catl331 Posted October 26, 2017 #326 Share Posted October 26, 2017 (edited) They must realize the true reason sounds insane in retrospect but now they Won't Back Down.....they assume it will blow over.True, but they did apparently back down after first banning all wine brought aboard. Or maybe they had the "compromise" one bottle per adult planned all along. Edited October 26, 2017 by catl331 Link to comment Share on other sites More sharing options...
Rare The-Inside-Cabin Posted October 26, 2017 #327 Share Posted October 26, 2017 True, but they did apparently back down after first banning all wine brought aboard. Or maybe they had the "compromise" one bottle per adult planned all along. Good point... What continues to amaze me on this is how cruise logs with trivial cost and impact to onboard workload was canceled. At least with the wine they had a more rational, albeit, misguided reason......if folks keep complaining then we have a chance I suspect. Link to comment Share on other sites More sharing options...
Rare kazu Posted October 27, 2017 #328 Share Posted October 27, 2017 Some promising news... Rafinmd is on the Amsterdam right now and was at the Q & A and asked about the cruise logs. He was told that they are doing a revised version and they should be out shortly.(yn) It's on his latest post on his LIVE thread. Link to comment Share on other sites More sharing options...
RuthC Posted October 27, 2017 #329 Share Posted October 27, 2017 Some promising news... Rafinmd is on the Amsterdam right now and was at the Q & A and asked about the cruise logs. He was told that they are doing a revised version and they should be out shortly.(yn) It's on his latest post on his LIVE thread. #1. I'll believe it when I see it. #2. No need to revise how it's presented. 'If it ain't broke, don't fix it.' Link to comment Share on other sites More sharing options...
Rare kazu Posted October 27, 2017 #330 Share Posted October 27, 2017 #1. I'll believe it when I see it. #2. No need to revise how it's presented. 'If it ain't broke, don't fix it.' (y) Agree, but it sounds hopeful. I sure hope those on the Grand Voyage are getting on. Link to comment Share on other sites More sharing options...
brownie1005 Posted October 27, 2017 #331 Share Posted October 27, 2017 So far, on all 3 of our HAL cruises this year we received cruise logs. The first two were the standard tri-fold with blue cover. The third, Aug/Sept Zuiderdam was a different format. 8 1/2 x 11 sheet printed front and back with all of the usual stats. Hopefully, we’ll receive a log in December on the Zaandam. Karen Link to comment Share on other sites More sharing options...
Rare erewhon Posted October 27, 2017 #332 Share Posted October 27, 2017 Some promising news... Rafinmd is on the Amsterdam right now and was at the Q & A and asked about the cruise logs. He was told that they are doing a revised version and they should be out shortly.(yn) It's on his latest post on his LIVE thread. Hopefully Cruise Logs will be reinstated on all the Fleet. Link to comment Share on other sites More sharing options...
rkacruiser Posted October 27, 2017 #333 Share Posted October 27, 2017 Some promising news... Rafinmd is on the Amsterdam right now and was at the Q & A and asked about the cruise logs. He was told that they are doing a revised version and they should be out shortly.(yn) It's on his latest post on his LIVE thread. Excellent news and I think this is another example that "the squeaky wheel gets the grease". If the Cruise Logs don't make a return appearance, then, as I suggested in a previous post: it's time to move up the Corporate Executive Chain and attempt to involve former HAL CEO Stein Kruse with our concerns. Link to comment Share on other sites More sharing options...
bcummin Posted October 27, 2017 #334 Share Posted October 27, 2017 Some promising news...Rafinmd is on the Amsterdam right now and was at the Q & A and asked about the cruise logs. He was told that they are doing a revised version and they should be out shortly.(yn) It's on his latest post on his LIVE thread. Ahhh, the sweet taste of success. Hotel Director Henk Mensik's word is good. Well done, Jenny's Uncle ! Barbara Link to comment Share on other sites More sharing options...
SilvertoGold Posted October 27, 2017 #335 Share Posted October 27, 2017 It will be interesting to see how the Cruise Log is changed when it is reissued. Perhaps, no Officer's info, just ship info plus itinerary? Link to comment Share on other sites More sharing options...
sail7seas Posted October 27, 2017 #336 Share Posted October 27, 2017 I'm happy to hear some cruise logs are appearing again. I am really disappointed at not getting oer this summer. Link to comment Share on other sites More sharing options...
aamons Posted October 28, 2017 #337 Share Posted October 28, 2017 In today's world, most everything is done with word processor on a computer. So, why not e-mail a PDF version to folks and save the paper - or use art auction flyers we get several times a cruise back sides for cruise logs? Link to comment Share on other sites More sharing options...
brownie1005 Posted October 28, 2017 #338 Share Posted October 28, 2017 Here’s the cruise log format from Aug/Sept Zuiderdam Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
avian777 Posted October 28, 2017 #339 Share Posted October 28, 2017 Excellent news and I think this is another example that "the squeaky wheel gets the grease". If the Cruise Logs don't make a return appearance, then, as I suggested in a previous post: it's time to move up the Corporate Executive Chain and attempt to involve former HAL CEO Stein Kruse with our concerns. Hear, hear!!! (y)(y)(y) Link to comment Share on other sites More sharing options...
