Refund of Shore Excursions question

[Tiki_Man]

If we book a Shore Excursion through Celebrity (Equinox) and pay in full and then change our mind prior to the sailing, do we get a refund in money or is it a Ship Board Credit.  We have a couple of very expensive Europe shore excursions we want to take but want to make sure if something happens before October we can get our money back, not just OBC.

Thanks in advance

Tiki

[Galaxy2004]

When you book the excursion it will have the refund policy as it may vary depending on who the tour operator is. Any that we've ever cancelled have been refunded in the same form as we paid. So if we paid via CC, they refunded to our CC.

[jelayne]

If you paid via credit card the refund goes back to your credit card.  If you paid with OBC the refund goes back as OBac.

[Tiki_Man]

15 minutes ago, Galaxy2004 said:

When you book the excursion it will have the refund policy as it may vary depending on who the tour operator is. Any that we've ever cancelled have been refunded in the same form as we paid. So if we paid via CC, they refunded to our CC.

Thank you - trying to find that info through the CC website is impossible

[phoenix_dream]

Agree with the answers, with the caveat that there are some excursions that you cannot cancel and get any refunds at all.  They are few and far between but tend to be the more expensive ones.

[wrk2cruise]

If you cancel once onboard and you paid with credit card they generally refund to your seapass account as refundable OBC providing you are still within the cancellation deadline.

[mac_tlc]

Agree with all the previous posters. Ours have always been refunded to the original form of payment.

 

mac_tlc

 

P.S Tiki_man --- hope all went well with your knee!!!!!!!!

[Jim_Iain]

2 hours ago, Tiki_Man said:

If we book a Shore Excursion through Celebrity (Equinox) and pay in full and then change our mind prior to the sailing, do we get a refund in money or is it a Ship Board Credit.  We have a couple of very expensive Europe shore excursions we want to take but want to make sure if something happens before October we can get our money back, not just OBC.

Thanks in advance

Tiki

If you cancel prior to 48 hours before the cruise, your refund goes back to the original form of payment.   If paid with NR Credit it goes back to NR.

 

From 48 pre cruise until end of cruise if you cancel withhin the 48 hour cancellation period you will get a refund back to you on board account.   If NR Credit it will go back to NR Credit.   If you paid with a credit card it will be refunded as a Refundable Credit that will go back to you credit card on file at the end of the cruise if not used.

[leaveitallbehind]

2 hours ago, Jim_Iain said:

If you cancel prior to 48 hours before the cruise, your refund goes back to the original form of payment.   If paid with NR Credit it goes back to NR.

 

From 48 pre cruise until end of cruise if you cancel withhin the 48 hour cancellation period you will get a refund back to you on board account.   If NR Credit it will go back to NR Credit.   If you paid with a credit card it will be refunded as a Refundable Credit that will go back to you credit card on file at the end of the cruise if not used.

 

 

4 hours ago, jelayne said:

If you paid via credit card the refund goes back to your credit card.  If you paid with OBC the refund goes back as OBac.

 

@jelayne the answer that @Jim_Iain provided is more accurate as it is more complete.

[cruisestitch]

13 hours ago, wrk2cruise said:

If you cancel once onboard and you paid with credit card they generally refund to your seapass account as refundable OBC providing you are still within the cancellation deadline.

This did not happen in my case. I purchased them with credit card, canceled while on board and it came back to my credit card.  

[jean87510]

8 hours ago, Jim_Iain said:

If you cancel prior to 48 hours before the cruise, your refund goes back to the original form of payment.   If paid with NR Credit it goes back to NR.

 

From 48 pre cruise until end of cruise if you cancel withhin the 48 hour cancellation period you will get a refund back to you on board account.   If NR Credit it will go back to NR Credit.   If you paid with a credit card it will be refunded as a Refundable Credit that will go back to you credit card on file at the end of the cruise if not used.

I was just about to post this as I remember they changed this recently.

[Tiki_Man]

15 hours ago, mac_tlc said:

Agree with all the previous posters. Ours have always been refunded to the original form of payment.

 

mac_tlc

 

P.S Tiki_man --- hope all went well with your knee!!!!!!!!

Thanks for the info and also for checking up on my knee.  Quick update, 1st surgery was this past Feb and the full replacement is scheduled for this Oct (right after we get back from Europe - priorities haha)

Cheers

[mac_tlc]

20 minutes ago, Tiki_Man said:

Thanks for the info and also for checking up on my knee.  Quick update, 1st surgery was this past Feb and the full replacement is scheduled for this Oct (right after we get back from Europe - priorities haha)

Cheers

Hope all goes well!!! Godspeed. 

 

mac_tlc