Thrak Posted April 28, 2021 #26 Share Posted April 28, 2021 Android phone here. Just auto-updated. Our "next cruises" are in Australia/New Zealand/Tasmania in January of 2022. I highly doubt they will sail. After that we have Alaska (including Sitka and Icy Strait Point which are new to us) in May of 2022. Hmmm... Perhaps that voyage will actually sail. It's good to know the app has been "fixed" yet again. If we ever do sail it will be good to have it working. 1 Link to comment Share on other sites More sharing options...
Rare trbarton Posted April 28, 2021 #27 Share Posted April 28, 2021 (edited) My app for my next cruise says “Blue Lane 0/4”. This is my first Medallion cruise. Anyone know what that means? Thanks! Tom Edited April 28, 2021 by trbarton Link to comment Share on other sites More sharing options...
Rare HBCcruiser Posted April 28, 2021 Author #28 Share Posted April 28, 2021 13 minutes ago, trbarton said: My app for my next cruise says “Blue Lane 0/4”. This is my first Medallion cruise. Anyone know what that means? Thanks! Tom Yes, sort of. Complete each step. I could get through all but the last which was signing up for a departure (Arrival Group) time. Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted April 28, 2021 #29 Share Posted April 28, 2021 On the old app I was able to order Medallions for both me and DH. Now I can only do mine. Grrr. Also no arrival or departure groups yet shown. This is for the August 8th cruise to Alaska from Seattle that will most likely cancel but I don't think that has any impact on the fact that I can only enter info for just me. Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted April 28, 2021 #30 Share Posted April 28, 2021 4 minutes ago, azbirdmom said: On the old app I was able to order Medallions for both me and DH. Now I can only do mine. Grrr. Also no arrival or departure groups yet shown. This is for the August 8th cruise to Alaska from Seattle that will most likely cancel but I don't think that has any impact on the fact that I can only enter info for just me. Edited to add: I can see my husband under "Travel Companions", I just can't do anything on his behalf. 1 Link to comment Share on other sites More sharing options...
Rare HBCcruiser Posted April 28, 2021 Author #31 Share Posted April 28, 2021 23 minutes ago, azbirdmom said: On the old app I was able to order Medallions for both me and DH. Now I can only do mine. Grrr. Also no arrival or departure groups yet shown. This is for the August 8th cruise to Alaska from Seattle that will most likely cancel but I don't think that has any impact on the fact that I can only enter info for just me. You should be able to link him. Make sure he is all checked in online. Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted April 28, 2021 #32 Share Posted April 28, 2021 4 minutes ago, HBCcruiser said: You should be able to link him. Make sure he is all checked in online. He is. I've done that for both of us for all of our upcoming cruises already in the CP. I recall that there used to be two picture "bubbles" at the top of the first screen that you could select to complete the info for each. That's now gone. I'd used the old app twice before for other cruises. Link to comment Share on other sites More sharing options...
Rare leck57 Posted April 28, 2021 #33 Share Posted April 28, 2021 I have a reasonably new, but not overly expensive mobile phone but the new App requires Android Version 8 and my mobile will not accept it. The old version worked fine and I used it on a previous cruise. Now it seems the new version of the App is useless for me. Whether the old version continues to work, I don't know. Link to comment Share on other sites More sharing options...
ProfMHC Posted April 28, 2021 #34 Share Posted April 28, 2021 All good except the ship redeployment cruise (Crown to Emerald, British Isles 2022) not listed yet. It used to be before they changed ships and gave us a new booking number. I’m guessing it will show eventually as we just got our updated confirmation email very recently. 1 Link to comment Share on other sites More sharing options...
