SherriZ366 Posted March 3, 2022 #3651 Share Posted March 3, 2022 On 3/1/2022 at 6:46 PM, tinkerme1 said: Would someone please post the email address for the Diamond Concierge on the Allure? Thank you! AL_DiamondConcierge@rccl.com; The current Concierge is Chritiano Link to comment Share on other sites More sharing options...
Longhorn Cruiser Posted March 8, 2022 #3652 Share Posted March 8, 2022 Wonder Suite Concierges are Jorge Gutiérrez Malo and Wilfredo J. Salaya 3 Link to comment Share on other sites More sharing options...
truffles2 Posted March 8, 2022 #3653 Share Posted March 8, 2022 14 minutes ago, Longhorn Cruiser said: Wonder Suite Concierges are Jorge Gutiérrez Malo and Wilfredo J. Salaya Nice. Willie was our second ever concierge way, way back in 2003 after starting them in 2002. 2 Link to comment Share on other sites More sharing options...
Crism Posted March 8, 2022 #3654 Share Posted March 8, 2022 On 1/27/2022 at 9:37 AM, Bonanza said: Hafner is currently on Navigator and is as wonderful as ever! We had Hafner on Navigator in December and he was great at taking care of our issues. There was another concierge in the DL at times also (don't remember his name), but he was EXTREMELY UNPLEASANT and had VERY poor customer service skills. I saw Hafner for everything I needed. Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 8, 2022 #3655 Share Posted March 8, 2022 1 hour ago, Longhorn Cruiser said: Wonder Suite Concierges are Jorge Gutiérrez Malo and Wilfredo J. Salaya Wilfredo was Concierge on Allure last fall when we sailed on that ship. He was in the DL and then moved to the SL. Link to comment Share on other sites More sharing options...
jdg623 Posted March 9, 2022 #3656 Share Posted March 9, 2022 Grecia was in SL on Indy last week. She is a true treasure. She was in the DL on our last Indy sailing in December. Ilona was the DL concierge this time. Very pleasant. 1 Link to comment Share on other sites More sharing options...
AlohaLivin Posted March 13, 2022 #3657 Share Posted March 13, 2022 Nadja Djurdjevic and Carl (?) are concierges on Symphony currently according to @Ourusualbeach(thanks Ken). I am not sure how their responsibilities are divided. We haven’t sailed with either, but I recall hearing good things about Nadja. Link to comment Share on other sites More sharing options...
Gracie115 Posted March 13, 2022 #3658 Share Posted March 13, 2022 Who is the current suite concierge on Anthem? Link to comment Share on other sites More sharing options...
BEENSAILING Posted March 18, 2022 #3659 Share Posted March 18, 2022 (edited) on WONDER Willie’s contract is over on March 25. He gets Vacation time. Edited March 18, 2022 by BEENSAILING Link to comment Share on other sites More sharing options...
RosieRoo Posted March 18, 2022 #3660 Share Posted March 18, 2022 On 3/13/2022 at 2:26 PM, Gracie115 said: Who is the current suite concierge on Anthem? Just got an email from the Anthem concierge. It’s Cecelia Nyoike. Link to comment Share on other sites More sharing options...
Gracie115 Posted March 18, 2022 #3661 Share Posted March 18, 2022 1 hour ago, RosieRoo said: Just got an email from the Anthem concierge. It’s Cecelia Nyoike. Thank you!!! 1 Link to comment Share on other sites More sharing options...
dillie Posted March 19, 2022 #3662 Share Posted March 19, 2022 Can I ask the Diamond concierge on anthem if anyone knows thank you. Link to comment Share on other sites More sharing options...
britty1 Posted March 19, 2022 #3663 Share Posted March 19, 2022 Is it appropriate to ask the concierge to make dinner reservations at Chops for the 1st night. Link to comment Share on other sites More sharing options...
George C Posted March 19, 2022 #3664 Share Posted March 19, 2022 5 minutes ago, britty1 said: Is it appropriate to ask the concierge to make dinner reservations at Chops for the 1st night. We did that on last allure cruise Link to comment Share on other sites More sharing options...
Scotty G Posted March 20, 2022 #3665 Share Posted March 20, 2022 On 3/8/2022 at 6:32 PM, SherriZ366 said: Wilfredo was Concierge on Allure last fall when we sailed on that ship. He was in the DL and then moved to the SL. Willie has been our Concierge several times through the years. He id definitely one of the best in Royal Caribbean!!! 1 Link to comment Share on other sites More sharing options...
