AlanF65 Posted December 2, 2018 #101 Share Posted December 2, 2018 I just sent this email Link to comment Share on other sites More sharing options...
Rare broberts Posted December 2, 2018 #102 Share Posted December 2, 2018 11 minutes ago, AlanF65 said: Has anybody contacted support about the issue? I posted in another thread referencing @CC Help Jenn, asking if CC was aware of the problem. Link to comment Share on other sites More sharing options...
belmontcrew Posted December 2, 2018 #103 Share Posted December 2, 2018 This was happening to me on my iPad, but not on my iPhone. After I cleared my history on my iPad, it stopped and was back to normal. Link to comment Share on other sites More sharing options...
Cruise Master 55 Posted December 2, 2018 #104 Share Posted December 2, 2018 It takes you to the page not found 404 error page. From there simply click Home and you are good, Link to comment Share on other sites More sharing options...
Rare finoky Posted December 2, 2018 #105 Share Posted December 2, 2018 I have the forum 6 of the mass market cruise lines bookmarked in my favorites. No matter which one I pick I get page reload over and over. The work around for me is to simply click any of the others in my favorites and it loads right away. Each subsequent one will as well. Link to comment Share on other sites More sharing options...
Been There, Planning That Posted December 2, 2018 #106 Share Posted December 2, 2018 This morning I was alerted to two threads I'm following and appeared to be Logged In and was able to reply. When I tried to get into one of two roll calls I was no longer logged in and got the usual error code 2F173/K and could not log back in. I returned to this thread and was back in. I realize that it's the roll calls that causes me the problem. Surely our hard working CC people could correct this. Ruth Link to comment Share on other sites More sharing options...
Rare Lois R Posted December 2, 2018 #107 Share Posted December 2, 2018 7 hours ago, AlanF65 said: I just sent this email Hi Alan, thank you for doing it........I was going to send an email today but I believe this should be more than enough for them and hopefully this very, very, VERY frustrating issue will be fixed. Link to comment Share on other sites More sharing options...
Rare Turtles06 Posted December 2, 2018 #108 Share Posted December 2, 2018 I wrote to the CC Help Desk yesterday about the issue so many of us have reported on various threads here -- the repeated refreshing of the Boards' home screen between log out/log in views, with the result that we can't access the Boards, and have to delete cookies, shut down our devices, etc. I received the following auto reply (in advance of an actual reply): ** Some members may be experiencing issues with staying logged in on the forums. We are working on this issue and hope to have it fixed as soon as possible. This info has helped relieve the errors for some members: https://boards.cruisecritic.com/topic/2596530-log-in-staying-logged-in-access-issues/ We apologize for any inconvenience. ** The irony is that if you click on the link they sent me, you get a web page that says this: Sorry, there is a problem We could not locate the item you are trying to view. Error code: 2F173/O 1 Link to comment Share on other sites More sharing options...
CC Help Jenn Posted December 2, 2018 #109 Share Posted December 2, 2018 I’m aware of the jumping around issue (via mobile for me). It just happened as I was visiting this topic. Ill bring it up to our team. 1 Link to comment Share on other sites More sharing options...
Pens fan Posted December 2, 2018 #110 Share Posted December 2, 2018 This is rediculous. I use Safari and Chrome and the site has become totally useless in both. Clearing cookies and cache seems to work - once, but then when you come back later it's back to the same old mess. Until they fix this, I think I'll just be skipping Cruise Critic for now. It's not worth the hassle. Link to comment Share on other sites More sharing options...