Rare HBCcruiser Posted April 28, 2021 Author #35 Share Posted April 28, 2021 (edited) 7 hours ago, azbirdmom said: He is. I've done that for both of us for all of our upcoming cruises already in the CP. I recall that there used to be two picture "bubbles" at the top of the first screen that you could select to complete the info for each. That's now gone. I'd used the old app twice before for other cruises. The bubbles should be there. See if you can add him via the Journey View Page. Click on Travel Companions. There should be a button for Adding a Companion. Weird that he’s not showing up. Edited April 28, 2021 by HBCcruiser 1 Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted April 28, 2021 #36 Share Posted April 28, 2021 1 hour ago, HBCcruiser said: The bubbles should be there. See if you can add him via the Journey View Page. Click on Travel Companions. There should be a button for Adding a Companion. Weird that he’s not showing up. He is a travel companion. He wasn't there immediately but then appeared after I put in our booking number a couple of times (even though I got a message saying it wasn't a valid #). But having him there does nothing. I cannot find a way to select him to make selections to order a Medallion. I got confirmation that my Medallion is ordered. Thinking it is a bug and will call mostly for future needs since this particular cruise will likely cancel. Link to comment Share on other sites More sharing options...
Rare HBCcruiser Posted April 28, 2021 Author #37 Share Posted April 28, 2021 1 hour ago, azbirdmom said: Thinking it is a bug and will call mostly for future needs since this particular cruise will likely cancel. Sounds like it. Yes, I think my July 5, 2021 cruise will be cancelled as well. I saw today that NCL just canceled cruises out of the US through July 30, 2021. My guess is that Princess will soon follow. Thank goodness I booked the RCI Adventure out of the Bahamas. I plan on cruising this summer! Luckily the CDC has no jurisdiction in the Bahamas. Link to comment Share on other sites More sharing options...
Syracusefan44 Posted April 28, 2021 #38 Share Posted April 28, 2021 Just spoke to a Princess Medallion representative since one of my cruises is missing and I can’t link it with the booking number. She advised me that they are going to continue to update the app throughout the month of May so my missing cruise should upload in the near future. One interesting comment was they hope to have the updates complete next month in hopes of a return to cruising in July. 🙏🏻🤞🏻🙏🏻🤞🏻🙏🏻 3 Link to comment Share on other sites More sharing options...
greenie082756 Posted April 28, 2021 #39 Share Posted April 28, 2021 13 minutes ago, Syracusefan44 said: Just spoke to a Princess Medallion representative since one of my cruises is missing and I can’t link it with the booking number. She advised me that they are going to continue to update the app throughout the month of May so my missing cruise should upload in the near future. One interesting comment was they hope to have the updates complete next month in hopes of a return to cruising in July. 🙏🏻🤞🏻🙏🏻🤞🏻🙏🏻 This is why I will wait until near final payment before downloading the app. I figure by the end of this year all the bugs should be fixed 🤞 We all know how this process goes with the IT dept. 🙂 We are not booked until April 2022. 1 Link to comment Share on other sites More sharing options...
Rare Tak8 Posted April 28, 2021 #40 Share Posted April 28, 2021 I updated my app today. It will now recognize me again. Time to fill out all the forms. 2 Link to comment Share on other sites More sharing options...
katisdale Posted April 28, 2021 #41 Share Posted April 28, 2021 5 hours ago, azbirdmom said: He is a travel companion. He wasn't there immediately but then appeared after I put in our booking number a couple of times (even though I got a message saying it wasn't a valid #). But having him there does nothing. I cannot find a way to select him to make selections to order a Medallion. I got confirmation that my Medallion is ordered. Thinking it is a bug and will call mostly for future needs since this particular cruise will likely cancel. This is interesting. I order both my and DH's medallion last night. I got the you ordered e-mail last night as well. Now if it shows up in December, that will be interesting. We have not made final payment so I was not expecting to be able to order. It is still, in my opinion quite glitchy requiring lots of re-entering of data. Link to comment Share on other sites More sharing options...
triple7tahoe Posted April 28, 2021 #42 Share Posted April 28, 2021 I saw this post and checked my Medallion ap. As mentioned, it seems to be working and showing many of my upcoming cruises (11 shown). Unfortunately it shows the first 3 as ones that have been canceled by Princess 🙂 Then it shows some, but not all of the remaining cruises I have booked. Fun to look at and dream!!! 1 Link to comment Share on other sites More sharing options...
