Rare ORV Posted May 30, 2020 #451 Share Posted May 30, 2020 1 minute ago, Paulchili said: I can’t argue with that. Were both your rebates for the same thing - both for deposit or a paid cruise? I have a paid cruise with O that I suspect will take a lot longer than the deposits - deposits are “cleaner” with no taxes, port fees, loyalties, etc to consider and probably handled by a different dept. On the Celebrity cruise I had a non refundable deposit, $900, which I got a Future Cruise Credit for, minus $200 admin fee. To take advantage of an Amex offer I had paid an extra $500 towards the cruise. That is what I got back. The silver lining, if there is one, is that they refunded that to the card that I made the deposit with, RCCL card that earns points for OBC, no annual fee. Every couple of cruises we would earn $100 obc. So I had got $150 from Amex originally on their offer of spending at least $500 with Celebrity, so in essence I only lost $50 on the admin fee. If they had put it back on the Amex card I'm sure they would have taken the credit back. More info than you wanted I'm sure. The Oceania one I'm waiting on is a straight deposit for a cruise in March of 2021. With all the reports lately of people getting money back I'm hopeful that I'll get it back soon. I cancelled April 13th. Link to comment Share on other sites More sharing options...
workstocruise Posted May 30, 2020 #452 Share Posted May 30, 2020 We also received our refund this week. I canceled our cruise on April 13 so it took about 6 weeks. Yay! Link to comment Share on other sites More sharing options...
pingpong1 Posted May 30, 2020 #453 Share Posted May 30, 2020 Hello everyone. We had booked a Transatlantic crossing on Riviera from Oct 28, 2020 to Nov 13, 2020. Rome to Miami. We paid a $1,500 deposit plus $224 for dinner (for 2) in La Reserve. We cancelled our booking on April 10, before incurring any admin fees or penalties. We received the total refund last night ($1,724) back to our payment credit card. So it took (only) 49 days from time of cancellation to receipt of refund. Regards. Link to comment Share on other sites More sharing options...
googler55 Posted May 30, 2020 #454 Share Posted May 30, 2020 3 hours ago, LHT28 said: The only one I know of is Blount Yes, had heard of them, but not familiar & not in this area. I see their website mentions "no more than 84 guests", but do not say how many crew...although it lists 10 positions, I would think there might be more than one of 2 or 3 of those positions, so total could be very close to that 100 mark. They list some June & July 2020 departures...interesting. Not cheap either! Link to comment Share on other sites More sharing options...
googler55 Posted May 30, 2020 #455 Share Posted May 30, 2020 4 minutes ago, googler55 said: Yes, had heard of them, but not familiar & not in this area. I see their website mentions "no more than 84 guests", but do not say how many crew...although it lists 10 positions, I would think there might be more than one of 2 or 3 of those positions, so total could be very close to that 100 mark. They list some June & July 2020 departures...interesting. Not cheap either! Aha...just found info on cruisecritic--mentions crew of 20, so they would have to reduce # of passengers. Link to comment Share on other sites More sharing options...
potterydog Posted May 30, 2020 #456 Share Posted May 30, 2020 (edited) Canceled my November cruise on 4/13/20. Was told it would take 90 days to get my deposit back. Just received the credit. It took about 6 weeks so I'm happy. If it looks like the November cruise will happen, I will book in late October. I'm no longer willing to let any cruise line hold a deposit. Edited May 30, 2020 by potterydog typo 1 Link to comment Share on other sites More sharing options...
KatieBelle Posted May 31, 2020 #457 Share Posted May 31, 2020 1 hour ago, potterydog said: I'm no longer willing to let any cruise line hold a deposit. Ditto to that! 1 Link to comment Share on other sites More sharing options...
oxypete Posted May 31, 2020 #458 Share Posted May 31, 2020 3 hours ago, pingpong1 said: Hello everyone. We had booked a Transatlantic crossing on Riviera from Oct 28, 2020 to Nov 13, 2020. Rome to Miami. We paid a $1,500 deposit plus $224 for dinner (for 2) in La Reserve. We cancelled our booking on April 10, before incurring any admin fees or penalties. We received the total refund last night ($1,724) back to our payment credit card. So it took (only) 49 days from time of cancellation to receipt of refund. Regards. Same cruise - same deposit - same cancellation date - also received last night on our credit card. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted May 31, 2020 #459 Share Posted May 31, 2020 3 hours ago, googler55 said: Yes, had heard of them, but not familiar & not in this area. I see their website mentions "no more than 84 guests", but do not say how many crew...although it lists 10 positions, I would think there might be more than one of 2 or 3 of those positions, so total could be very close to that 100 mark. They list some June & July 2020 departures...interesting. Not cheap either! They may have 10 crew but not much more they do east coast & they did go up to Canada not sure if they still do Link to comment Share on other sites More sharing options...
CintiPam Posted May 31, 2020 #460 Share Posted May 31, 2020 8 hours ago, Paulchili said: I'll add my good news. Received 2 out of 3 deposit refunds pretty promptly. Refund requested 4/15 and received 5/29. One more deposit pending but the big bucks are for a paid cruise - no word on that yet. O is certainly doing better than most other lines from my reading here on CC. Very happy to see this news, Paul. Hope your “big bucks” arrive soon! Link to comment Share on other sites More sharing options...
