1965 Posted June 30, 2021 #1 Share Posted June 30, 2021 The new capt.'s circle benefits have been unveiled. No more free internet mins for platinum & elite. I'm very disappointed! 😪 13 2 1 Link to comment Share on other sites More sharing options...
tillys mom Posted June 30, 2021 #2 Share Posted June 30, 2021 Will definitely have me considering other companies based on price and itinerary since my most valuable loyalty perk is gone. 13 2 Link to comment Share on other sites More sharing options...
Rare Ombud Posted June 30, 2021 #3 Share Posted June 30, 2021 (edited) Although I'm disappointed there are work-arounds. As suggested on another thread, I have free internet off the ship. I could unplug. I could buy it at 1/2 price. Or since I log on / download emails / log off / answer emails / log on for 1 minute to auto send / log off = 2 minutes × 7 day cruise = negligible cost. Nah .... I'll just unplug and relax. That said, I'm disappointed that most elite benefits are discounts off something. Edited June 30, 2021 by Ombud 8 1 Link to comment Share on other sites More sharing options...
Rare dickinson Posted June 30, 2021 #4 Share Posted June 30, 2021 We are disappointed also. It was our most valuable perk. 12 Link to comment Share on other sites More sharing options...
1965 Posted June 30, 2021 Author #5 Share Posted June 30, 2021 I can think of 5 perks I would gladly trade to get back my minutes. 8 Link to comment Share on other sites More sharing options...
dog Posted June 30, 2021 #6 Share Posted June 30, 2021 Not a way to keep my Loyalty 15 Link to comment Share on other sites More sharing options...
Rare Ombud Posted June 30, 2021 #7 Share Posted June 30, 2021 8 minutes ago, 1965 said: I can think of 5 perks I would gladly trade to get back my minutes. I'll trade: 1. 10% discount in stores 2. 10% discount on excursions 3. 10% discount in spa 4. 10% discount on photos 5. Deluxe canapés selection on formal nights 6. Complementary afternoon tea in stateroom Benefits to me (and its all subjective): 1. Priority tender 2. Laundry 3. Wine tasting 4. Minibar 5. Loyalty OBC (will now be spent on internet pkg) 6. Shareholder OBC 18 Link to comment Share on other sites More sharing options...
Sea Hag Posted June 30, 2021 #8 Share Posted June 30, 2021 23 minutes ago, dog said: Not a way to keep my Loyalty Or mine! Especially when they take away my best benefit and give me worthless discounts on goods and services that I don't buy anyway. 15 1 Link to comment Share on other sites More sharing options...
Rare Lady Arwen Posted June 30, 2021 #9 Share Posted June 30, 2021 This is a good way for Princess to encourage their customers to purchase the perks packages, which includes internet. We must have internet service to keep in touch with our dog sitter. We drink very little alcohol, and everything else in the package is really not important to us. We’ve always relied on our loyalty status for the perks that did matter. Not impressed, Princess! 7 1 Link to comment Share on other sites More sharing options...
pms4104 Posted June 30, 2021 #10 Share Posted June 30, 2021 6 minutes ago, Lady Arwen said: This is a good way for Princess to encourage their customers to purchase the perks packages, which includes internet. We must have internet service to keep in touch with our dog sitter. We drink very little alcohol, and everything else in the package is really not important to us. We’ve always relied on our loyalty status for the perks that did matter. Not impressed, Princess! Sure, push the Plus pricing ... then drop the Basic fares and increase fares by, oh, maybe $50 or $60pppd ... 3 Link to comment Share on other sites More sharing options...
Rare Lady Arwen Posted June 30, 2021 #11 Share Posted June 30, 2021 1 minute ago, pms4104 said: Sure, push the Plus pricing ... then drop the Basic fares and increase fares by, oh, maybe $50 or $60pppd ... You got it! Link to comment Share on other sites More sharing options...
TonyM99 Posted June 30, 2021 #12 Share Posted June 30, 2021 That is not good news and I'm certainly surprised we have not been told by email asa we get bombarded with everything else - Although I note they haven't updated their open website ! https://www.princess.com/cruise-tips-vacation-ideas/cruise-destinations/cruise-tips-advice-and-information/cruise-membership-benefits.html 1 Link to comment Share on other sites More sharing options...
espmass Posted June 30, 2021 #13 Share Posted June 30, 2021 Do we get the minutes for cruises booked prior to the change? I did not purchase the higher prices fare because I didn't really need anything other than the internet minutes and have (or had) that as a Platinum member. 1 1 Link to comment Share on other sites More sharing options...
pms4104 Posted June 30, 2021 #14 Share Posted June 30, 2021 4 minutes ago, espmass said: Do we get the minutes for cruises booked prior to the change? I did not purchase the higher prices fare because I didn't really need anything other than the internet minutes and have (or had) that as a Platinum member. No ... these new CaptCircle benefits are effective with the end-July restart. 1 Link to comment Share on other sites More sharing options...
tillys mom Posted June 30, 2021 #15 Share Posted June 30, 2021 The fine print at the bottom says they have the right to change at any time. 1 Link to comment Share on other sites More sharing options...
jhannah Posted June 30, 2021 #16 Share Posted June 30, 2021 Sad. Eliminating perks that have been longstanding is a terrible move, IMO. If it was because the service is no longer available, that would be another matter. Covid-19 inflicted near-fatal blows to the company, so now they're trying to make up for those losses however they can. 3 Link to comment Share on other sites More sharing options...