JF - retired RRT Posted April 28, 2021 #43 Share Posted April 28, 2021 Can't find it in the Play Store. Could someone tell me...is it available on Play Store? What is it called? 😵 Link to comment Share on other sites More sharing options...
Astro Flyer Posted April 28, 2021 #44 Share Posted April 28, 2021 (edited) 14 minutes ago, JF - retired RRT said: Can't find it in the Play Store. Could someone tell me...is it available on Play Store? What is it called? 😵 On the Apple App Store it’s called “MedallionClass”...maybe the same on the Play Store? Still watching for an iPhone version but maybe only being available on my iPad is due to fewer iPad devices & a continuation of the testing for any problems. Edited April 28, 2021 by Astro Flyer Link to comment Share on other sites More sharing options...
Rare HBCcruiser Posted April 28, 2021 Author #45 Share Posted April 28, 2021 1 minute ago, Astro Flyer said: On the Apple App Store it’s called “MedallionClass”. Still watching for an iPhone version but maybe only being available on my iPad is due to fewer iPad devices & a continuation of the testing for any problems. My phone is an iPhone. The App seems to be working just fine. Link to comment Share on other sites More sharing options...
JF - retired RRT Posted April 28, 2021 #46 Share Posted April 28, 2021 1 minute ago, Astro Flyer said: On the Apple App Store it’s called “MedallionClass”. Still watching for an iPhone version but maybe only being available on my iPad is due to fewer iPad devices & a continuation of the testing for any problems. I tried "MedallionClass". Maybe it's just not available for Android yet. Looks like I won't be able to use it anyway. As @leck57 stated, it apparently needs Android 8. My phone is a 7 and my tablet is a 6 and both state that I have the "latest" Android version. Oh well.😭 Link to comment Share on other sites More sharing options...
Astro Flyer Posted April 28, 2021 #47 Share Posted April 28, 2021 19 minutes ago, HBCcruiser said: My phone is an iPhone. The App seems to be working just fine. Oops...my iPhone had sent the MC app to the cloud because I hadn’t used it in awhile & that’s why it wasn’t updating. Thanks for all of the information that you’re providing to help everyone. 🙂 1 Link to comment Share on other sites More sharing options...
ProfMHC Posted April 28, 2021 #48 Share Posted April 28, 2021 1 hour ago, Syracusefan44 said: Just spoke to a Princess Medallion representative since one of my cruises is missing and I can’t link it with the booking number. She advised me that they are going to continue to update the app throughout the month of May so my missing cruise should upload in the near future. One interesting comment was they hope to have the updates complete next month in hopes of a return to cruising in July. 🙏🏻🤞🏻🙏🏻🤞🏻🙏🏻 Agree. The booking I made this morning shows up but without cabin number and the cruise they switched ships on (May ‘22) doesn’t appear at all. Guess they’re still in process. Will continue to monitor as it gives me hope! Link to comment Share on other sites More sharing options...
Italy52 Posted April 28, 2021 #49 Share Posted April 28, 2021 22 minutes ago, JF - retired RRT said: I tried "MedallionClass". Maybe it's just not available for Android yet. Looks like I won't be able to use it anyway. As @leck57 stated, it apparently needs Android 8. My phone is a 7 and my tablet is a 6 and both state that I have the "latest" Android version. Oh well.😭 My phone is an Android (Samsung Galaxy A51). I just checked the setting information and it is an Android 11. I am able to use the Medallion Class app. 1 Link to comment Share on other sites More sharing options...
JF - retired RRT Posted April 28, 2021 #50 Share Posted April 28, 2021 1 minute ago, Italy52 said: My phone is an Android (Samsung Galaxy A51). I just checked the setting information and it is an Android 11. I am able to use the Medallion Class app. I couldn't even find it in the Play Store. Link to comment Share on other sites More sharing options...
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