sandancer Posted June 16, 2021 #801 Share Posted June 16, 2021 Mine is not new. It’s an iPhone 8 if that makes a difference. I’m just muddling along and hoping I’m doing it all right. Link to comment Share on other sites More sharing options...
Ombud Posted June 16, 2021 #802 Share Posted June 16, 2021 Well you're getting a lot farther than a lot of us so you must be! Link to comment Share on other sites More sharing options...
phabric Posted June 16, 2021 #803 Share Posted June 16, 2021 Today, Princess added a cancelled to my MC. 1 Link to comment Share on other sites More sharing options...
kiwimum Posted June 16, 2021 #804 Share Posted June 16, 2021 46 minutes ago, Ombud said: S has a new iPhone so I'll try his phone when I'm back in SF or the next time he's over for dinner Sandancer is also in the UK. Could be a different system. Link to comment Share on other sites More sharing options...
Astro Flyer Posted June 16, 2021 #805 Share Posted June 16, 2021 42 minutes ago, sandancer said: Mine is not new. It’s an iPhone 8 if that makes a difference. I’m just muddling along and hoping I’m doing it all right. Based on the app’s specs it’s usable on iPhones as old as the 5S as long as it has iOS 10.0 or later. 1 Link to comment Share on other sites More sharing options...
Tedferg Posted June 16, 2021 #806 Share Posted June 16, 2021 (edited) 4 hours ago, Ombud said: Maybe I misunderstood. I use the same log in for both the app & Princess mobile site. Was that the question or was it whether or not you needed to complete check-in on MC? (If latter, yes check-in is now on a poorly designed app) I meant creating a sign in to medallion App versus signing in with Booking number. We were away from home and I did not remember Princess Login Password, so used Booking number. Everything seemed to work Ok on my iPad with latest iOS. I am home now and will try Princess Login. BTW the Personal Info viewed on Princess website, Windows 10, shows data we have input for previous cruises, nothing about Health Status etc. Edit: Sign in with Princess website login ID accepts email but next screen does not advance when I enter Password. Went back and signed in OK with Booking number. Is the trick to Create and account and use same Password ? Edited June 16, 2021 by Tedferg Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted June 16, 2021 #807 Share Posted June 16, 2021 (edited) 1 hour ago, Ombud said: S has a new iPhone so I'll try his phone when I'm back in SF or the next time he's over for dinner I have an iPhone 11 and arrival and departure times cannot be selected on my phone for an August 8th cruise. I'm in the blue lane for that cruise on my phone for no apparent reason and my hubby's Samsung 10e has us in the green lane and we can't get the arrival / departure times on his phone either. These are just some of the many problems that I have outlined in the email I sent to the tech team. Hoping for an update soon. Edited June 16, 2021 by azbirdmom 2 3 Link to comment Share on other sites More sharing options...
Ombud Posted June 17, 2021 #808 Share Posted June 17, 2021 I'm the week after you so I guess I have no choice but to wait and see 1 Link to comment Share on other sites More sharing options...
Italy52 Posted June 17, 2021 #809 Share Posted June 17, 2021 1 hour ago, Ombud said: I'm the week after you so I guess I have no choice but to wait and see And I am the week after you ---😊 Link to comment Share on other sites More sharing options...
Rare nreeder Posted June 17, 2021 #810 Share Posted June 17, 2021 On the Medallion Monday Videos, they indicated that the final two steps on the app prior to checkin will be close to actual check in. In fact, the health info they indicated would be three days before sailing. So we may not get boarding group assignments until very close to the cruise. Norm 1 2 Link to comment Share on other sites More sharing options...
Steelers36 Posted June 17, 2021 #811 Share Posted June 17, 2021 6 minutes ago, nreeder said: On the Medallion Monday Videos, they indicated that the final two steps on the app prior to checkin will be close to actual check in. In fact, the health info they indicated would be three days before sailing. So we may not get boarding group assignments until very close to the cruise. Norm Yes, but I would think boarding groups would be scheduled for as early as the 75-day mark when BP's and Luggage Tags were available. It would be helpful if Princess would simply come and out and state the situation. As I have suggested before, it would be nice if Suites & Elites got first dibs on selecting a group. 1 Link to comment Share on other sites More sharing options...
