newyorker123 Posted July 9, 2017 #1 Share Posted July 9, 2017 Hi. My flight from the east coast is delayed. Will the representatives know that? I'm trying to get through to Regent and have no luck. Ty Sent from my SM-G930V using Forums mobile app Link to comment Share on other sites More sharing options...
liptastic Posted July 9, 2017 #2 Share Posted July 9, 2017 Hi I am sure they will know. If you have a Regent transfer from airport to hotel or ship as included they will have a list of flights they are meeting at airport and will be up to date with the arrival times and schedules. Hope you are not delayed too long and all goes well. Keep us posted. Jean. Ps they always have a clip board with the list of guests names that they are meeting. Link to comment Share on other sites More sharing options...
Rare RachelG Posted July 9, 2017 #3 Share Posted July 9, 2017 If you did your air through Regent, yes, they will know. If you did your own air, no. If you are significantly delayed (enough to miss sailing time), they won't wait for you either way. It is your problem to get your self to the next port. Fortunately, I have never missed an embarkation, but I know people who have. Not a good spot to be in. On our last Alaska cruise, there was a couple with their luggage waiting to board in Ketchikan (3rd day of the cruise and the first port we visited after Vancouver), so I guess their flight had been delayed. Link to comment Share on other sites More sharing options...
Bellaggio Cruisers Posted July 9, 2017 #4 Share Posted July 9, 2017 Please keep us posted. Hope all turns out well. Some advice to everyone- Never fly on the sailing day, no matter where you are going. Fly the day before, at least, and do an overnight at the port area. So much money for a cruise- spend a little more for your protection against this happening to you. Link to comment Share on other sites More sharing options...
wripro Posted July 9, 2017 #5 Share Posted July 9, 2017 Please keep us posted. Hope all turns out well. Some advice to everyone- Never fly on the sailing day, no matter where you are going. Fly the day before, at least, and do an overnight at the port area. So much money for a cruise- spend a little more for your protection against this happening to you. Amen! couldn't agree more. Link to comment Share on other sites More sharing options...
Rare ronrick1943 Posted July 9, 2017 #6 Share Posted July 9, 2017 Please keep us posted. Hope all turns out well. Some advice to everyone- Never fly on the sailing day, no matter where you are going. Fly the day before, at least, and do an overnight at the port area. So much money for a cruise- spend a little more for your protection against this happening to you. Agree, we go 2 to 3 days ahead-why have the worry, plus you're well rested for the cruise. Rick Link to comment Share on other sites More sharing options...
Travelcat2 Posted July 9, 2017 #7 Share Posted July 9, 2017 Our cruise documents have an Emergency Hotline but am not sure if it associated with Regent or my TA but it worth a try: After hours emergency air assistance Inside the United States 800-285-1835 and promo #7 Outside the United States 954-776-6123 and prompt #7 Hope that this helps and that you make it to the ship safely and on time! Link to comment Share on other sites More sharing options...
Rare Zqueeze1 Posted July 9, 2017 #8 Share Posted July 9, 2017 The "outside the U.S." number is a Regent contact number here in Broward County in south Florida. Good luck and keep us posted. Z and TB Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
DaveFr Posted July 9, 2017 #9 Share Posted July 9, 2017 The good news is that the flight I think the OP was on arrived in Vancouver only about 45 minutes late. So the OP should have no problem getting on his cruise. The potential bad news is that, had the OP missed embarking in Vancouver, the Passenger Vessel Services Act (PVSA) would have prevented embarkation in any Alaskan port because doing so would have resulted in a cruise between two US ports without visiting a distant foreign port. Canadian ports are classified as nearby foreign ports. Rachael's example of a couple boarding in Ketchikan was possible because their cruise must have ended in Vancouver. The pitfalls of the PVSA make arriving in the embarkation port at least a day early a necessity IMHO. Link to comment Share on other sites More sharing options...
poss Posted July 9, 2017 #10 Share Posted July 9, 2017 Info Dave: How do you know these things?? I believe you've topped yourself this time. Glad to hear that OP no doubt made embarkation. Link to comment Share on other sites More sharing options...
DaveFr Posted July 9, 2017 #11 Share Posted July 9, 2017 Poss, assuming that the OP was flying from a NY airport, I used an app called Flightradar24 to get flight information. Regarding the PVSA, I've read about it extensively. Just enough to be dangerous. :D Link to comment Share on other sites More sharing options...