Rare Turtles06 Posted December 2, 2018 #111 Share Posted December 2, 2018 12 minutes ago, Pens fan said: This is rediculous. I use Safari and Chrome and the site has become totally useless in both. Clearing cookies and cache seems to work - once, but then when you come back later it's back to the same old mess. Until they fix this, I think I'll just be skipping Cruise Critic for now. It's not worth the hassle. I don't disagree with you that CC has become a big hassle. I am very concerned that the Boards will be losing (and have already lost) members because the "new" site has been so difficult to use, and continues to have glitches like this that are totally off-putting. As I mentioned in a separate thread, I emailed the Help desk yesterday about this repeated refresh issue. I received an auto reply (I'm sure I'll get a real answer) that said the following: Quote ** Some members may be experiencing issues with staying logged in on the forums. We are working on this issue and hope to have it fixed as soon as possible. This info has helped relieve the errors for some members: https://boards.cruisecritic.com/topic/2596530-log-in-staying-logged-in-access-issues/ We apologize for any inconvenience. ** The irony is that if you click on the link they sent me, you get a web page that says this: Sorry, there is a problem We could not locate the item you are trying to view. Error code: 2F173/O Link to comment Share on other sites More sharing options...
laumicmah Posted December 2, 2018 #112 Share Posted December 2, 2018 12 hours ago, kent05 said: Also having the same problem here. I also notice I am not receiving notifications of postings and they are not being added. very frustrating as it is only a recent development. Me too...with the notifications. Link to comment Share on other sites More sharing options...
Rare Turtles06 Posted December 2, 2018 #113 Share Posted December 2, 2018 1 hour ago, Lois R said: Hi Alan, thank you for doing it........I was going to send an email today but I believe this should be more than enough for them and hopefully this very, very, VERY frustrating issue will be fixed. I sent an email yesterday. I posted the auto reply that I received in a separate thread Link to comment Share on other sites More sharing options...
Globaliser Posted December 2, 2018 #114 Share Posted December 2, 2018 12 hours ago, John Bull said: Am I being thick? I cannot see "home" anywhere on that page. Or anything that looks like "home". Not even by clicking on every button and drop-down. I guess I'm not seeing the same page as you. The link to go to the home page is in the top left-hand corner - you simply click the "cruisecritic" logo. That's the same as most organisations' web pages, everywhere! You will probably find that it then sends you to cruisecritic.co.uk, but that's easily solved by going to www.cruisecritic.com?setrd=s as I have previously posted. Link to comment Share on other sites More sharing options...
Rare eroller Posted December 2, 2018 #115 Share Posted December 2, 2018 The CC message board using the link https://boards.cruisecritic.com just continues to reload again and again when using the Safari browser. This happened several days ago, and appeared to have been fixed, and now it's doing it again. Link to comment Share on other sites More sharing options...
Globaliser Posted December 2, 2018 #116 Share Posted December 2, 2018 1 hour ago, Turtles06 said: As I mentioned in a separate thread, I emailed the Help desk yesterday about this repeated refresh issue. I received an auto reply (I'm sure I'll get a real answer) that said the following: Quote ** Some members may be experiencing issues with staying logged in on the forums. We are working on this issue and hope to have it fixed as soon as possible. This info has helped relieve the errors for some members: https://boards.cruisecritic.com/topic/2596530-log-in-staying-logged-in-access-issues/ We apologize for any inconvenience. ** The irony is that if you click on the link they sent me, you get a web page that says this: Sorry, there is a problem We could not locate the item you are trying to view. Error code: 2F173/O I have a suspicion that the auto-reply text pre-dates the removal of the Report Bugs and Glitches forum, and that that thread was in that forum. 1 Link to comment Share on other sites More sharing options...
Globaliser Posted December 2, 2018 #117 Share Posted December 2, 2018 2 hours ago, Turtles06 said: I received the following auto reply (in advance of an actual reply): ** Some members may be experiencing issues with staying logged in on the forums. We are working on this issue and hope to have it fixed as soon as possible. This info has helped relieve the errors for some members: https://boards.cruisecritic.com/topic/2596530-log-in-staying-logged-in-access-issues/ We apologize for any inconvenience. ** The irony is that if you click on the link they sent me, you get a web page that says this: Sorry, there is a problem We could not locate the item you are trying to view. Error code: 2F173/O I have a suspicion that the auto-reply text pre-dates the removal of the Report Bugs and Glitches forum, and that that thread was in that forum. Link to comment Share on other sites More sharing options...
