MSCruiseFan Posted April 2, 2020 #1 Share Posted April 2, 2020 I am getting a full screen Norton popup that will not clear. I have to shut down my browser to clear it. Is anyone else seeing this problem? I have cleared browser cache more than once and still get this. Link to comment Share on other sites More sharing options...
Rare 1025cruise Posted April 2, 2020 #2 Share Posted April 2, 2020 Unfortunately, this is not a Cruise Critic issue. Its a bad ad from the ad network. Link to comment Share on other sites More sharing options...
Tedferg Posted April 2, 2020 #3 Share Posted April 2, 2020 I had instances yesterday where SCAM popup said Norton or McAfee antivirus had expired. It only happened on Cruise Critic and possibly one Conversation, 'onboard Crown ' I am using iPad today have not visited CC on WINDOWS PC. Link to comment Share on other sites More sharing options...
Bollycats Posted April 2, 2020 #4 Share Posted April 2, 2020 I got this one today too. And a few days ago something about Facebook, but I quickly closed out. Both on this website. Can any tech people tell us what's going on? Is the website hacked? Link to comment Share on other sites More sharing options...
Tedferg Posted April 2, 2020 #5 Share Posted April 2, 2020 Been on PC all morning no problem, just went to CC and pop up appeared after 30 seconds. Link to comment Share on other sites More sharing options...
Mike45LC Posted April 2, 2020 #6 Share Posted April 2, 2020 I've been getting this popup for months. I immediately close it. But it only appears while I am on CruiseCritic. Link to comment Share on other sites More sharing options...
Tedferg Posted April 2, 2020 #7 Share Posted April 2, 2020 6 minutes ago, Mike45LC said: I've been getting this popup for months. I immediately close it. But it only appears while I am on CruiseCritic. It would seem CC is infected. Only started a few days ago for me. Surprised we have not seen other posts about this. Anyway to contact CC to report this ? Link to comment Share on other sites More sharing options...
Rare broberts Posted April 2, 2020 #8 Share Posted April 2, 2020 Possibly an issue with ads. You might try emailing a screen capture to help@cruisecritic.com. Link to comment Share on other sites More sharing options...
Tedferg Posted April 2, 2020 #9 Share Posted April 2, 2020 10 minutes ago, broberts said: Possibly an issue with ads. You might try emailing a screen capture to help@cruisecritic.com. Good idea. I have cleared Cookies, Cache, Browsing History. Restarting and will try again. Will also try other boards on CC. I usually just go to Princess Link to comment Share on other sites More sharing options...
Rare Host Kat Posted April 2, 2020 #10 Share Posted April 2, 2020 @CC Help Jenn Again, is there anything you can do to help? Link to comment Share on other sites More sharing options...
Tedferg Posted April 2, 2020 #11 Share Posted April 2, 2020 4 hours ago, 1025cruise said: Unfortunately, this is not a Cruise Critic issue. Its a bad ad from the ad network. But it only happens on Cruise Critic site. I cleared Cache, Browsing History etc. Restarted PC and so far so good. As I said earlier I wondered if the problem might be in a particular link. I have not been back to the thread about being on board Crown yet. Link to comment Share on other sites More sharing options...
Rare 1025cruise Posted April 2, 2020 #12 Share Posted April 2, 2020 People hack ads all the time. Or publish apps with hidden code that does this. Because of this, I use an ad blocker. Link to comment Share on other sites More sharing options...
Tedferg Posted April 2, 2020 #13 Share Posted April 2, 2020 (edited) 22 minutes ago, 1025cruise said: People hack ads all the time. Or publish apps with hidden code that does this. Because of this, I use an ad blocker. Perhaps I clicked on an Ad by mistake. Do you mean ads down right side of page ? Which ad blocker do you use ? Edit: I am using the new Edge and saw an ad blocker in Microsoft store, giving it a try, thanks Edited April 2, 2020 by Tedferg Link to comment Share on other sites More sharing options...
MSCruiseFan Posted April 3, 2020 Author #14 Share Posted April 3, 2020 42 minutes ago, Tedferg said: Perhaps I clicked on an Ad by mistake. Do you mean ads down right side of page ? Which ad blocker do you use ? Edit: I am using the new Edge and saw an ad blocker in Microsoft store, giving it a try, thanks Tedferg I did the exact same thing (including adding an ad blocker extension). Just test running it now. I hope this clears up the problems I have been experiencing. I hated to shut down the browser just to get rid of "your Norton subscription expired, click here now". I do not now, nor ever have I, subscribed to Norton products. Link to comment Share on other sites More sharing options...
Socalev Posted April 3, 2020 #15 Share Posted April 3, 2020 I am also receiving Norton warning of a malicious website. I am assuming it is an ad. Something like pkinsweb…. Pretty scary. Link to comment Share on other sites More sharing options...
Kartgv Posted April 3, 2020 #16 Share Posted April 3, 2020 Mine just a few minutes ago said that my Norton anti-virus program expired today, "click here to renew now". Since I don't have Norton, I immediately shut down my system and it was gone when I restarted. I had simply clicked on the next page tab at the bottom of the page on a Celebrity thread. My DH had a similar occurrence earlier today. Definitely only happening on Cruise Critic. Link to comment Share on other sites More sharing options...
Tedferg Posted April 3, 2020 #17 Share Posted April 3, 2020 (edited) 1 hour ago, Socalev said: pkinsweb…. A name like that appeared on my screen. Did not know what it was. After clearing Cache, Cookies, Browsing history I have not seen a pop up so far today. I also added an ad blocker to Edge. Edited April 3, 2020 by Tedferg 1 Link to comment Share on other sites More sharing options...
MSCruiseFan Posted April 4, 2020 Author #18 Share Posted April 4, 2020 A follow up on my post starting this thread. I have installed the "new" Microsoft Edge and added an ad blocker extension. Have logged onto CC several times and have had ZERO pop up ads and have not seen the "your virus subscription has expired" screen. I so want to claim total success but, being a pessimist, I need to see this same "none event" for a bit longer before breaking out in my "happy dance". Link to comment Share on other sites More sharing options...
Thrak Posted April 5, 2020 #19 Share Posted April 5, 2020 Install Adblock Plus. It's free. I never see any adds on CC. Link to comment Share on other sites More sharing options...
SouthLyonCruiser Posted April 5, 2020 #20 Share Posted April 5, 2020 Every time I have 'clicked' on the Boards portion of the CC web site a pop up takes over the page and tells me my Windows 10 firewall has been breached and I must download their program. This is the only site I have had this happen; so, members beware. Link to comment Share on other sites More sharing options...
Rare momofmab Posted April 5, 2020 #21 Share Posted April 5, 2020 I get that pop up too. I’ve switched to using the app on my iPad.Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Rare ColeThornton Posted April 5, 2020 #22 Share Posted April 5, 2020 Make sure you run a virus scan. Link to comment Share on other sites More sharing options...
hallux Posted April 5, 2020 #23 Share Posted April 5, 2020 I use an ad blocker in Chrome, and run a Mac... Link to comment Share on other sites More sharing options...
PelicanBill Posted April 5, 2020 #24 Share Posted April 5, 2020 Did anyone report it to the mods? Link to comment Share on other sites More sharing options...
Homosassa Posted April 5, 2020 #25 Share Posted April 5, 2020 I don't believe it is a problem with Cruise Critic but a problem with a link that someone posted and you clicked on and that on your computer is now linked to Cruise Critic. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now