Bellaggio Cruisers Posted July 9, 2017 #12 Share Posted July 9, 2017 The good news is that the flight I think the OP was on arrived in Vancouver only about 45 minutes late. So the OP should have no problem getting on his cruise. The potential bad news is that, had the OP missed embarking in Vancouver, the Passenger Vessel Services Act (PVSA) would have prevented embarkation in any Alaskan port because doing so would have resulted in a cruise between two US ports without visiting a distant foreign port. Canadian ports are classified as nearby foreign ports. Rachael's example of a couple boarding in Ketchikan was possible because their cruise must have ended in Vancouver. The pitfalls of the PVSA make arriving in the embarkation port at least a day early a necessity IMHO. Glad you are on our cruise - Explorer- - Transatlantic. Look forward to meeting the man who has all the information at his fingertips. And, I am serious. Any problems, I will reach out for your help. Sheila Link to comment Share on other sites More sharing options...
Rare RachelG Posted July 10, 2017 #13 Share Posted July 10, 2017 The good news is that the flight I think the OP was on arrived in Vancouver only about 45 minutes late. So the OP should have no problem getting on his cruise. The potential bad news is that, had the OP missed embarking in Vancouver, the Passenger Vessel Services Act (PVSA) would have prevented embarkation in any Alaskan port because doing so would have resulted in a cruise between two US ports without visiting a distant foreign port. Canadian ports are classified as nearby foreign ports. Rachael's example of a couple boarding in Ketchikan was possible because their cruise must have ended in Vancouver. The pitfalls of the PVSA make arriving in the embarkation port at least a day early a necessity IMHO. You are correct. Our cruise began and ended in Vancouver, and visited prince Rupert and Victoria as well. Link to comment Share on other sites More sharing options...
newyorker123 Posted July 10, 2017 Author #14 Share Posted July 10, 2017 We were delayed over an hour and a half and the information was slow in coming to us. I was a mess. I have never flown in the same day but regent handled that. I would have preferred the day before. The pilot made great time. There's so much that can go wrong. They swapped planes but that took time. I met alot of people today that had delayed flights and cancelled flights and one couple with no luggage. I will say that once we got here. I couldn't ask for anything more. I did try calling that number, option 7. It didn't go through. I tried other options too. One said offices were closed, another had me on hold over 10 minutes. I'm too old for this! Thank you everyone for your input. Unfortunately (or rather fortunately) my phone was off and I couldn't check messages during the flight. You'd thinking with all the nervousness I could have lost a few pounds! NOT. Sent from my SM-G930V using Forums mobile app Link to comment Share on other sites More sharing options...
JMARINER Posted July 10, 2017 #15 Share Posted July 10, 2017 The potential bad news is that, had the OP missed embarking in Vancouver, the Passenger Vessel Services Act (PVSA) would have prevented embarkation in any Alaskan port because doing so would have resulted in a cruise between two US ports without visiting a distant foreign port. Canadian ports are classified as nearby foreign ports. Rachael's example of a couple boarding in Ketchikan was possible because their cruise must have ended in Vancouver.......... But it is not that the passenger is Prohibited from boarding and the penalty is relatively minor for violations: ""46 U.S.C. § 55103(b), provides in pertinent part that the penalty for violating the PVSA is $300 for each passenger transported and landed"" J Link to comment Share on other sites More sharing options...
liptastic Posted July 10, 2017 #16 Share Posted July 10, 2017 We were delayed over an hour and a half and the information was slow in coming to us. I was a mess. I have never flown in the same day but regent handled that. I would have preferred the day before. The pilot made great time. There's so much that can go wrong. They swapped planes but that took time. I met alot of people today that had delayed flights and cancelled flights and one couple with no luggage. I will say that once we got here. I couldn't ask for anything more. I did try calling that number, option 7. It didn't go through. I tried other options too. One said offices were closed, another had me on hold over 10 minutes. I'm too old for this! Thank you everyone for your input. Unfortunately (or rather fortunately) my phone was off and I couldn't check messages during the flight. You'd thinking with all the nervousness I could have lost a few pounds! NOT. Sent from my SM-G930V using Forums mobile app . Glad to hear you arrived in Vancouver and are now onboard Navigator. Have a great cruise and enjoy. Jean. Link to comment Share on other sites More sharing options...
