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Have you ever seen Celebrity staff cut off passengers who were quite drunk?


Stockjock
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I touched on something that happened on last week's Infinity cruise, but thought I'd discuss it in more depth.

We sat near two mature ladies from the UK who were absolutely ripped at least 2 straight nights.  They were pretty loud and were bragging that they had just done 5 shots.  And the Celebrity staff just kept the drinks coming.

I wouldn't say they were specifically causing trouble, other than being loud and annoying.  They were also being very touchy w/the staff, not in an inappropriate way, but a lot of arms around them and such.

In my view, they should not have continued to serve passengers who were not only quite drunk, but were bragging about how drunk they were to the staff.  I would image that the staff didn't want to "make waves", pardon the pun.

But do you think staff should look the other way when passengers are so obviously drunk, or should they refer the situation to a supervisor who can make a decision as to whether or not to temporarily cut them off?

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Not very often have I encountered to someone at that point but it happens. I have seen a guy get cut off at the Sunset Bar. He was speaking in cursive at that point so ordering a drink was a challenge for him. Security was lingering around the corner slightly out of sight. Also have seen the pool bar servers avoid certain sections all together after a group of 5-6 hilarious (or so they thought) beer chuggers had been camped out in the same corner of the pool the entire day. We also had a man who fell asleep/passed out while upright in Luminae. It made the staff far more uncomfortable than anyone else. He was an every bit of 350lbs and had he took a stumble on his exit he could have easily wiped out a few tables.

 

The bartenders and security probably have better awareness of certain people than you may think but they also try to avoid any altercation. 

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I was on a Caribbean cruise just after the drink packages were introduced. On day 1 there was a man (40ish) at the pool clearly inebriated. He was loud and making aggressive statements that only he thought were funny. At some point security stopped by his lounger and asked him to take a walk with them. When he returned everyone at the pool heard about his discussion because he was still too loud, but the show-boating stopped. He said he was told to slow it down or he'd be cut off for the remainder of the cruise with no refund. He wasn't a problem after that.

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I can’t remember which S-class ship it was, but DH and I watched a very large, very drunk man stagger towards the Sunset Bar. We think he was looking for the way back to his room, but he picked the wrong door and ended up going in crew door behind the bar. He emerged with a bottle of liquor in his pocket and proceeded to stagger around deck until security arrived and wheeled him away in a wheelchair. I’d say he was cut off after that!

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Our favorite Celebrity hotel director one time told us that there are times when he has had to meet with passengers and tell them that their beverage packages have been removed.  Sea pass cards can be "flagged" to become inoperable so can't be used to order alcohol beverages.  I have no idea how frequently that happens.

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11 minutes ago, Northern Aurora said:

Our favorite Celebrity hotel director one time told us that there are times when he has had to meet with passengers and tell them that their beverage packages have been removed.  Sea pass cards can be "flagged" to become inoperable so can't be used to order alcohol beverages.  I have no idea how frequently that happens.

They did that when only 1 person had to have a beverage pkg and got caught sharing.  If time it was treated as a misunderstanding on the part of the guest.  Repeated the package was revoked.  They could still get drinks but had to pay for them.

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It's not as though there is a risk of the passengers getting in a car and driving at that point (one of the main concerns of bartenders on land). People often get drunk on vacation. If they aren't being disruptive are capable of walking back to their room, I wouldn't expect the bartenders to cut them off. 

Edited by sanger727
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We have seen this on a different cruise line, a lady was first cut-off for the day, then cut-off for the cruise and then put off the ship completely.

 

It became clear that even without alcohol her behavior was problematic, and the final straw was when she assaulted an Officer.

 

 

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36 minutes ago, Mark_T said:

We have seen this on a different cruise line, a lady was first cut-off for the day, then cut-off for the cruise and then put off the ship completely.

 

It became clear that even without alcohol her behavior was problematic, and the final straw was when she assaulted an Officer.

 

 

I am a former different kind of an officer, i.e. a former police officer.  I think it's fair to say that for most officers, their least favorite arrests are DUI arrests.

Why?

Because otherwise decent people often act like Adam Henrys.

