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ontheweb

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Everything posted by ontheweb

  1. That is not totally true. They will not talk to you about things like payments or switching cabins, but there are things they will talk to you about. For instance, you can buy excursions directly through them. Also, in general they will answer general information questions.
  2. I see lots of posts saying that they lock up their phones in the safe and do not want to be tethered to them while on vacation, but not posts lecturing others that they have to do the same.
  3. Or maybe they could just move the posts to the Floataway Lounge. 🤣🤣
  4. My big takeaway from your post is that efficiency in serving the customer has the absolute lowest priority.
  5. I commented that the problem with your choice system was that those of us who made a choice different from yours were looked down upon by those who made your choice. And you chose to make your condescending post answering mine. I rest my case.
  6. So when someone is swimming, they are not entitled to have their stuff on a lounger?
  7. I don't understand how they can get away with that. I do understand that the cruise contract pretty much allows them to do anything, but that is outrageous.
  8. Write it down on paper, turn it in, and the customer gets their food. Do it on the tablet, and maybe the customer gets their food, or maybe not. Since we were on a deck with maybe one other table occupied, our waitress did not notice us. I don't know how many other orders were ignored, but noticed by the serving staff as there were lots of tables inside. I will repeat. IF IT AIN'T BROKE, DON'T FIX IT!
  9. Cards used to say to let them know when you are travelling, but now seem to say not to bother. I still like to call or use the online chat feature to let them know. They will say it is not necessary, and then thank you for letting them know.
  10. Here is an even worse example of restaurants and the new technology. We like to dine by water on our anniversary. We went to a restaurant where we could eat on a deck by flowing water. We had been at that restaurant before it had moved there and liked it and had been on that deck at a previous restaurant that had been there. We asked for and were seated on the deck. We placed our order which instead of writing on a paper check as waiter and waitresses have done forever the waitress used some new fangled technology that looked like a smartphone. We soon received our salads. And then we WAITED, AND WAITED, AND WAITED. I went into the main section of the restaurant that had been nearly empty when we arrived and saw that there were now several table of people who came after us and had been served. I complained and found out our order had never been put in. I don't know if the waitress was at fault not hitting whatever she had to do to send it in or it was a glitch of some sort. A manager came out and apologized and said we would get our dinners soon. After another wait, we were getting up to leave in disgust when the food finally came, and the manager apologized again and said our meals would be comped. She said they were still working out the kinks in their new system (even though they had been at the new location for about 6-7 months.) Has anyone ever had their order lost when the server wrote in down on PAPER? There is an old saying, if it ain't broke, don't fix it! The next time we ate at a diner was when we were away staying at a motel with a park and ride to the airport so we could catch our morning flight to our cruise. I said to the waitress, I hope you are writing this and told her the story. She just laughed at the absurdity of the new technology. She got a nice extra tip from me.
  11. Sorry to hear that, but thanks for answering my question.
  12. Not 99% promotions as there would also be a certain percentage of don't use the following TA or cruise line consultant with a litany of complaints
  13. The problem with your choice system is those of us who have not made your choice are looked down upon by those who have made your choice.
  14. And he never got to know any passengers. We were once at a wedding (actually college friends of DW who decided to get married after attending our wedding). He was Irish and his family from Brooklyn. Her family were members of a tee totaling religious sect. The wedding was way upstate in NY. The family from Brooklyn all came by bus so did not have to drive. They did their "non tee totaling" on the bus. It was interesting to see the culture clash.
  15. Did you receive any compensation from NCL for them cutting the cruise one day short and/or for the extra hotel expense?
  16. Watching an entire episode sounds like an exercise in masochism.
  17. And if so, is there a section where you can leave the book you brought with you and take for yourself a different book that someone else left.?
  18. Are you really asking if you can fire a TA and still keep whatever perks he or she has provided for you? 🤦‍♂️
  19. Staying a day will be easy as our Prima cruise next summer ends with an overnight in Reykjavik. And we have previously done a land trip to Reykjavik, and agree with you about the Golden Circle.
  20. Yes, hearing the experiences of others can be fun and educational. And you might even get an idea of what to do in the next port.
  21. Yes, especially with the extremely low rates of interest banks are now paying, it really does come down to pay now or pay later. We presently have a cruise booked for next year (though not on HAL) that we paid a deposit last year. We paid double the minimum deposit to get one of those AMEX offers. Paying an extra $250 got us an immediate $100 credit on our cc bill (and later on we will just owe that $250 less.)
  22. We once alerted our TA to an itinerary we were interested in and asked him to look out for deals. He found a great price (It was a HAL cruise Boston to Montreal), but it required full payment as a deposit. We took it, and of course, immediately also bought insurance.
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