Smoking Issue on the Caribbean Princess

[TracieABD]

Here is the policy from the Princess website:

Keeping the comfort of our guests a priority, and in consideration of consumer studies which show smokers are a small minority of guests, Princess has implemented the following smoking policy:

 

Designated Smoking Areas

Clearly marked “Designated Smoking Areas” are available onboard and include a sufficient number of ashtrays that are emptied regularly. Generally, these areas include cigar lounges, a section of the nightclub, as well as a portion of the open decks. The Casino and Casino Bar are non-smoking areas on board, with the exception of designated slot machines where guests are permitted to smoke only while playing at those machines. All table games are non-smoking. The Casino will also have one or more non-smoking nights (6 pm to closing), depending on length of voyage. Show lounges, dining rooms and all food services areas on board all Princess ships are non-smoking. As a safety precaution, guests are reminded to properly dispose of cigarettes, cigars and pipe tobacco, which are never to be thrown overboard as this may be sucked back into the ship and cause fires.

 

Stateroom Smoking Policy Update

For all voyages departing after January 15th, 2012, Princess Cruises will prohibit smoking in guest staterooms and balconies. This policy change reflects the preferences of a vast majority of our guests who value having their primary living space (both stateroom and balcony) smoke-free. As balconies are a hallmark of Princess Cruises, we believe it is important to keep this peaceful space clear of smoke. Violations to this policy will result in a $250 fine for each occurrence, which will be charged to the guest’s stateroom account. Keeping with the global trend toward more restrictive smoking policies and honoring the wishes of our guests, we feel this change will enhance our onboard experience and do more to help our guests escape completely.

 

Electronic Cigarettes

The use of electronic cigarettes is allowed within the confines of the guest's stateroom (balcony not included) and within designated smoking areas only.

[land lover]

Post # 9 reported that a burnt pillow was removed from a cabin by a ship's officer and that a $250.00 fine would be added to their account.

 

In my humble opinion a burnt pillow is way past a $250.00 fine. That is a frog hair away from a ship's fire. The passengers in that cabin should have been put off the ship for safety of all the other passengers.

 

Bob

 

absolutely agree safety is the main concern.... on a past cruise a CC friend noticed the smell of pot and she zeroed in on the appropriate cabin she made 2 reports..if I remember correctly that cabin was empty after the next port stop.

 

BTW cruise lines do not make this rule for Pax benefits, even though they might state that, they made it because of insurance and fires due to careless pax.

Was it Renaissance back in the late 90's that had the first smoke free cruise ship and could not make a go of it. Princess purchased a couple of their R-class ships.

Edited February 21, 2016 by land lover

[DarkCrystal]

We had smokers on our cruise on the Crown in December. Very annoying. I laugh when I read comments from people saying they won't sail on HAL because smoking is still allowed apparently, so they choose Princess. Good luck with that ;-)

[ginabab]

I think you need to call the front desk , get a name and maybe a report number and then call every 2 hours to check the status We learned this the hard way after a couple days of inconvenience (about noise and the heater) on another Princess ship

[MrSchwump]

Nothing would ruin my cruise more than that! We just got off the Emerald this week. I too can smell that smoke a mile away. We too got a whif of smoke from our balcony too. (We had an aft facing one.) I was going to talk to passengers services but when we walked the promenade deck the next day, found that there was a smoking station on the starboard side- just about aft! I could smell it all the way around to the port side! So, I figured this was where my smoke was coming from.

 

 

 

Sorry you too are having issues. If your cruise is just starting, by all means, go higher! No one should be smoking in their rooms or balconies! Could your room steward help determine you have the right room pegged?

 

 

I think a shipwreck would ruin my cruise more than a neighbor smoking, but that's just me.

 

 

Sent from my iPhone using Tapatalk

[land lover]

I think a shipwreck would ruin my cruise more than a neighbor smoking, but that's just me.

 

 

Sent from my iPhone using Tapatalk

 

good one!

[hm9912]

I don't know what more you can do.

 

Throw them overboard before they start a fire

 

Howard

[dickinson]

absolutely agree safety is the main concern.... on a past cruise a CC friend noticed the smell of pot and she zeroed in on the appropriate cabin she made 2 reports..if I remember correctly that cabin was empty after the next port stop.

 

BTW cruise lines do not make this rule for Pax benefits, even though they might state that, they made it because of insurance and fires due to careless pax.

Was it Renaissance back in the late 90's that had the first smoke free cruise ship and could not make a go of it. Princess purchased a couple of their R-class ships.

 

It was the Carnival Paradise. People speculated it was because any group of people who might want to cruise together usually includes smokers so they would not book this ship. Also smokers tend to drink and gamble more so more revenue there. I cruised on its last smoke free cruise. Heavenly.

[iceleven]

Post # 9 reported that a burnt pillow was removed from a cabin by a ship's officer and that a $250.00 fine would be added to their account.

 

In my humble opinion a burnt pillow is way past a $250.00 fine. That is a frog hair away from a ship's fire. The passengers in that cabin should have been put off the ship for safety of all the other passengers.

 

Bob

 

I totally agree with you. Some people are so addicted to their cigarettes that a $250 fine is nothing more than the cost of a few cartons of cigarettes to them. I had a neighbor fall asleep on her couch with a cigarette in her hand. She died from the fire it started. If this person had a burn in their pillowcase, they could have done the same. There is nothing worse than a fire at sea.