SULROSS Posted March 20, 2022 #3666 Share Posted March 20, 2022 Lorena Diaz is the current Suite Concierge on the Liberty. Link to comment Share on other sites More sharing options...
patty29 Posted March 20, 2022 #3667 Share Posted March 20, 2022 Can someone give me the email address of the suite concierge for the Wonder. Leaving March 25th and haven't gotten an email yet. Thank you. Link to comment Share on other sites More sharing options...
lovelife Posted March 20, 2022 #3668 Share Posted March 20, 2022 14 hours ago, Scotty G said: Willie has been our Concierge several times through the years. He id definitely one of the best in Royal Caribbean!!! On Wonder now. Advised Willie our cards didn't work for suite lounge or diamond lounge. He was annoyed that we bothered him, wouldn't look me in the eye, and asked if I knew the Duiamond concierge could have helped me. I was dismissed like an old pair of socks. Gave him a second chance the next day to answer a question. He was too busy for me and wouldn't even lift his head. Link to comment Share on other sites More sharing options...
RFerrington Posted March 20, 2022 #3669 Share Posted March 20, 2022 36 minutes ago, lovelife said: On Wonder now. Advised Willie our cards didn't work for suite lounge or diamond lounge. He was annoyed that we bothered him, wouldn't look me in the eye, and asked if I knew the Duiamond concierge could have helped me. I was dismissed like an old pair of socks. Gave him a second chance the next day to answer a question. He was too busy for me and wouldn't even lift his head. 😮 1 Link to comment Share on other sites More sharing options...
long4acruise Posted March 20, 2022 #3670 Share Posted March 20, 2022 1 hour ago, lovelife said: On Wonder now. Advised Willie our cards didn't work for suite lounge or diamond lounge. He was annoyed that we bothered him, wouldn't look me in the eye, and asked if I knew the Duiamond concierge could have helped me. I was dismissed like an old pair of socks. Gave him a second chance the next day to answer a question. He was too busy for me and wouldn't even lift his head. Oh gee, that's not good for you, other cruisers or Wonder's reputation. He needs to be nicely "put in check". I would pull him aside and have a nice but frank talk with him and if that doesn't work, then speak with the Hotel Director as this attitude needs to cleaned up immediately! Link to comment Share on other sites More sharing options...
Bette And Bill Posted March 21, 2022 #3671 Share Posted March 21, 2022 (edited) 7 hours ago, lovelife said: On Wonder now. Advised Willie our cards didn't work for suite lounge or diamond lounge. He was annoyed that we bothered him, wouldn't look me in the eye, and asked if I knew the Duiamond concierge could have helped me. I was dismissed like an old pair of socks. Gave him a second chance the next day to answer a question. He was too busy for me and wouldn't even lift his head. He was on Allure in December (in the diamond lounge), he was the same way then as well. It was my middle daughter's very first cruise as a newly minted Diamond and she refused to go back. He did not even speak to us until the last night, when Christino was working in the lounge and Christino welcomed me with a big hello and welcome back. Edited March 21, 2022 by Bette And Bill Link to comment Share on other sites More sharing options...
jdg623 Posted March 21, 2022 #3672 Share Posted March 21, 2022 Currently on Jewel. Sukriti (Sue) is in SL and Cheker is in DL Link to comment Share on other sites More sharing options...
smeck Posted March 22, 2022 #3673 Share Posted March 22, 2022 On 2/22/2022 at 10:08 PM, Jkaczanowski said: Junior Flores was concierge on Indy in early February. He was absolutely amazing. I’ll on the Indy 3/28 hopefully he’ll still be onboard. How long before cruise did you get introductory email? 6 days and haven’t heard a peep. Link to comment Share on other sites More sharing options...
Jkaczanowski Posted March 22, 2022 #3674 Share Posted March 22, 2022 4 hours ago, smeck said: I’ll on the Indy 3/28 hopefully he’ll still be onboard. How long before cruise did you get introductory email? 6 days and haven’t heard a peep. We heard at about 5 days out (Wednesday for a Monday cruise). Check everyone’s emails in the cabin. Ours went to our 13 yo son’s Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 24, 2022 #3675 Share Posted March 24, 2022 (edited) On 3/20/2022 at 8:00 PM, Bette And Bill said: He was on Allure in December (in the diamond lounge), he was the same way then as well. It was my middle daughter's very first cruise as a newly minted Diamond and she refused to go back. He did not even speak to us until the last night, when Christino was working in the lounge and Christino welcomed me with a big hello and welcome back. Claudine was with Willie in the Allure DL last October and I just dealt with her. I had a lot of requests because my husband fell and messed up his shoulder. I only tipped Claudine but did it discretely. Claudine is in the SL as far as I know unless she went on vacation. Second Concierge is a super nice guy named Junior. Edited March 24, 2022 by SherriZ366 Link to comment Share on other sites More sharing options...
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