Many would try to physically fight you.  The women would sometimes proposition you, or cry a lot or both.  They'd throw up, they'd lose bowel control.

Half of them knew the Chief of Police (or whoever) and they'd all have my badge for this "false" arrest.

One common theme?  The vast majority of those I arrested for DUI truly believed that they passed the field sobriety tests with flying colors and that the arrest was just a conspiracy against them.  I mean, they could even fall down during the test, or couldn't stand upright, but somehow, they were fine and police just didn't like them, for some reason.

In short, drunks tend to be obnoxious on multiple fronts.  Even though cops hate doing DUI arrests, we feel good about getting a drunk off the road before they hurt or kill themself or someone else.

Edited by Stockjock
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14 hours ago, Stockjock said:

I am a former different kind of an officer, i.e. a former police officer.  I think it's fair to say that for most officers, their least favorite arrests are DUI arrests.

Why?

Because otherwise decent people often act like Adam Henrys.

Many would try to physically fight you.  The women would sometimes proposition you, or cry a lot or both.  They'd throw up, they'd lose bowel control.

Half of them knew the Chief of Police (or whoever) and they'd all have my badge for this "false" arrest.

One common theme?  The vast majority of those I arrested for DUI truly believed that they passed the field sobriety tests with flying colors and that the arrest was just a conspiracy against them.  I mean, they could even fall down during the test, or couldn't stand upright, but somehow, they were fine and police just didn't like them, for some reason.

In short, drunks tend to be obnoxious on multiple fronts.  Even though cops hate doing DUI arrests, we feel good about getting a drunk off the road before they hurt or kill themself or someone else.

Been bingeing Code Blue episodes on YouTube and completely agree with you.  

 

I don't know what the answer is UNLESS it's in the cruise contract somewhere that you can be cut off for drinking.  

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19 hours ago, Stockjock said:

I touched on something that happened on last week's Infinity cruise, but thought I'd discuss it in more depth.

We sat near two mature ladies from the UK who were absolutely ripped at least 2 straight nights.  They were pretty loud and were bragging that they had just done 5 shots.  And the Celebrity staff just kept the drinks coming.

I wouldn't say they were specifically causing trouble, other than being loud and annoying.  They were also being very touchy w/the staff, not in an inappropriate way, but a lot of arms around them and such.

In my view, they should not have continued to serve passengers who were not only quite drunk, but were bragging about how drunk they were to the staff.  I would image that the staff didn't want to "make waves", pardon the pun.

But do you think staff should look the other way when passengers are so obviously drunk, or should they refer the situation to a supervisor who can make a decision as to whether or not to temporarily cut them off?

We were chatting to the Hotel Director in the Al Bacio on Silhouette when his phone rang. He said "excuse me I will be back in a minute or two". We watched as he went to the top of the stairs that links Al Bacio to the Martini Bar where he arrived just as a very drunk passenger reached the top of the stairs. 

The HD proceeded to ask the passenger how he was enjoying the ship, cruise etc just chatting away until to Security Guards arrived. At which point the HD told the passenger that he looked as if he needed help and that SG's  would escort him back to his cabin where he was to stay until the morning. All done quietly and without fuss.

The HD then returned and we carried on our chat. He knew we had seen the whole incident and said this was X's preferred way of handling the situation - the Bar Staff made the call, an Officer responded and just kept the passenger talking until Security arrived. Very rarely did this approach result in any form of confrontation and other passengers were not even aware of the action being taken.

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My wife is terrible when she has her beer goggles on.

Like most Irish people there's simply no off-switch when she gets the taste.

Thank goodness for non-alcoholic gin.Many a night she's convinced she's downing the real thing when I've done the old switcheroony.

Fortunately on cruises the price of booze acts as a natural deterrent.🍸😉

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17 hours ago, sanger727 said:

It's not as though there is a risk of the passengers getting in a car and driving at that point (one of the main concerns of bartenders on land). People often get drunk on vacation. If they aren't being disruptive are capable of walking back to their room, I wouldn't expect the bartenders to cut them off. 