jssabs Posted July 10, 2017 #17 Share Posted July 10, 2017 We were delayed over an hour and a half and the information was slow in coming to us. I was a mess. I have never flown in the same day but regent handled that. I would have preferred the day before. The pilot made great time. There's so much that can go wrong. They swapped planes but that took time. I met alot of people today that had delayed flights and cancelled flights and one couple with no luggage. I will say that once we got here. I couldn't ask for anything more. I did try calling that number, option 7. It didn't go through. I tried other options too. One said offices were closed, another had me on hold over 10 minutes. I'm too old for this! Thank you everyone for your input. Unfortunately (or rather fortunately) my phone was off and I couldn't check messages during the flight. You'd thinking with all the nervousness I could have lost a few pounds! NOT. Sent from my SM-G930V using Forums mobile app Glad you made it in time for your cruise. Keep in mind that even though the cruise line makes the flight arrangements, you can always pay a small deviation fee if you want to go a day or two early. We rarely make our flight arrangements through the cruise line but when we do we pay the deviation fee so that we can arrive at least a day early and most of the time we make it 2 days early so that we can spend some time in the embarkation city and not have to worry about flight delays and missing the ship. Enjoy the cruise. Link to comment Share on other sites More sharing options...
UUNetBill Posted July 10, 2017 #18 Share Posted July 10, 2017 Please keep us posted. Hope all turns out well. Some advice to everyone- Never fly on the sailing day, no matter where you are going. Fly the day before, at least, and do an overnight at the port area. So much money for a cruise- spend a little more for your protection against this happening to you. This. On our first cruise back in '09, we flew into Nice the day of departure. Although we made it to the ship in time to settle in, we felt rushed and didn't get to see Monte Carlo at all. We've flown in at least a day in advance every cruise since then. Link to comment Share on other sites More sharing options...
flossie009 Posted July 10, 2017 #19 Share Posted July 10, 2017 newyorker123, Glad to hear you made it to the ship in time despite a stressful journey. Hope you are now fully relaxed and enjoying your cruise. Regent will very occasionally delay departure, depending on the nature of the flight delays, number of guests affected and sailing time required to the next port. During our holiday cruise on Voyager last December, departure from Singapore was delayed by some hours as a number of flights were delayed by severe thunderstorms (including the charter flight bringing guests from their 3 day pre-cruise experience). No problem getting a table in any of the restaurants that evening! Link to comment Share on other sites More sharing options...
DaveFr Posted July 10, 2017 #20 Share Posted July 10, 2017 But it is not that the passenger is Prohibited from boarding and the penalty is relatively minor for violations: ""46 U.S.C. § 55103(b), provides in pertinent part that the penalty for violating the PVSA is $300 for each passenger transported and landed"" J Good catch. :o What I should have said is that the OP might have been prevented from embarking in any Alaskan port by Regent due to the PVSA. The penalty, while minor monetarily, is assessed against the cruise line, not the passenger. Violations of the PVSA undoubtedly have to be reported to the CBP by a cruise line requiring extra paperwork. The cruise line has to decide whether to absorb the fine, apply for a waiver, or pay the fine and charge the passenger. My memory is that CBP does not take continued violations of the PVSA lightly. I vaguely remember reading about one of the mainstream lines temporarily losing the ability to transport passengers on a route because of what was perceived as abusive violations of the PVSA. If CBP did not have a stick beyond the $300 fine, IMO, you would see violations of the PVSA left and right. As I said above, I know enough about the PVSA to be dangerous. Always remember that legal advice is usually worth what you pay for it. :) Link to comment Share on other sites More sharing options...
DaveFr Posted July 10, 2017 #21 Share Posted July 10, 2017 Glad you are on our cruise - Explorer- - Transatlantic. Look forward to meeting the man who has all the information at his fingertips. And, I am serious. Any problems, I will reach out for your help. Sheila Looking forward to meeting you, Sheila. Link to comment Share on other sites More sharing options...
Rare ronrick1943 Posted July 10, 2017 #22 Share Posted July 10, 2017 Also glad you made the ship----hope you can write about your cruise and how it goes from here. Rick Link to comment Share on other sites More sharing options...
newyorker123 Posted July 11, 2017 Author #23 Share Posted July 11, 2017 Everything is fantastic. Crew is great. Food is delicious and plentiful. This is hopefully not my last cruise with Regent. Hopefully I can find sales in the future. Sent from my SM-G930V using Forums mobile app Link to comment Share on other sites More sharing options...
Rare RachelG Posted July 11, 2017 #24 Share Posted July 11, 2017 Glad you made it and that all is well. We always do our own air, and fly in at least a day in advance for just this reason. Twice we have been significantly delayed, and once almost missed sailing, even with that precaution. So if regent is doing your air, it is worth the deviation fee just for more peace of mind. Link to comment Share on other sites More sharing options...
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