Rare ceilidh1 Posted June 17, 2021 #812 Share Posted June 17, 2021 3 hours ago, Astro Flyer said: Based on the app’s specs it’s usable on iPhones as old as the 5S as long as it has iOS 10.0 or later. True, but the developer I spoke with said they have been having compatibility issues with iphone 6 and iphone 6s. They are hoping to resolve this in the next few weeks... 1 2 Link to comment Share on other sites More sharing options...
Thrak Posted June 17, 2021 #813 Share Posted June 17, 2021 Somebody made a decision and staked their career on the MedalionClass App. They wanted everything changed over to the app. If it fails to work out, this person is likely doomed. He/She will "go to the wall" to defend the total changeover. Giving in and bringing back the functionality of the Personalize is a no go for this person. I have no idea who it is but this does seem to be an "all or nothing" situation. I just wish Princess would kick that person in their "personals" and back off. Reinstating the Personalizer shouldn't be that difficult and, as a transition step, would be immensely helpful for their customer base and their image. Baby steps rather than "THIS IS HOW IT IS NOW" would, in my opinion, be the better path. I could be wrong. I obviously don't have all (or even more than the tiniest bit of) the information but I do honestly think they should backpedal a bit and let people adjust to this change - especially in light of the fact that their much lauded app doesn't seem to function properly. 13 1 Link to comment Share on other sites More sharing options...
Jemnibabe Posted June 17, 2021 #814 Share Posted June 17, 2021 4 hours ago, Thrak said: Somebody made a decision and staked their career on the MedalionClass App. They wanted everything changed over to the app. If it fails to work out, this person is likely doomed. He/She will "go to the wall" to defend the total changeover. Giving in and bringing back the functionality of the Personalize is a no go for this person. I have no idea who it is but this does seem to be an "all or nothing" situation. I just wish Princess would kick that person in their "personals" and back off. Reinstating the Personalizer shouldn't be that difficult and, as a transition step, would be immensely helpful for their customer base and their image. Baby steps rather than "THIS IS HOW IT IS NOW" would, in my opinion, be the better path. I could be wrong. I obviously don't have all (or even more than the tiniest bit of) the information but I do honestly think they should backpedal a bit and let people adjust to this change - especially in light of the fact that their much lauded app doesn't seem to function properly. VERY well said. Thank you. Link to comment Share on other sites More sharing options...
downsmead Posted June 17, 2021 #815 Share Posted June 17, 2021 12 hours ago, Astro Flyer said: Based on the app’s specs it’s usable on iPhones as old as the 5S as long as it has iOS 10.0 or later. Supposedly but mine is a 5s and running iOS 12 and will not work 🤦♀️. Link to comment Share on other sites More sharing options...
1965 Posted June 17, 2021 #816 Share Posted June 17, 2021 5 hours ago, Thrak said: Somebody made a decision and staked their career on the MedalionClass App. They wanted everything changed over to the app. If it fails to work out, this person is likely doomed. He/She will "go to the wall" to defend the total changeover. Giving in and bringing back the functionality of the Personalize is a no go for this person. I have no idea who it is but this does seem to be an "all or nothing" situation. I just wish Princess would kick that person in their "personals" and back off. Reinstating the Personalizer shouldn't be that difficult and, as a transition step, would be immensely helpful for their customer base and their image. Baby steps rather than "THIS IS HOW IT IS NOW" would, in my opinion, be the better path. I could be wrong. I obviously don't have all (or even more than the tiniest bit of) the information but I do honestly think they should backpedal a bit and let people adjust to this change - especially in light of the fact that their much lauded app doesn't seem to function properly. I SO agree! Link to comment Share on other sites More sharing options...