Sea Hag Posted June 30, 2021 #17 Share Posted June 30, 2021 32 minutes ago, TonyM99 said: That is not good news and I'm certainly surprised we have not been told by email asa we get bombarded with everything else - Although I note they haven't updated their open website ! https://www.princess.com/cruise-tips-vacation-ideas/cruise-destinations/cruise-tips-advice-and-information/cruise-membership-benefits.html Well, they did notify me by email - sort of. There was an email yesterday talking about Dine My Way. At the bottom, there was a section about loyalty benefits, with a link to click through. I did that, and there was a link to the updated pdf that shows the new set up. So, they sort of notified me. Link to comment Share on other sites More sharing options...
Jadn13 Posted June 30, 2021 #18 Share Posted June 30, 2021 What is the cost for internet? The discount is half off, is that for all packages? I can't even find it to add to my booked cruises. Link to comment Share on other sites More sharing options...
neverbeenhere Posted June 30, 2021 #19 Share Posted June 30, 2021 (edited) https://www.princess.com/downloads/pdf/cc/captains-circle-loyalty-benefits.pdf I will take over the shoe shining duty on my cruises to get the internet. I don't figure I would need to shine more than 7 shoes. Edited June 30, 2021 by neverbeenhere 2 Link to comment Share on other sites More sharing options...
Rare ceilidh1 Posted June 30, 2021 #20 Share Posted June 30, 2021 When the changes to benefits was sent to TAs a few weeks back, it sounded as if the discount was off the Medallion Net (unlimited) package, but you would still get the free minutes if you chose to do the regular Internet. Is this not the case? I probably should look more into it, but I haven't had chance just yet. It's disappointing if that has been taken away - as many others have said, I have no use for the discounts off products but the free minutes were great! 2 Link to comment Share on other sites More sharing options...
RRFan Posted June 30, 2021 #21 Share Posted June 30, 2021 41 minutes ago, espmass said: Do we get the minutes for cruises booked prior to the change? I did not purchase the higher prices fare because I didn't really need anything other than the internet minutes and have (or had) that as a Platinum member. No because the "fine print" always said "subject to change at any time without prior notification". Also the new loyalty benefits were prefaced by "on cruises after July 24, 2021". Aaaaaand, all PCL cruises will re-start July 25. . . . I really expected them to do a wholesale reworking of all loyalty levels and downgrade all of them. Seems just P & E are getting the shove-off though (which I agree was too easy to reach those levels anyway, but still they are hurting their most loyal customers the most). 1 Link to comment Share on other sites More sharing options...
Bgwest Posted June 30, 2021 #22 Share Posted June 30, 2021 Losing minutes?? What am I not understanding about this part of the link provided by TonyM99? Platinum Membership Benefits A lot of travel deserves a lot of benefits. Level up your perks after sailing on your 6th-15th cruise with Princess or after embarking on a 51 to 150-day itinerary. In addition to all Gold and Ruby benefits, skip the lines during embarkation and revel in priority check-in, so you can go from curbside to poolside even quicker. When it’s time to head home, get the same deluxe treatment with access to our Disembarkation Lounge. Sip on light refreshments in a serene setting alongside those sailing in the same stateroom. During your time on board, you’ll also be able to connect with loved ones at home with a complimentary internet package. Whether you want to video chat with your family and friends or share photos on social media, Princess makes it easy with the Platinum-level cruise loyalty program. Link to comment Share on other sites More sharing options...
Jadn13 Posted June 30, 2021 #23 Share Posted June 30, 2021 The link is the old benefits. Updated Benefits https://www.princess.com/downloads/pdf/cc/captains-circle-loyalty-benefits.pdf 2 1 Link to comment Share on other sites More sharing options...
donaldsc Posted June 30, 2021 #24 Share Posted June 30, 2021 3 hours ago, Ombud said: Although I'm disappointed there are work-arounds. As suggested on another thread, I have free internet off the ship. I could unplug. I could buy it at 1/2 price. Or since I log on / download emails / log off / answer emails / log on for 1 minute to auto send / log off = 2 minutes × 7 day cruise = negligible cost. Nah .... I'll just unplug and relax. That said, I'm disappointed that most elite benefits are discounts off something. There is a much better work around. Cancel all your upcoming Princess cruises and switch to another line. Make sure that Princess knows why you have cancelled. DON 11 1 Link to comment Share on other sites More sharing options...
voljeep Posted June 30, 2021 #25 Share Posted June 30, 2021 Some sort of 'free internet minutes' will be included in the " soon to be announced " next tier level ( to be named later ) that will be above the current 'elite' level maybe ... or not 2 Link to comment Share on other sites More sharing options...
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