Do people receive Welcome back gifts from Celebrity in their cabin?

[kwokpot]

On another Celebrity Social media forum someone posted a photo of a bottle of Decoy wine and a lovely personalized note that was left in their cabin welcoming them back on Celebrity. I asked if they knew why they received it and they were a bit coy and didn't answer the question. They're in Aquaclass and it wasn't from the casino. Do other people receive Welcome back gifts from Celebrity? I can honestly say we've never received anything that wasn't from the casino department. Just curious. 

[mahasamatman]

We've never received one.

[DingoMom]

Zenith, maybe?

[kwokpot]

Just now, DingoMom said:

Zenith, maybe?

I asked that and there was no response to my question. I don't think it's an inappropriate question to ask on a Celebrity specific social media forum how they came to this gift that they choose to share with the forum. 

[Northern Aurora]

We are Zenith, and frequently (not always) receive a nice bottle of wine from the Hotel Director or Captain's Club host/hostess (sometimes both of them)  A personalized note of welcoming our return is included.

[verizon]

2 hours ago, kwokpot said:

I asked that and there was no response to my question. I don't think it's an inappropriate question to ask on a Celebrity specific social media forum how they came to this gift that they choose to share with the forum. 

Its a nice gesture from Hotel Director's.I received most of the time even I don't participate in any activities.

[gold1953]

Aqua comes with a cheap bottle . Also some travel agents gift wine

[dcbiker97]

We usually get it when we stay in the higher end suites. There's a note from the hotel director along with the bottle of champagne (or wine).

[kwokpot]

5 hours ago, verizon said:

Its a nice gesture from Hotel Director's.I received most of the time even I don't participate in any activities.

Are you Zenith level? 

[39august]

We are not Zenith and get this when in a suite. Otherwise, only the cheap bubbly that comes with Concierge or Aqua. 

[JLMcruise]

We have received wine and chocolate covered strawberries. It usually comes from the hotel director. No we are not Zenith.

 

[kwokpot]

The responses so far show that there is indeed personalized Welcome Back gifts (that are non cabin or CC related benefits) given by the Hotel Director and there doesn't seem, at least on the surface, a pattern or qualification to receive such gifts. It's a very nice gesture especially when we are concerned about Celebrity diluting their brand with various cutbacks. We've taken eight Celebrity cruises since the pandemic, sailing on every E-Class ship in the fleet, and haven't received such a welcome back gift so I was curious how pervasive this practice was. 

[lynncarol]

Just was on the Celebrity Equinox this past January. We are elite but were staying in an obstructed balcony room.  Still, we discovered a free Celebrity tote bag on our bed.

[Orator]

I'm a Zenith with over 110 cruises with Celebrity. We received a gift from the Captain once and have received gifts from HD and RM several times. These are usually given by people we know and it's not a policy of Celebrity to give loyalty gifts.

[upwarduk]

We have been gifted a bottle of wine or flowers as Elite, but on Chic night. 
Last cruise we sailed as Elite plus for the first time and got nothing.😱

Edited February 21 by upwarduk

[upwarduk]

6 minutes ago, lynncarol said:

Still, we discovered a free Celebrity tote bag on our bed.

Has been usual on every cruise and we always sail in balcony cabins.

[Jim_Iain]

11 hours ago, DingoMom said:

Zenith, maybe?

 

Not a Zenith Perk.   I have received before but it is generally related to a B2B.  

 

We always request the Chardonnay to be swapped for bubbly and usually have both bottles left in the room.   Personally the only difference we notice in a upper suite is the 2 bottles of premium booze and an upgraded bubbly.    

Edited February 21 by Jim_Iain

[kwokpot]

55 minutes ago, Orator said:

I'm a Zenith with over 110 cruises with Celebrity. We received a gift from the Captain once and have received gifts from HD and RM several times. These are usually given by people we know and it's not a policy of Celebrity to give loyalty gifts.

Thank you for your thorough response. What you wrote is what I had thought is Celebrity's general policy. The accompanying card says Welcome home and the guests first names printed on the face of the card and inside is a message addressed to who I assume is the main guest welcoming them to the Solstice. I couldn't tell from the photo who it's from. It's the current sailing on the Solstice. My initial question to OP was if they were in Retreat Class and they said no, which is why I asked follow-up questions. Don't get me wrong, I think it's a wonderful gesture and as I said previously it's nice to see this being done when we all are somewhat down on Celebrity for their cost cutting measures and changes. It's just that we've never received a gift in this manner that wasn't due to the cabin type gifts, Captains Club status gifts, or maiden voyage gifts The gifts that accompany cabin types generally don't have your name printed on the card face. Not being Zenith Level I don't know how personalized those gifts are. 

[doghog]

12 hours ago, kwokpot said:

Do other people receive Welcome back gifts from Celebrity?

We never have. I guess we aren't welcomed back. 😁

[deliver42]

We're not welcomed back either.

[jelayne]

We have had a few of these gifts.  Best we have figured out is it may be because we have sailed with the officer a few times and had multiple interactions.  Some times we have no idea, but never expect it but always appreciate it.

[ggo85]

Not welcomed back.  No gift.  No note.  

 

Also never invited to dine with, meet, etc. any officers other than the meet & greet at MC.  We're nowhere close to Zenith but usually book upper level suites.  

Edited February 21 by ggo85

[kwokpot]

15 minutes ago, ggo85 said:

Also never invited to dine with, meet, etc. any officers other than the meet & greet at MC.

Yes, we've also never been invited to any of that either. Isn't that tied with Zenith status though? 

[kwokpot]

17 minutes ago, jelayne said:

Best we have figured out is it may be because we have sailed with the officer a few times and had multiple interactions.

That might be the answer!

[doghog]

8 minutes ago, kwokpot said:

Yes, we've also never been invited to any of that either. Isn't that tied with Zenith status though? 

2014 we did a B2B Caribbean cruise on the Summit. First leg we were invited to the Captains table one evening in the MDR. We weren't and still not Zenith.