I have to imagine there are legal and possibly reputational issues for the cruise lines.  Despite all the waivers and fine print, the courts (and the court of public opinion) are finicky and not always rational.

 

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On the Reflection in February this year a woman on her own in about her mid 30s sitting at the martini bar was visibly extremely drunk. She then peed on herself and it was dripping down the chair. The bar tenders called security and she was put in a wheelchair and taken away.

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1 hour ago, Baggy178 said:

My wife is terrible when she has her beer goggles on.

Like most Irish people there's simply no off-switch when she gets the taste.

Thank goodness for non-alcoholic gin.Many a night she's convinced she's downing the real thing when I've done the old switcheroony.

Fortunately on cruises the price of booze acts as a natural deterrent.🍸😉

 

You've just saved me the cost/effort of ancestory.com ... apparently I am part Irish! 😄

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12 minutes ago, rodndonna said:

 

You've just saved me the cost/effort of ancestory.com ... apparently I am part Irish! 😄

 

My wife generally follows the four stages of female Irish drunkenness.

1. Merry

2. Drunk

3. Feisty

4. Tearful

 

I go straight from drunk to sleepy so we work well together ... 😅

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17 hours ago, Stockjock said:

I am a former different kind of an officer, i.e. a former police officer.  I think it's fair to say that for most officers, their least favorite arrests are DUI arrests.

Why?

Because otherwise decent people often act like Adam Henrys.

Many would try to physically fight you.  The women would sometimes proposition you, or cry a lot or both.  They'd throw up, they'd lose bowel control.

Half of them knew the Chief of Police (or whoever) and they'd all have my badge for this "false" arrest.

One common theme?  The vast majority of those I arrested for DUI truly believed that they passed the field sobriety tests with flying colors and that the arrest was just a conspiracy against them.  I mean, they could even fall down during the test, or couldn't stand upright, but somehow, they were fine and police just didn't like them, for some reason.

In short, drunks tend to be obnoxious on multiple fronts.  Even though cops hate doing DUI arrests, we feel good about getting a drunk off the road before they hurt or kill themself or someone else.

I laugh at this just because I remember when I was back in college in Miami, early 90's I use to be a person the training academy called to be one of the test subjects for new officer DUI training.  It was so fun, about 10 of us would do it.  The training officers would get us just passed the legal limit .08, Free drinks!. at like 10 in the morning and then they told us be a pain in the ass as the trainees took you thru the DUI protocols/tests. They wanted to see how the new officers reacted etc I guess. We were picked up at our dorms, and then driven back.  Supposably not allowed to drink for the rest of the day....Hah!   I remember one time one of the people blew a .09 (might have been me) before they even served us.  

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One of the reasons my husband and I cruise is to enjoy a variety of alcohol all day every day in a safe environment.   We're in our late 50s . We drink very little at home, so we actually go into training 😂 a week or so before a cruise so we are prepared! 

We have had  moments of silliness over the years, chatted with people  more than we normally do and occasionally fallen asleep in a chair at the Sunset Bar. Our main fun is that at late night disco or full moon parties, I dance for him, not in the middle of the floor but in a seating area, not infringing on anyone else, though I'm sure people get a good laugh if they see me.  

Have we been out and out drunk?  Yes, at times,  but I believe if staff recognized something of concern  in our behavior that we didn't, they'd politely and discretely cut us off. 

I've only witnessed one drunk getting openly approached by security and removed from a bar. He was loud and aggressive enough to make people nervous.

I'd like to think that's the definition for staff..If it's  drunks having fun amongst themselves without  threatening  or sexually harassing staff and strangers, just leave them be. 

 

Edited by Smmessineo
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6 minutes ago, PTC DAWG said:

Two ladies at the bar not really causing any issues..lighten up Francis.  That said, I have seen security have a "word" with a few folks.  All in all, I think they do a good job

 

Would you feel the same way if 2 men were loud and annoying, bragging about being drunk, and grabbing people with their arms around them?

 

It is the grabbing people that makes me think you cannot describe the ladies as not causing any problems.  Just takes one person trying to shrug out of it and suddenly it is a confrontation. Most bars draw the line at grabbing.

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