Rare Roberto256 Posted June 17, 2021 #817 Share Posted June 17, 2021 5 hours ago, Thrak said: Somebody made a decision and staked their career on the MedalionClass App. They wanted everything changed over to the app. If it fails to work out, this person is likely doomed. He/She will "go to the wall" to defend the total changeover. Giving in and bringing back the functionality of the Personalize is a no go for this person. I'm thinking the 'somebody' got a huge signing bonus to leave disney, so being doomed might not really be so bad. Unless, the signing bonus was in CCL stock... 2 Link to comment Share on other sites More sharing options...
Tedferg Posted June 17, 2021 #818 Share Posted June 17, 2021 (edited) Well so far so good, signed in OK with Booking Number then created account using same email and password as Princess login and everything works OK. I have only done basic stuff like bed preference etc. name, address, emergency contact. iPad iOS 14.6 iPhone SE iOS 14.4 Edited June 17, 2021 by Tedferg Link to comment Share on other sites More sharing options...
Tedferg Posted June 17, 2021 #819 Share Posted June 17, 2021 (edited) Confused over Dining option Slow / Medium / Fast, we are probably Medium since we usually want to dine and go to a show. Not sure how Fast would work but what if there is a 6 or 8 top and other passengers are Slow or Fast - do they give Fast Pax a straw with their soup ??? Edited June 17, 2021 by Tedferg Link to comment Share on other sites More sharing options...
Italy52 Posted June 17, 2021 #820 Share Posted June 17, 2021 Well, I am happy to report that progress is being made on my behalf. Today, the app recognizes my reservations --- well sort of: shows 2 cancelled cruises and 1 active one for 2022. If the statement is true that the cancelled cruises will be falling off the app this weekend, then I have hope and keeping fingers crossed that the replacement cruise will finally be recognized (we sail in 66 days.) I have an Android 11. Good luck to all. 2 Link to comment Share on other sites More sharing options...
davemorton Posted June 17, 2021 #821 Share Posted June 17, 2021 I still have not worked out where to put my passport details in. Link to comment Share on other sites More sharing options...
san diego sue Posted June 17, 2021 #822 Share Posted June 17, 2021 Before Princess went to Medallion only , they should have tried it to see if it worked properly on our android phones before wiping out the personalizer abilities to enter everything. All I know if they can't resolve the issues and make us go the extra steps at checkin (at the terminals), there will be lots of confusion, screaming etc to deal with. We are doing all of this right now with our frustration. Buying a new phone (as per Princess suggestion), I want them to think about how many people are doing this right now and the program still stinks for us.I have a really nice new Samsung . By the way on Princess personalizer, if I click on that I want to download the program, it now recognizes that I have it on my new phone. So there is definitely a connection of sorts there. I am not very tech savvy but I know how to follow directions and make things work (if they are workable). 1 Link to comment Share on other sites More sharing options...
dreaminofcruisin Posted June 17, 2021 #823 Share Posted June 17, 2021 39 minutes ago, davemorton said: I still have not worked out where to put my passport details in. The Ocean Medallion app has a SECTION called Ocean Ready. If you click on Travel Checklist under it, then Personal Information & Documents, Then Travel Documents, that is where you enter the passport. I am confirming this as I am typing and mine seems to be freezing up at the moment...ugh...but that is where it is...you will need to scan your passport. Follow the instructions inside the app. 1 Link to comment Share on other sites More sharing options...
Tedferg Posted June 17, 2021 #824 Share Posted June 17, 2021 2 minutes ago, dreaminofcruisin said: you will need to scan your passport. Follow the instructions inside the app. Does the App scan or do you have to use a scanner to upload passport image ? Link to comment Share on other sites More sharing options...
dreaminofcruisin Posted June 17, 2021 #825 Share Posted June 17, 2021 1 minute ago, Tedferg said: Does the App scan or do you have to use a scanner to upload passport image ? The app scans....has you take a picture of it. Link to comment Share on other sites More sharing options...
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