[shredie]

Throw them overboard before they start a fire

 

Howard

 

Well, that might cut into some vacation time, too, all those security people and the hand-over at the next dock into the jail on some foreign soil...

[ar1950]

Why I don't like to smell smoke around our cabin or balcony:

 

http://www.cbsnews.com/pictures/cruise-ship-fire/

[Woobstr112G]

Keep notes. Go to the Captain's Circle Host and let them know that you've received no response to notifications of smoking nearby. Give him or her as much of the who, how, what, where and when you've observed. Let them know you plan to report it to Corporate if nothing is done. Your cabin steward probably has a good idea who is the culprit.

Excellent idea and exactly what I would do.....:):):)

 

Bob

[satxdiver]

There is noting worse than a fire on a ship at sea unless the ship is sinking. There are many regulations to prevent fires spreading on cruise ships such as sensors in every room, fireproof materials, prohibitions against open flames in rooms etc for this reason. I am surprised that they allowed pax to smoke in staterooms or balconies in the past and fires have been started as a result. I am sure that now that they have been able to contain the smokers that they are somewhat relieved.

[spongebobshayne]

BBB accredited??

[chengkp75]

I have been led to believe the ventilation systems for the various cabins are for a group on them and not individual which would mean the smoke can get picked up and distributed. We have allergy problems and cigarette smoke makes it worse so we would not be happy. We were glad when they ended smoking on the balcony as we often had to close our sliding door quickly to keep it out of the room. I was under the impression there was a hefty fine for smoking in the cabins but like many Princess rules they are not enforced but merely suggestions. I feel sorry for the pax that will occupy that cabin next.

 

While the fresh air supply to cabins (outside air that has been cooled) is common to a block of cabins, there is no recirculation. That fresh air supply is balanced by the exhaust air taken out by the bathroom exhaust duct, which then goes outside. Your cabin has an individual cooler that recirculates the air inside your cabin only.

[Lucky TGO]

Post # 9 reported that a burnt pillow was removed from a cabin by a ship's officer and that a $250.00 fine would be added to their account.

 

In my humble opinion a burnt pillow is way past a $250.00 fine. That is a frog hair away from a ship's fire. The passengers in that cabin should have been put off the ship for safety of all the other passengers.

 

Bob

 

I agree!!! Some people just don't care about no one but themselves.

Tony

[Go-Bucks!]

Keep notes. Go to the Captain's Circle Host and let them know that you've received no response to notifications of smoking nearby. Give him or her as much of the who, how, what, where and when you've observed. Let them know you plan to report it to Corporate if nothing is done. Your cabin steward probably has a good idea who is the culprit.

 

 

We did that on our last cruise, to no avail. :( Even had the housekeeping supervisor come up a couple times, but of course the smoker was done by the time she arrived. This went on for the entire 15 days and made our balcony miserable to be out on. No matter who or how many times we reported it, it never stopped.

[davekathy]

We did that on our last cruise, to no avail. :( Even had the housekeeping supervisor come up a couple times, but of course the smoker was done by the time she arrived. This went on for the entire 15 days and made our balcony miserable to be out on. No matter who or how many times we reported it, it never stopped.

 

That is a bummer. Unfortunate for you and others that were bothered by the smoker that Princess didn't enforce their own rules concerning smoking in non designated areas (balcony in your case). All Cruise lines should follow Celebrity's lead concerning smoking on their ships. Only in limited outside designated smoking areas.

[dforeigner]

Has anyone considered snapping a picture of those smoking on the balcony in order to document the fact that they are smoking out on the balcony?

[Colo Cruiser]

Has anyone considered snapping a picture of those smoking on the balcony in order to document the fact that they are smoking out on the balcony?

 

I doubt it will do any good.

[satxdiver]

That is a bummer. Unfortunate for you and others that were bothered by the smoker that Princess didn't enforce their own rules concerning smoking in non designated areas (balcony in your case). All Cruise lines should follow Celebrity's lead concerning smoking on their ships. Only in limited outside designated smoking areas.

 

Princess allegedly does not permit smoking inside the ship with the exception of the casino and the cigar bar. Outside smoking is available on one area of the outside promenade deck and one area on the deck above the lido deck. However as this thread attests to, smoking can and does occur in other areas.

[Lucky TGO]

I think a letter to Customerrelations@princess.com may get you some of your money back that you paid. It's worth a try.

Tony

[dforeigner]

I doubt it will do any good.

 

Guess, I will have to write the names and department/tittle of everyone I speak with, and attach the pictures to the email, when sending the complaint to the corporate office if faced with this dilemma. Perhaps, do the same of Princess' facebook and twitter page.

Edited February 22, 2016 by dforeigner

[floridalover5623]

Has anyone considered snapping a picture of those smoking on the balcony in order to document the fact that they are smoking out on the balcony?

 

 

 

Guess, I will have to write the names and department/tittle of everyone I speak with, and attach the pictures to the email, when sending the complaint to the corporate office if faced with this dilemma. Perhaps, do the same of Princess' facebook and twitter page.

 

Sending a photo after you're finished with the cruise doesn't really do much good to help with the situation while on board. Presenting it to the officers in charge on the ship can help by giving validity to their case since proving people usually deny smoking on a balcony.

[dforeigner]

Sending a photo after you're finished with the cruise doesn't really do much good to help with the situation while on board. Presenting it to the officers in charge on the ship can help by giving validity to their case since proving people usually deny smoking on a balcony.

 

It does to document the fact that their crew did not do anything about the complaint while aboard the ship.