Rare LHT28 Posted May 31, 2020 #461 Share Posted May 31, 2020 3 hours ago, googler55 said: Aha...just found info on cruisecritic--mentions crew of 20, so they would have to reduce # of passengers. Do not think they would sail full even in good times LOL I cannot imagine 20 crew the waitstaff double as housekeeping I think the Government regulations go by the capacity of pax/crew or the larger ships could just cut the numbers of Pax/crew Link to comment Share on other sites More sharing options...
Paulchili Posted May 31, 2020 #462 Share Posted May 31, 2020 1 hour ago, CintiPam said: Very happy to see this news, Paul. Hope your “big bucks” arrive soon! Thanks Pam - that's my hope as well. Link to comment Share on other sites More sharing options...
roger b Posted May 31, 2020 #463 Share Posted May 31, 2020 1 hour ago, Paulchili said: Thanks Pam - that's my hope as well. Hi Pauĺ, Did you get the refund for our 13th May cruise ?. Link to comment Share on other sites More sharing options...
Paulchili Posted May 31, 2020 #464 Share Posted May 31, 2020 34 minutes ago, roger b said: Hi Pauĺ, Did you get the refund for our 13th May cruise ?. No - nothing on that as yet. The refunds were for deposits for Marina Fall cruises (1 more to come). The May refund will be a mess as it was on several credit cards (for miles purposes). Link to comment Share on other sites More sharing options...
RJB Posted May 31, 2020 #465 Share Posted May 31, 2020 12 hours ago, oxypete said: Same cruise - same deposit - same cancellation date - also received last night on our credit card. We too. Same cruise and just about the same wait. Link to comment Share on other sites More sharing options...
spindrift Posted June 1, 2020 #466 Share Posted June 1, 2020 Received refund for October 28 TA THIS WEEK END. Woo hoo. Sad we can’t take that trip. Fabulous TA itinerary. Pray O comes out of this. I’ll be right back with them. Link to comment Share on other sites More sharing options...
jean163 Posted June 1, 2020 #467 Share Posted June 1, 2020 We cancelled March 10 and still no refund of our deposit for a cruise August 15.. Does anyone know what order they're working on? Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted June 1, 2020 #468 Share Posted June 1, 2020 34 minutes ago, jean163 said: We cancelled March 10 and still no refund of our deposit for a cruise August 15.. Does anyone know what order they're working on? Asked and answered many times. Read through the thread. 1 Link to comment Share on other sites More sharing options...
KatieBelle Posted June 1, 2020 #469 Share Posted June 1, 2020 24 minutes ago, Flatbush Flyer said: Asked and answered many times. Read through the thread. Or the short answer would be "No". 1 Link to comment Share on other sites More sharing options...
jean163 Posted June 1, 2020 #470 Share Posted June 1, 2020 15 minutes ago, KatieBelle said: Or the short answer would be "No". I had actually read through all 19 pages and could only see speculation and that those around mid-March were possibly in a bit of a mess. I guess that's me! Thank you for your response, FF's was uncalled for but that seems to be their thing. 😕 2 Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted June 1, 2020 #471 Share Posted June 1, 2020 37 minutes ago, jean163 said: I had actually read through all 19 pages and could only see speculation and that those around mid-March were possibly in a bit of a mess. I guess that's me! Thank you for your response, FF's was uncalled for but that seems to be their thing. 😕 Actually, what would be very clear from a review the entire thread's responses is that there is no "one size fits all" algorithm. Each day, the demand for refunds and the curcumstances, as well as the personnel handling each department's piece of the puzzle, may change. And, as often been referred to in the thread, other factors including which CC company and w/wo a TA in the mix (and what country), add to making the question unanswerable. 1 Link to comment Share on other sites More sharing options...
Paulchili Posted June 1, 2020 #472 Share Posted June 1, 2020 I do agree that there is some randomness to the process. Of the 4 refunds (1 cruise + 3 deposits) the very first refund I received was for the very last cruise. Maybe different people are handling things in their own batches - who knows? As long as it will get here eventually. 🙂 Link to comment Share on other sites More sharing options...
KS&JW Posted June 1, 2020 #473 Share Posted June 1, 2020 3 hours ago, jean163 said: We cancelled March 10 and still no refund of our deposit for a cruise August 15.. Does anyone know what order they're working on? I canceled two 2021 cruises on March 18. Received one deposit back in 4 days, still waiting on the other. If there is a rhyme or reason to the order I certainly do not know what it is. 2 Link to comment Share on other sites More sharing options...
Paulchili Posted June 1, 2020 #474 Share Posted June 1, 2020 3 minutes ago, KS&JW said: I canceled two 2021 cruises on March 18. Received one deposit back in 4 days, still waiting on the other. If there is a rhyme or reason to the order I certainly do not know what it is. That does seem pretty extreme. Have you inquired about the second deposit from your TA or O? Link to comment Share on other sites More sharing options...
KS&JW Posted June 1, 2020 #475 Share Posted June 1, 2020 (edited) 9 minutes ago, Paulchili said: That does seem pretty extreme. Have you inquired about the second deposit from your TA or O? I have inquired, but not lately. I should. Edit - Email to TA sent. Edited June 1, 2020 by KS&JW Link to comment Share on other sites More sharing options...
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