifi coverage. I was able to use my Firestick to watch stuff.

The only issue we had were limited bandwidth when we were quite a bit above the arctic circle (totally understandable), and then a couple sea days on the Iceland/Ireland leg (did a B2B), when there were a lot more younger families and teens, so a much higher load on the system. I had issues everywhere on those days, not just the room. Actually, the room might have been a little better.

 

 

[travelberlin]

As a Diamond member I have heard that one has 1 day free internet as a  benefit. If we buy the Voom package, will this one day free internet reduce the price of the package?

[njkruzer]

7 minutes ago, travelberlin said:

As a Diamond member I have heard that one has 1 day free internet as a  benefit. If we buy the Voom package, will this one day free internet reduce the price of the package?

No.

[Sunshine3601]

1 hour ago, travelberlin said:

As a Diamond member I have heard that one has 1 day free internet as a  benefit. If we buy the Voom package, will this one day free internet reduce the price of the package?

If you buy pre-cruise, no discount.   If you buy onboard then Yes, you can apply discount but will pay onboard price that varies per ship.   Our repo sailing on Serenade it was $24.99 per day for 1 device.