Globaliser Posted December 2, 2018 #118 Share Posted December 2, 2018 16 hours ago, JAMESCC said: I am really getting freaking annoyed. 12 hours ago, broberts said: There are already at least half a dozen threads in this forum discussing the problem. Does no one bother to check existing thread titles before creating a new thread? Indeed: it'll soon be a contest as to whether it's more freaking annoying to have to suffer the log-in / log-out problem, or to read countless new threads from people who never bothered to make even the most cursory glance at the existing contents of the Help forum before starting yet another new thread. Clearly, this message at the top of the Help forum needs to be put into an even bigger and bolder font, and perhaps festooned with flashing Christmas lights, before some people will actually read and heed it:- Before emailing the Community Team, we ask that you please browse the many pinned help topics below. Also, your question may have been asked by other members and answered -- please browse those as well. 1 Link to comment Share on other sites More sharing options...
Globaliser Posted December 2, 2018 #119 Share Posted December 2, 2018 Really, does nobody ever look at the existing issues already posted about before starting a new thread? https://boards.cruisecritic.com/topic/2611375-cruise-critic-boards-issue/ https://boards.cruisecritic.com/topic/2611481-reply-from-help-desk-re-the-repeatedly-refreshing-log-inlog-out-home-screen/ https://boards.cruisecritic.com/topic/2609975-logged-in-out-in-out-in-out-like-a-christmas-tree-lights/ https://boards.cruisecritic.com/topic/2611219-problems-with-cc-and-firefox/ https://boards.cruisecritic.com/topic/2611352-website-issues/ https://boards.cruisecritic.com/topic/2611244-loading-cc-with-google-chrome/ 1 Link to comment Share on other sites More sharing options...
Rare Turtles06 Posted December 2, 2018 #120 Share Posted December 2, 2018 13 minutes ago, Globaliser said: I have a suspicion that the auto-reply text pre-dates the removal of the Report Bugs and Glitches forum, and that that thread was in that forum. Probably so. It’s been a while now, they should update the auto reply Link to comment Share on other sites More sharing options...
Rare psternklar Posted December 2, 2018 #121 Share Posted December 2, 2018 Same problem, WIndows 10, Chrome Link to comment Share on other sites More sharing options...
Globaliser Posted December 2, 2018 #122 Share Posted December 2, 2018 31 minutes ago, Turtles06 said: It’s been a while now, they should update the auto reply It might be somewhere in the depths of the "to do" list ... Link to comment Share on other sites More sharing options...
Rare CruisinCrow Posted December 2, 2018 #123 Share Posted December 2, 2018 13 hours ago, John Bull said: Am I being thick? I cannot see "home" anywhere on that page. Or anything that looks like "home". Not even by clicking on every button and drop-down. I guess I'm not seeing the same page as you. There's no Home link but if you click on the Forums link in the top left, it will take you to a page where you can navigate to where you want to go. Link to comment Share on other sites More sharing options...
Rare CruisinCrow Posted December 2, 2018 #124 Share Posted December 2, 2018 18 hours ago, Cruise Master 55 said: As you probably using any text (that is not a legit page on CC) after the final slash would work. Doing that simply brings the "page not found page" which is what my intent was. That page apparently does not suffer the reload error. Glad it worked for you. Thanks for explaining. Yes, if I just put an "a" after the last slash, that works the same. I get to the "page not found" page and from there I can navigate. Link to comment Share on other sites More sharing options...
Grandma Cruising Posted December 2, 2018 #125 Share Posted December 2, 2018 (edited) 17 hours ago, tallnthensome said: Yes, it's Google Chrome causing the never ending page reloads. Try the website help forum as Royal Caribbean really isn't the place to post this. Not just Google Chrome - happens to me using Safari Edited December 2, 2018 by Host Grandma Cruising Link to comment Share on other sites More sharing options...
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