Lizzie68 Posted October 28, 2017 #340 Share Posted October 28, 2017 As with the first wine policy (prior to revision) it looks like our protests on here as well as email/calls to HAL and their facebook page, have produced a result. Time will tell. Link to comment Share on other sites More sharing options...
SilvertoGold Posted October 28, 2017 #341 Share Posted October 28, 2017 brownie Thanks for posting the Log! This is good, I'd be happy with this, definitely. Link to comment Share on other sites More sharing options...
catl331 Posted October 28, 2017 #342 Share Posted October 28, 2017 Here’s the cruise log format from Aug/Sept Zuiderdam Great! Link to comment Share on other sites More sharing options...
rkacruiser Posted October 28, 2017 #343 Share Posted October 28, 2017 Here’s the cruise log format from Aug/Sept Zuiderdam Sent from my iPad using Tapatalk I'd be satisfied with that. Thank you for posting this. Link to comment Share on other sites More sharing options...
avian777 Posted October 28, 2017 #344 Share Posted October 28, 2017 So far, on all 3 of our HAL cruises this year we received cruise logs. The first two were the standard tri-fold with blue cover. The third, Aug/Sept Zuiderdam was a different format. 8 1/2 x 11 sheet printed front and back with all of the usual stats. Hopefully, we’ll receive a log in December on the Zaandam. Karen brownie Thanks for posting the Log! This is good, I'd be happy with this, definitely. This is good news and not just for those who want HAL to bring back the Cruise Log. It is also good news for all customers who may question the efficacy of contacting businesses when they have a complaint or a question as to why something is done (or not done) a particular way. It is especially encouraging to see how quickly HAL management (apparently) reacted to the many letters & e-mails it received from dissatisfied customers. Too bad HAL didn't post "replies" on here, so that CCers could (legitimately) claim some credit for influencing the decision. But, never mind that, as all's well that ends well ... or, as an especially insightful CCer proclaimed, "Time will tell." Link to comment Share on other sites More sharing options...
big16foot Posted October 28, 2017 #345 Share Posted October 28, 2017 Just disembarked from the Zuiderdam on Sunday October 22nd; front desk confirmed that there would be no “Cruise Log”. That and not having any wifi coverage in my stateroom were the only complaints I had; as documented on my Survey. Link to comment Share on other sites More sharing options...
avian777 Posted October 29, 2017 #346 Share Posted October 29, 2017 Just disembarked from the Zuiderdam on Sunday October 22nd; front desk confirmed that there would be no “Cruise Log”. That and not having any wifi coverage in my stateroom were the only complaints I had; as documented on my Survey. Curses!!! Curses!! Curses! It appears our celebration may have been a bit premature, assuming the Zuiderdam Front Desk personnel were accurately parroting the current HAL Corporate Office decision. Truly, time will tell ... In the meantime, I renew my suggestion to contact HAL's Executive Staff by letter and e-mail if you feel strongly about this matter. Link to comment Share on other sites More sharing options...
brownie1005 Posted October 29, 2017 #347 Share Posted October 29, 2017 Just disembarked from the Zuiderdam on Sunday October 22nd; front desk confirmed that there would be no “Cruise Log”. That and not having any wifi coverage in my stateroom were the only complaints I had; as documented on my Survey. Ughhh....so disappointing to hear! I thought maybe they were just changing the format to something that was easier for them to produce. Karen Link to comment Share on other sites More sharing options...
SilvertoGold Posted October 29, 2017 #348 Share Posted October 29, 2017 What one person at the Front Desk on one ship means little. Could HD Henk Mensink get this completely wrong or would he say this to keep pax happy or would HAL Seattle tells the ships something that is completely wrong? We'll find out eventually. Link to comment Share on other sites More sharing options...
Lizzie68 Posted October 29, 2017 #349 Share Posted October 29, 2017 What one person at the Front Desk on one ship means little. Could HD Henk Mensink get this completely wrong or would he say this to keep pax happy or would HAL Seattle tells the ships something that is completely wrong? We'll find out eventually. Exactly. And it sounds like they were referring to that ship, that sailing. Previous reports indicate a change in the near future. And yes, we will find out eventually. Link to comment Share on other sites More sharing options...
crewcox Posted October 29, 2017 #350 Share Posted October 29, 2017 just came off of the Westerdam on the 26th and we got a cruise log Link to comment Share on other sites More sharing options...
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